Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway ensures you never miss a message. Our email and push notifications, available on both desktop and mobile, keep you informed of all incoming messages, ensuring you stay in the loop with every live chat conversation.
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Enable push notifications in your live chat settings to receive alerts about messages whether you're offline or online
Activate email notifications to stay informed about unread messages. You'll also receive alerts when you're offline, not logged in, or haven't reviewed messages on your dashboard
Your website visitors will also receive email notifications when they leave the site and there's a new message from our agents
Whenever a visitor needs assistance, they simply click on the widget to chat with your live chat agents
Your agents are notified of incoming messages via the browser app, push, email, or mobile notifications
Provide real-time answers. Answer queries. Respond to inquiries about your products or services
Give your customers full access to instant communication, whenever and
wherever they are
Share documents and images to provide better context during live chat conversations
Resolve queries and manage conversations even on the go
Add a live chat widget to your website in just a few minutes. No technical experience required
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway ensures you receive immediate notifications of live chat messages, allowing you to promptly engage with customers and visitors.
Chatway live chat allows you to stay updated with every incoming message through push notifications on both desktop and mobile. Once enabled in your settings, you'll receive instant notifications about messages, regardless of your online or offline status.
Enable email notifications for constant updates on live chat messages, ensuring you remain connected and responsive to customer inquiries. Activating this feature allows for timely awareness of all conversations, making sure no customer message is overlooked.
Chatway allows you to improve your visitors' offline experience by customizing the email notifications they receive upon going offline. You have the option to select the sender's name and subject line visible in their email, and you can also add your logo to maintain trust and brand consistency.
Customize your alert settings to align with your personal preferences. Choose between email and/or push notifications, enable sound alerts, and personalize outgoing messages to visitors, ensuring your notifications are tailored exactly to your needs.
Communicate with your website visitors in one place. Chatway lets you connect live chat, email, and Facebook Messenger to one account
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
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