Getting started
- Help Center >
- Getting started
- How to use Chatway?
- How to customize your Chatway widget?
- How to create separate Chatway widget appearances for desktop and mobile?
- How to use multiple inboxes in Chatway
- How to create multiple Chatway widgets for different websites, pages, and countries
- How to invite agents to Chatway?
- How to remove the Chatway branding for your Chatway widget?
- How to enable email notifications?
- How to customize outgoing emails sent to visitors
- How to enable push notifications?
- How to display FAQs in your Chatway widget
- How to use automations and create smart workflows in Chatway
- How to see live visitors on the website and initiate a chat?
- How to send survey after conversation ends in Chatway
- How to enable push notifications for website visitors
- How to set working hours visibility for your widget
- How to set the agent's custom visibility in Chatway
- How to receive emails in your Chatway app
- How to redirect emails from Gmail (G Suite) to your Chatway inbox
- How to compose and send an email from Chatway
- How to collect name, email, phone and any other contact form field in Chatway
- How to use canned responses?
- How to display chat social buttons like WhatsApp, Messenger, and more in Chatway?
- How to enable a real-time display of what visitors are typing
- How to quickly access past conversations from same customer in Chatway
- How to end conversation in Chatway
- How to edit and translate Chatway widget texts to other languages
- How to use keyboard shortcuts in Chatway
- How to display response time in Chatway
- How to add Chatway triggers?
- How to show Chatway on specific pages and domains?
- How to enable live translation in Chatway
- How to add country targeting rules to your Chatway widget?
- How to add or edit customer name and email address
- How to create tags in Chatway
- How to add custom data in Chatway
- How to to set a reminder
- How to use private notes in Chatway?
- How to create Chatway conversation segments
- How to integrate Facebook Messenger to Chatway
- How to integrate Instagram to Chatway
- How to send files and images in Chatway
- How to set automated messages for working and non-working hours?
- How to change your Chatway email address
- How to update your name and profile picture in Chatway
- How to export your Chatway contacts
- How to block a contact in Chatway?
- How to delete a conversation in Chatway?
- How to delete your account?
- How to change your or your agents' status in Chatway
- How to use the quick actions for messages
- How to email the chat transcript or download as text file
- Chatway GDPR consent and data retention settings