Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Respond promptly to your customers using live chat with Chatway, a Tidio alternative
Chatway
Tidio
NO CREDIT CARD REQUIRED
Chatway provides the best tools for engaging in personalized, real-time conversations with your customers and website visitors.
Access essential live chat features at no cost forever
Recognize returning logged-in users and verify their identity for better security and privacy.
Design your widget to match your brand's style.
Invite your entire support team on your live chat platform to support customers.
Get insights into your support activities.
Gather feedback on support experiences to enhance customer service.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Automatically translate messages to the preferred language for smooth and effortless communication.
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Collect information from visitors through a form before a chat is initiated
Integrate to Facebook, Wix, Shopify etc
Get insights into your support activities.
See valuable customer data, such as location, web pages visited, email address, and Facebook name.
Organize conversations with tags and use custom data to deliver more personalized interactions.
Chatway, an alternative to Tidio, makes supporting customers easy by bringing all the tools your support team needs in one place. No more switching between different apps.
With this Tidio alternative, you can provide quick responses to messages from multiple platforms such as Facebook, Shopify, emails, etc. Easily share files, verify returning logged-in users, collect vital information like email addresses, view visitor details such as location and pages visited, and track your support activities with advanced analytics.
Wondering why Chatway is a better choice over Tidio? Let's explore the reasons that make Chatway stand out as a better Tidio alternative for you.
Chatway, a Tidio alternative, lets you add buttons to your live chat widget so visitors can easily connect with you via WhatsApp, Messenger, Instagram, and more. In contrast, Tidio doesn’t support adding such buttons to its chat widget.
With Chatway, if a visitor sends a message in a language different from your preferred chat language, it will be automatically translated for seamless communication. You can also send replies that are translated into the visitor’s language. Tidio does not offer this functionality.
See the advanced features that set Chatway apart and use it to advance your customer support capabilities, boost satisfaction and grow your business
Using Chatway, a Tidio alternative, you can promptly respond to messages across multiple channels(Website, Shopify, Facebook, etc.) from your dashboard.
Setting up Chatway is as easy as ABC. You can add team members as agents and assign conversations without needing the assistance of a tech expert.
As a Tidio alternative, Chatway offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, even on the go.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Tidio alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
