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chatway logo Chatway vs
Userlike chatway logo

Elevate customer interactions with Chatway live chat, the Userlike alternative that improves instant support

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Why opt for Chatway instead of Userlike?

Chatway, a Userlike alternative, enables you to answer customer questions in real time, increase sales and reduce customer service costs.

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Multiple Agents

Add different agents to manage live chat interactions

Integrations

Integrate your favorite tools (Facebook Messenger, CMS, CRS, etc) with live chat

Private Notes

Leave notes or reminders about a conversation or tag other agents

File- Sharing

Use rich-media files to provide context or clarity during conversations

Assign Agents

Provide optimal support by assigning agents to specific chats

Notifications

Get notified of new chats and messages (email, website, push notifications)

Chat Transfer

Route chats between your teammates for better response times

Multi-Channel Support

Provide live chat assistance on platforms like Wix, Shopify, etc.

Mobile Apps

Solve issues and stay connected while on the move with our mobile apps

The Userlike Alternative You Need to Revolutionize Customer Engagement

Transform your customer experience with Chatway, the ideal alternative to Userlike. With Chatway, you can elevate your customer support to new heights by providing real-time, personalized assistance.

This Userlike alternative features a user-friendly interface that ensures seamless communication, making it easy for both your team and customers to connect effortlessly. Chatway is not just a live chat tool; it's a relationship-building platform that helps you understand your customers on a deeper level.

Choose Chatway and embark on a journey to redefine customer support, leaving a lasting impression that resonates with your audience.

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Chatway: The Ideal Userlike Alternative

If you would like to understand why Chatway is the ideal alternative to Userlike, please read the points we've highlighted below.

Multiple Agent Capability

With Chatway, you have the ability to add multiple agents, facilitating seamless collaboration and efficient handling of customer inquiries. This feature is particularly beneficial for larger teams, allowing you to distribute workload and ensure that multiple customer queries can be addressed simultaneously. In contrast, Userlike imposes a limitation in its free plan, restricting the usage to only one agent. The limited agent capability of Userlike could lead to bottlenecks in handling multiple live chat interactions concurrently, potentially affecting the overall efficiency of customer support.

Seamless Integration Options

Unlike Userlike, whose free plan lacks integration capability, Chatway empowers you to streamline your workflow by connecting with the platforms you already rely on. This integration flexibility enhances your overall efficiency, allowing you to manage live chat interactions seamlessly while utilizing the tools that best suit your business needs. Choose Chatway as your Userlike alternative for a more integrated approach to live chat, ensuring that your work tools are at your fingertips and making customer interactions more efficient.

Discover More of What Makes Chatway Great

Explore the fantastic features that Chatway offers to enhance your customer support, boost customer satisfaction, and contribute to the growth of your business.

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One Shared Inbox for Your Team

Chatway helps you eliminate the chaos of managing inquiries from various channels. As a Userlike alternative, it seamlessly consolidates messages from your website, Shopify, Wix, and Facebook into a single dashboard.

Set Up Live Chat Widget Quickly

Chatway's user interface is designed with simplicity in mind, enabling even non-technical users to install and customize a live chat widget with ease.

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Swiftly Address Customer Concerns

Chatway, a Userlike alternative offers extensive features that empower you to tackle customer issues head-on, providing prompt solutions that prevent escalation and foster lasting customer loyalty.

Stories of success

Our Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo 5 star rating 100+ Reviews
platform logo 5 star rating 70+ Reviews
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platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social
Mary

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Userlike alternative?

Yes, Chatway is a great Userlike alternative that can be used for free. Please check the comparison table above for more information.