Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway helps eCommerce recover carts, answer questions, and boost sales.
Use Chatway for SaaS to convert trial users into customers with support.
Chatway helps support teams resolve issues quickly and improve satisfaction.
Finance teams use Chatway for secure client questions.
Learn why Chatway is the best live chat tool for student support.
Chatway enhances booking by guiding travelers and answering questions.
Real estate teams use Chatway to respond to inquiries and close deals.
Chatway connects you with clients quickly and offers personalized service.
Chatway helps engage candidates and streamline hiring.
Engage supporters, answer questions, and build relationships.
For small team size with only one customer support representative
Use for freeAccess Pro features free for 14 days
For professional individuals and companies with multiple agents
Start 14-day free trialCancel anytime
1,000+ Five-Star Reviews 
| Invite multiple agents | | |
| Unlimited conversation | | |
| Unlimited contacts | | |
| Unlimited chat history | | |
| Real-time visitors insights | | |
| Install on unlimited websites | | |
| iOS and Android mobile apps | | |
| Chat Management | ||
| Display FAQs | | |
| Canned responses | | |
| Agent custom availability | | |
| Automated availability messages | | |
| Post-chat automated surveys | | |
| Chat transcript | | |
| Private notes | | |
| Reminders | | |
| Store Integration (Shopify & WooCommerce) | ||
| Shopify deep integration | | |
| WooCommerce deep integration | | |
| View customer orders | | |
| View cart details | | |
| Customer email sync | | |
| Product sharing in chat | | |
| Coupon sharing in chat | | |
| Order status sharing | | |
| Notifications | ||
| Email notifications for unread chats | | |
| Mobile and desktop push notifications | | |
| Multilingual Support | ||
| Live conversation translation | | |
| Translate widget into multiple languages | | |
| Integrations & Apps | ||
| Buttons for social chat channels | | |
| Facebook Messenger integration | | |
| Email integration | | |
| WordPress plugin | | |
| Shopify app | | |
| Wix app | | |
| Square app | | |
| BigCommerce app | | |
| Ecwid app | | |
| Big Cartel app | | |
| Duda app | | |
| Thinkific app | | |
| Nuvemshop app | | |
| Tiendanube app | | |
| Shoptet app | | |
| Any website | | |
| Widget Customization & Targeting | ||
| Contact form | | |
| Widget design customization | | |
| Widget's custom visibility | | |
| Triggers | | |
| Custom chat icon | | |
| Custom contact fields | | |
| Page targeting | | |
| Country targeting | | |
| Analytics & Segmentation | ||
| Analytics | | |
| Custom segments | | |
| Custom visitor data | | |
| Tags | | |
Chat Management
Store Integration (Shopify & WooCommerce)
Notifications
Multilingual Support
Integrations & Apps
Widget Customization & Targeting
Analytics & Segmentation
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Smooth and easy. Simple interface and a good way to engage with potential customers.
Founder, Coach Social
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Yes, you can explore all the features of the Pro plan with our 14-day free trial. It's a risk-free way to experience the additional capabilities and decide if they meet your business requirements.
Yes, the Free plan is completely free and includes the specified features. There are no hidden charges.
Yes, if you are not satisfied, you can contact us within 30 days of your purchase and you will get a refund.
Absolutely! You can upgrade from the Free plan to the Pro plan at any time to access additional features and benefits.
Yes, you have the flexibility to cancel or downgrade your Pro plan at any time. Changes will take effect at the end of your billing period.
The Free plan caters to the needs of small businesses by providing access to only a single agent for free. It offers essential features like unlimited conversations, widget customization and social media integration to kickstart seamless customer communication.
The Pro plan goes beyond with unlimited chat history, email integration, and features like multilingual widget, providing an enriched customer support experience that can lead to higher satisfaction and better user engagement.
The multilingual widget in the Pro plan allows businesses to communicate effectively with a global audience by providing the widget in their preferred language. This feature is invaluable for companies reaching customers in different languages and regions.
The Pro plan allows you to access an unlimited chat history, ensuring you can review past conversations and gather valuable insights over an extended period.
