In this guide, we’ll show you the steps on how to edit and translate your Chatway widget texts to other languages.
Chatway is a live messaging app that you can install on your website so your site visitors can chat with you.
You can even reply to your site visitors from your smartphone by installing the Android (Google Play Store) or iOS (Apple App Store) app.
The Chatway app will detect the site visitor’s browser language and will show the chat widget in that language if available.
By default, English is the only active language and will be shown to your visitor unless other languages are activated. You can also edit the English default text and other languages as well.
Depending on the added languages and the site visitors’ browser language, it may look like the preview below.
Step 1: Open your Chatway dashboard and click on the settings icon on top of your Chatway profile picture in the bottom left corner.
Step 2: Here, click on the “Edit and Translate” section.
Step 3: Click the “Add/Edit languages” button here:
Step 4: Tick the checkbox of the language that you want to add. By default, only English is enabled until you add another language. The Chatway app will detect the visitor’s browser language and will show the chat widget in that language if available.
Click on Apply when done.
Step 5: You can also edit the text per language.
Step 6: You can also change the default language by clicking the three-dot icon next to the desired language. This will be the widget language displayed if no language is specified for the visitor’s browser language.
Step 7: Click “Save Changes” when you’re done adding the languages and editing the texts.
Please note that the Add/Edit languages feature is only available with our Pro Plan. If you’re currently on the free plan, you will need to upgrade to the Pro version in order to use it.