Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Categorize and label conversations using specific criteria for personalized support
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Create a library of common answers and use them to reply in seconds
Choose the plan that's right for you
Free
For small team size with only one customer support representative
1 agent Unlimited conversations Facebook Messenger integration Widget customization 30 day chat history Access Pro features free for 14 days
RECOMMENDED
Pro
For professional individuals and teams. Scales well for businesses with a large number of agents
14 days free, then $9/agent monthly Email integration Private notes Custom data, tags and segments Multilingual widget Unlimited chat history Cancel anytime
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
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Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
and when you're ready to take your communication to the next level, seamlessly transition to our Pro Plan.
Sign Up for Free
Start with our free trial, explore the essential features, and experience the benefits of Chatway without any initial costs.
Invite agents to join the Chatway and take your team collaboration to the next level with powerful capabilities like assigning agents to tickets, private notes, notifications, and more.
Sign Up for Free
Easily expand your communication reach by connecting with your audience on different platforms like Facebook Messenger and email. Access an unlimited chat history to get insights
Sign Up for Free
Custom data and tags: Dive into customer insights and keep tabs on details, purchase history, and more Private notes: Collaborate with the internal team Customer segments: Create segments based on demographics, info, tags, status and more 
Say goodbye to language barriers with a multilingual widget, connecting you with customers from all over the world.
Sign Up for FreeYes, you can explore all the features of the Pro plan with our 14-day free trial. It's a risk-free way to experience the additional capabilities and decide if they meet your business requirements.
Yes, the Free plan is completely free and includes the specified features. There are no hidden charges.
Yes, if you are not satisfied, you can contact us within 30 days of your purchase and you will get a refund.
Absolutely! You can upgrade from the Free plan to the Pro plan at any time to access additional features and benefits.
Yes, you have the flexibility to cancel or downgrade your Pro plan at any time. Changes will take effect at the end of your billing period.
The Free plan caters to the needs of small businesses by providing access to only a single agent for free. It offers essential features like unlimited conversations, widget customization and social media integration to kickstart seamless customer communication.
The Pro plan goes beyond with unlimited chat history, email integration, and features like multilingual widget, providing an enriched customer support experience that can lead to higher satisfaction and better user engagement.
The multilingual widget in the Pro plan allows businesses to communicate effectively with a global audience by providing the widget in their preferred language. This feature is invaluable for companies reaching customers in different languages and regions.
The Pro plan allows you to access an unlimited chat history, ensuring you can review past conversations and gather valuable insights over an extended period.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
