Email & Messenger Integration

With Chatway, you can manage and respond to messages from customers and visitors on Facebook Messenger and email through a single, user-friendly dashboard

Sign Up for Free Email & Messenger Integration

Unified Inbox

Chatway seamlessly integrates with Facebook Messenger and email, consolidating conversations into a unified inbox

Email Integration

Easily create a dedicated email address at @chatwaymail.com, directly linked to your Chatway account, and access messages sent to that email address from the live chat dashboard

Facebook Messenger Integration

Integrate your Facebook pages with Chatway to manage customer messages directly from your Chatway live chat dashboard

How it works

Step 1

A visitor clicks on your widget

Whenever a visitor needs assistance, they simply click on the widget to chat with your live chat agents

  • Widget customization
  • Chat history
  • Multiple agents
  • Email notifications when offline
  • Save visitor's info
  • File-sharing
A visitor clicks on your widget
Step 2

Your team receives chat notifications

Your agents are notified of incoming messages via the browser app, push, email, or mobile notifications

  • Resolve tickets
  • Private notes
  • Email & push notifications
  • Mobile apps
  • Chat routing
  • Agent profiles
Your team receives chat notifications
Step 3

Your team provides real-time responses

Provide real-time answers. Answer queries. Respond to inquiries about your products or services

  • Mobile friendly
  • Integrations
  • Proactive chat
  • Chat analytics
  • Multiple channels
  • Agent activity
Your team provides real-time responses

Reach customers wherever they are, any time of the day

Give your customers full access to instant communication, whenever and wherever they are

Native Notifications

Native Notifications

File Sharing

Share documents and images to provide better context during live chat conversations

file sharing

Integrations

integrations

Mobile Apps

Resolve queries and manage conversations even on the go

mobile app

Customize Widget

customize widget

Easy Installation

Add a live chat widget to your website in just a few minutes. No technical experience required

mobile app

Stories of success

Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo 5 star rating 200+ Reviews
platform logo 5 star rating 100+ Reviews
platform logo 5 star rating 50+ Reviews
platform logo 5 star rating 30+ Reviews
platform logo 5 star rating 20+ Reviews
platform logo 5 star rating 20+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social
Mary

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Streamline Your Communication Channels with Chatway

Centralize all your messages into one platform with Chatway, eliminating the need to switch between multiple apps or tabs

Facebook Messenger Integration

When integrated with Facebook Messenger, Chatway consolidates incoming messages from your Facebook pages. This enables your support team to efficiently monitor, respond to, and manage conversations across multiple Facebook pages from a single, user-friendly interface, streamlining communication and ensuring no message goes unnoticed

Email Integration

Chatway allows you to create a dedicated email address under the domain @chatwaymail.com, directly connected to your Chatway account. Once your email address is set up, all messages sent to it become easily accessible from the Chatway live chat dashboard, eliminating the need to switch between multiple email platforms for communication management

Multiple Platform Integration

Chatway's integration capabilities extend beyond Facebook Messenger and email, providing a user-friendly process that doesn't require technical expertise. Its capacity to integrate with various platforms such as Shopify, WordPress, and more, enables you to conveniently centralize your communication channels and reduce response times

Mobile Applications

Chatway enables on-the-go support through native mobile applications available for both iOS and Android devices. With these applications, you can respond to messages from your website, Facebook Messenger, Shopify, email, and more, directly from your mobile device. Additionally, push and email notifications ensure that you won't miss any messages, making it easier to stay connected with your customers anytime, anywhere

We are available on

Communicate with your website visitors in one place. Chatway lets you connect live chat, email, and Facebook Messenger to one account

Shopify
Wix
Wordpress
Square
Duda
Any website

What's coming soon

Discover a range of new features and product innovations with Chatway that are designed to make your communication more efficient and effective than ever before.

Automation

Automation

Will be used to automate customer service tasks, such as answering frequently asked questions (FAQs) or providing support for basic issues

More integrations

More integrations

Chatway will be integrated with other business systems, such as your CRM, help desk, or marketing automation platform.

Analytics

Analytics

With more detailed insights into your customer conversations. This info will be used to improve your customer service, marketing, and sales efforts.

Knowledge base

Knowledge base

Chatway knowledge base will help customers to find answers to their questions without having to contact an agent.

API

API

Chatway will be integrated with other applications through its API. This will help to extend the functionality and create custom solutions.

AI writer assistant

AI writer assistant

Communicate better and respond with the coherence and clarity that your customers will appreciate.