Chatway Chatway
  • Home
  • Product
  • Pricing
  • Built For
  • Resources
    • Help Center
    • Blog
    • Integrations
    • Social Media Buttons
    • Glossary
  • What’s New
  • Sign In →
Sign In Sign Up for Free Free Sign Up

Chatway's Help Center

Getting started
How to use Chatway?
How to customize your Chatway widget?
How to create separate Chatway widget appearances for desktop and mobile?
How to create multiple Chatway widgets for different websites, pages, and countries
How to invite agents to Chatway?
How to remove the Chatway branding for your Chatway widget?
How to enable email notifications?
How to enable push notifications?
How to display FAQs in your Chatway widget
How to send survey after conversation ends in Chatway
How to see live visitors on the website and initiate a chat?
How to set working hours visibility for your widget
How to set the agent's custom visibility in Chatway
How to receive emails in your Chatway app
How to redirect emails from Gmail (G Suite) to your Chatway inbox
How to collect name, email, phone and any other contact form field in Chatway
How to use canned responses?
How to display chat social buttons like WhatsApp, Messenger, and more in Chatway?
How to quickly access past conversations from same customer in Chatway
How to end conversation in Chatway
How to edit and translate Chatway widget texts to other languages
How to use keyboard shortcuts in Chatway
How to add Chatway triggers?
How to show Chatway on specific pages and domains?
How to enable live translation in Chatway
How to add country targeting rules to your Chatway widget?
How to add or edit customer name and email address
How to create tags in Chatway
How to add custom data in Chatway
How to to set a reminder
How to use private notes in Chatway?
How to create Chatway conversation segments
How to integrate Facebook Messenger to Chatway
How to send files and images in Chatway
How to set automated messages for working and non-working hours?
How to change your Chatway email address
How to update your name and profile picture in Chatway
How to export your Chatway contacts
How to block a contact in Chatway?
How to delete a conversation in Chatway?
How to delete your account?
How to change your or your agents' status in Chatway
How to use the quick actions for messages
How to email the chat transcript or download as text file
Chatway GDPR consent and data retention settings
How to install Chatway
How to install Chatway on any website
How to install Chatway on WordPress
How to install Chatway on Shopify
How to install Chatway on Wix
How to install Chatway on Duda
How to install Chatway on Square Online
How to install Chatway on Big Cartel
How to install Chatway on BigCommerce
How to Install Chatway on Ecwid
How to install Chatway on Tiendanube
How to install Chatway on Nuvemshop 
How to install Chatway on Shoptet
How to install Chatway on SquareSpace
How to install Chatway on Webflow
How to install Chatway on Joomla
How to install Chatway on Drupal
How to install Chatway on OpenCart
How to install Chatway on Weebly
How to install Chatway on Tilda
How to install Chatway on PrestaShop
How to install Chatway on Magento
How to install Chatway on Sitecore
How to install Chatway on Shift4shop
How to install Chatway on Typo3
How to install Chatway on Volusion
How to install Chatway on Thinkific
Mobile apps
How to install Chatway iOS app?
How to set Chatway app notifications on iOS?
How to install Chatway Android app?
How to set Chatway app notifications on Android?
How to fix issues related to not getting push notifications on your iOS device?
How to fix issues related to not getting push notifications on your Android device?
Chatway for WordPress
How to check WooCommerce visitors' data directly from Chatway
How to share data from your WooCommerce store with visitors directly from Chatway
How to push data about WordPress logged-in users like name, email and avatar to Chatway
Chatway for Shopify
Customer identity verification for Shopify in Chatway
Syncing the Chatway customer data to Shopify
How to share data from your Shopify store with visitors directly from Chatway
How to check Shopify visitors' data directly from Chatway
For developers
How to enable and use visitor verification in Chatway for logged-in users
How to add or remove custom data to Chatway using a JavaScript function?
How to update Chatway visitor email and name using a JavaScript function
How to push tags in Chatway using a JavaScript function
How to show or hide the Chatway icon using Javascript
How to open or close your Chatway widget using JavaScript

A Plan That Grows With You Free Forever or Go Pro

Our free plan is built for most businesses. Pro is there when you need extra power and flexibility.

Sign Up for Free

No Credit Card Required

Chatway essential features
Capterra Capterra 2 Grid Leader Grid Leader High performancer 1 High performancer 2 High performancer 3 High performancer 4 High performancer 5 GetApp Customer Support
chatway footer logo

Improve live chat communication and unlock customer satisfaction with Chatway

app store logo play store logo

Company

  • About Us
  • Privacy Policy
  • GDPR
  • Terms of Service
  • Pricing

Resources

  • Contact Us
  • Integrations
  • Built For
  • Help Center
  • Comparison Page

© 2025 Chatway. All rights reserved.