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Pricing

Choose the plan that's right for you

Free

$0 Free
forever

For small team size with only one customer support representative

What's included:

  • 1 agent
  • Unlimited conversations
  • Facebook Messenger integration
  • Widget customization
  • 30 day chat history
Use for free

Access Pro features free for 14 days

Pro

$9 Agent/
month

For professional individuals and teams. Scales well for businesses with a large number of agents

Everything in Free, and:

  • 14 days free, then $9/agent monthly
  • Email integration
  • Private notes
  • Custom data, tags and segments
  • Multilingual widget
  • Unlimited chat history

Trusted by businesses big and small

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Stories of success

Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo 5 star rating 200+ Reviews
platform logo 5 star rating 100+ Reviews
platform logo 5 star rating 50+ Reviews
platform logo 5 star rating 30+ Reviews
platform logo 5 star rating 20+ Reviews
platform logo 5 star rating 20+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social
Mary

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Begin your Chatway journey with a risk-free trial

and when you're ready to take your communication to the next level, seamlessly transition to our Pro Plan.

Sign Up for Free Chatway Integrations

Unlock the full potential of Chatway

Start with our free trial, explore the essential features, and experience the benefits of Chatway without any initial costs.

Invite Agents and Collaborate

Invite agents to join the Chatway and take your team collaboration to the next level with powerful capabilities like assigning agents to tickets, private notes, notifications, and more.

Sign Up for Free
Chatway features
Chatway features

Engage with your audience without limitations

Easily expand your communication reach by connecting with your audience on different platforms like Facebook Messenger and email. Access an unlimited chat history to get insights

Sign Up for Free

Elevate your support capabilities

  • Custom data and tags: Dive into customer insights and keep tabs on details, purchase history, and more
  • Private notes: Collaborate with the internal team
  • Customer segments: Create segments based on demographics, info, tags, status and more

Sign Up for Free
Chatway features
Chatway features

Connect with your worldwide audience

Say goodbye to language barriers with a multilingual widget, connecting you with customers from all over the world.

Sign Up for Free

Frequently asked questions

Can I try the Pro plan features before committing to a subscription?

Yes, you can explore all the features of the Pro plan with our 14-day free trial. It's a risk-free way to experience the additional capabilities and decide if they meet your business requirements.

Is the Free plan truly free with no hidden charges?

Yes, the Free plan is completely free and includes the specified features. There are no hidden charges.

Do you have a refund policy?

Yes, if you are not satisfied, you can contact us within 30 days of your purchase and you will get a refund.

Can I upgrade from the Free plan to the Pro plan at any time?

Absolutely! You can upgrade from the Free plan to the Pro plan at any time to access additional features and benefits.

Can I cancel or downgrade my Pro plan at any time?

Yes, you have the flexibility to cancel or downgrade your Pro plan at any time. Changes will take effect at the end of your billing period.

How does Chatway's Free plan benefit small businesses or startups?

The Free plan caters to the needs of small businesses by providing access to only a single agent for free. It offers essential features like unlimited conversations, widget customization and social media integration to kickstart seamless customer communication.

How does the Pro plan enhance customer satisfaction and support?

The Pro plan goes beyond with unlimited chat history, email integration, and features like multilingual widget, providing an enriched customer support experience that can lead to higher satisfaction and better user engagement.

What advantages does the multilingual widget bring to businesses targeting diverse audiences?

The multilingual widget in the Pro plan allows businesses to communicate effectively with a global audience by providing the widget in their preferred language. This feature is invaluable for companies reaching customers in different languages and regions.

What is the advantage of having unlimited chat history in the Pro plan?

The Pro plan allows you to access an unlimited chat history, ensuring you can review past conversations and gather valuable insights over an extended period.