Free Tidio Alternative
Respond promptly to your customers using live chat with Chatway, a Tidio alternative
Chatway Tidio 
No Credit Card Required
Why Chatway is the best Tidio alternative
Chatway provides the best tools for engaging in personalized, real-time conversations with your customers and website visitors.
Free Forever Plan
Access essential live chat features at no cost forever
User Verification
Identify logged-in users and show past chats in the widget for personalized, seamless support.
Chat Widget Customization
Design your widget to match your brand's style.
Multiple Agents
Invite your entire support team on your live chat platform to support customers.
Live Visitors
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Survey
Gather feedback on support experiences to enhance customer service.
Social Chat Buttons
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Live Translation
Automatically translate messages to the preferred language for smooth and effortless communication.
Frequently Asked Questions
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Pre-chat Form
Collect information from visitors through a form before a chat is initiated
App Integration
Integrate to Facebook, Wix, Shopify etc
Analytics
Get insights into your support activities.
Customer Details
See valuable customer data, such as location, web pages visited, email address, and Facebook name.
Tags & Custom Data
Organize conversations with tags and use custom data to deliver more personalized interactions.
The Tidio Alternative Your Customer Support Team Needs
Chatway, an alternative to Tidio, makes supporting customers easy by bringing all the tools your support team needs in one place. No more switching between different apps.
With this Tidio alternative, you can provide quick responses to messages from multiple platforms such as Facebook, Shopify, emails, etc. Easily share files, verify returning logged-in users, collect vital information like email addresses, view visitor details such as location and pages visited, and track your support activities with advanced analytics.
Chatway: A Better Tidio Alternative
Wondering why Chatway is a better choice over Tidio? Let's explore the reasons that make Chatway stand out as a better Tidio alternative for you.
Social Chat Buttons
Chatway, a Tidio alternative, lets you add buttons to your live chat widget so visitors can easily connect with you via WhatsApp, Messenger, Instagram, and more. In contrast, Tidio doesn’t support adding such buttons to its chat widget.
Live Translation
With Chatway, if a visitor sends a message in a language different from your preferred chat language, it will be automatically translated for seamless communication. You can also send replies that are translated into the visitor’s language. Tidio does not offer this functionality.
Powerful Features of Chatway
See the advanced features that set Chatway apart and use it to advance your customer support capabilities, boost satisfaction and grow your business
Multi-Channel Support
Using Chatway, a Tidio alternative, you can promptly respond to messages across multiple channels(Website, Shopify, Facebook, etc.) from your dashboard.
Team Collaboration
Setting up Chatway is as easy as ABC. You can add team members as agents and assign conversations without needing the assistance of a tech expert.
Mobile Apps
As a Tidio alternative, Chatway offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, even on the go.
Stories of Success
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand.
Our Users Say It Best
Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.
Moshe F. Saraf
Founder, Pareto Solutions
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Mary Racine
Founder, Orion’s Corner
We’re extremely satisfied with the live chat solution we use across all our websites. Real-time translation helps us support customers across five countries, and the new AI chatbot answers many inquiries quickly. This saves our customer service team time for more complex cases and has greatly improved the overall customer experience.
Henrik Bennarp
CEO, Halle System
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Laslo Dosa
Founder, Avvo
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Barak Liberman
Founder, Bridge Online Academy
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Asbjørn Kofoed-Nielsen
Founder, WDT Tool
Frequently asked questions
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Tidio alternative that can be used for free. Please check the comparison table above for more information.