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chatway logo Chatway vs chatway logo

Transform your customer interactions with Chatway, a alternative, designed to engage and assist effortlessly

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Why opt for Chatway instead of

Chatway, a alternative, enables you to provide real-time support to your customers, which can significantly improve their overall satisfaction levels.

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Multiple Agents

Add different agents to manage live chat interactions

File- Sharing

Use rich-media files to provide context or clarity during conversations

Assign Agents

Provide optimal support by assigning agents to specific chats


Connect all your work tools(Wix, WordPress, Facebook, Shopify, etc) to your live chat app


Get notified of new chats and messages (email, website, push notifications)

Multi-Channel Support

Provide live chat assistance on platforms like Wix, Shopify, etc.

Mobile Apps

Solve issues and stay connected while on the move with our mobile apps

Foster Meaningful Interactions With This Alternative

Empower customers with real-time, personalized support through Chatway, creating meaningful connections that nurture lasting customer loyalty. Chatway isn't just a alternative for businesses exploring different options, it is an intuitive live chat app that can significantly improve the quality of your support team's efficiency. Get questions answered and issues resolved in real-time, eliminating the frustration of waiting on hold or for email responses.


Chatway: A Great Alternative

Want to know what makes Chatway stand out as a great alternative? Check out the major points below.

Unlimited Agent Seats

A great difference that makes Chatway a worthy alternative is that it provides all its users with unlimited agent seats. Having multiple seats allows you to easily adjust your live chat capacity based on your needs. During busier seasons or special campaigns, you can add more agents to handle the increased chat volume.
Agents can easily transfer chats to colleagues with more specialized knowledge or consult with each other for difficult cases. On the flip side, offers a single agent seat on its free plan and charges extra for additional agent seats on its pro plans.

Superior Features for Live Chat

Looking for top of the line features that can improve your communication? Check out some of Chatway's best features

multi channel

Shared Inbox for Your Support Needs

Use this alternative to merge incoming inquiries from various channels, including your website, Shopify, Wix, and Facebook, into a single, streamlined dashboard.

Set Up Live Chat Widget Quickly

Chatway's intuitive interface and straightforward setup make it effortless for even the most tech-averse users to install and customize it to their liking.

easy integration

Expand Your Support Channels

Unify customer support across multiple platforms with this alternative, including Shopify, Wix, Duda, WordPress, and Facebook Messenger, to provide a seamless and consistent experience.

Stories of success

Our Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo 5 star rating 100+ Reviews
platform logo 5 star rating 70+ Reviews
platform logo 5 star rating 30+ Reviews
platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a alternative?

Yes, Chatway is a great alternative that can be used for free. Please check the comparison table above for more information.