Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Categorize and label conversations using specific criteria for personalized support
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Create a library of common answers and use them to reply in seconds
Chatway
vs
Elevate customer loyalty by promptly resolving concerns with Chatway live chat, a Willdesk alternative
NO CREDIT CARD REQUIRED
With Chatway, you can offer live chat on your website, providing customers with the immediate support they need. This is why you should consider Chatway as a Willdesk alternative:
Customers, regardless of the volume or frequency of their inquiries, can access live chat support
Tag your teammates or utilize private chat to create notes, reminders, and comments
Launch a live chat widget on your website or marketplaces like Wix, Shopify.
Bring together live chat conversations from different channels (Messenger, Shopify, Wix) into a single dashboard
Monitor the pages your visitors are on and offer tailored assistance.
Keep interactions flowing on mobile with our native-apps (iOS & Android devices).
Illustrate issues effectively with multimedia files (images, screenshots, etc) that enrich the chat experience
Elevate your customer satisfaction to new heights with the seamless integration of Chatway live chat into your customer support operations. This Willdesk alternative not only helps you put a responsive platform in place for customers to seek immediate assistance but also consolidates your customer interactions across multiple platforms into a single inbox, ensuring no message goes unanswered.
Considering an alternative to Willdesk for your customer support needs? You're in the right place. Let's briefly explore the reasons that make Chatway stand out as the perfect Willdesk alternative for you.
Willdesk imposes a limitation on the number of interactions your team can have with website visitors and customers, whereas Chatway offers an unparalleled advantage with an unlimited number of live chat conversations. This limitation imposed by Willdesk can be restrictive for businesses on a budget, hindering their ability to efficiently support multiple customers. Choose Chatway, a Willdesk alternative as your live chat tool to enjoy unlimited conversations.
Unlike Willdesk, Chatway empowers your team with the ability to use private notes. Whether you need to tag teammates or create personal notes, reminders, and comments, this Willdesk alternative provides this valuable feature that is entirely absent in Willdesk. This capability improves internal communication and coordination within your support team.
Chatway, a Willdesk alternative goes a step further by allowing you to request your visitors' email addresses before the chat commences through a pre-chat form. This valuable feature is absent in Willdesk, and it serves a purpose – notifying your visitors when they receive a response from your support team member. This proactive approach contributes to a more responsive and customer-friendly support experience.
Although both products offer free plans, Chatway distinguishes itself as an exceptional live chat tool due to its comprehensive features. The comprehensive set of features provided by Chatway surpasses that of Willdesk, making it the better choice for businesses seeking a robust live chat solution. Choose Chatway, as your Willdesk alternative to provide quality live chat support to your customers.
Chatway's features are designed to ensure that your communication is seamless, making it super easy for your customers to connect, and interact with your business
Expand your reach to a broader audience by enabling real-time interactions with potential customers on websites like Shopify, Wix, WordPress and more.
Using Chatway, a Willdesk alternative helps teams consolidate all customer conversations into a single view, enabling support agents to respond quickly and consistently.
With Chatway, a Willdesk alternative, you are empowered to handle multiple chats concurrently to optimize efficiency and resource allocation, and to reduce the overall cost of customer support.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Willdesk alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
