Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway
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Transform your customer interactions with Chatway, a Txt.me alternative, designed to engage and assist effortlessly
NO CREDIT CARD REQUIRED
Chatway, a Txt.me alternative, enables you to provide real-time support to your customers, which can significantly improve their overall satisfaction levels.
Add different agents to manage live chat interactions
Use rich-media files to provide context or clarity during conversations
Provide optimal support by assigning agents to specific chats
Connect all your work tools(Wix, WordPress, Facebook, Shopify, etc) to your live chat app
Get notified of new chats and messages (email, website, push notifications)
Provide live chat assistance on platforms like Wix, Shopify, etc.
Solve issues and stay connected while on the move with our mobile apps
Empower customers with real-time, personalized support through Chatway, creating meaningful connections that nurture lasting customer loyalty. Chatway isn't just a Txt.me alternative for businesses exploring different options, it is an intuitive live chat app that can significantly improve the quality of your support team's efficiency. Get questions answered and issues resolved in real-time, eliminating the frustration of waiting on hold or for email responses.
Want to know what makes Chatway stand out as a great Txt.me alternative? Check out the major points below.
A great difference that makes Chatway a worthy Txt.me alternative is that it provides all its users with unlimited agent seats. Having multiple seats allows you to easily adjust your live chat capacity based on your needs. During busier seasons or special campaigns, you can add more agents to handle the increased chat volume.
Agents can easily transfer chats to colleagues with more specialized knowledge or consult with each other for difficult cases. On the flip side, Txt.me offers a single agent seat on its free plan and charges extra for additional agent seats on its pro plans.
Looking for top of the line features that can improve your communication? Check out some of Chatway's best features
Use this Txt.me alternative to merge incoming inquiries from various channels, including your website, Shopify, Wix, and Facebook, into a single, streamlined dashboard.
Chatway's intuitive interface and straightforward setup make it effortless for even the most tech-averse users to install and customize it to their liking.
Unify customer support across multiple platforms with this Txt.me alternative, including Shopify, Wix, Duda, WordPress, and Facebook Messenger, to provide a seamless and consistent experience.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Txt.me alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
