Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Offer proactive support and engage with visitors on Chatway live chat, a ThriveDesk alternative
Chatway
ThriveDesk
NO CREDIT CARD REQUIRED
Chatway, a ThriveDesk alternative, lets you address customer concerns promptly, eliminating the frustration of waiting for email responses or phone queues.
Get started with live chat at no cost
Provide optimal support by assigning agents to specific conversations
Connect all inboxes from various platforms(email, Wix, WordPress, Facebook, Shopify, etc) to your live chat app
See the user's visit history and pages that they're on during chat
Route chats between your teammates for better response times
Collect essential information from users before the chat begins
Solve issues and stay connected while on the move with our mobile apps
Empower your customers with immediate and personalized support through live chat, transforming their interactions into positive experiences that drive lasting satisfaction. Use Chatway, a ThriveDesk alternative to personalize your support interactions, solve queries, respond faster, and build connections that lead to long-lasting relationships. Provide your support team with the best live chat tool for navigating through customer enquiries.
Want to see what makes Chatway a great ThriveDesk alternative? Check out the features that stand out.
Anyone can get a live chat app for their business, but not everyone gets access to a 100% free live chat app that provides extensive features. With this ThriveDesk alternative, you're assured of enjoying extensive features for real-time connections. On the other hand, its counterpart doesn't offer its live chat features for free. It only provides a limited free trial.
With this ThriveDesk alternative, your agents can handle a larger volume of chats simultaneously, reducing wait times for customers and ensuring they get their questions answered faster. This is all made possible, because our free live chat app gives you access to unlimited agent seats. Conversely, you can only get between 4-10 agent seats on the starter and plus plans of ThriveDesk.
With this ThriveDesk alternative, you can easily bring all your conversations from your e-commerce store, website, email or Facebook Messenger under a single-shared inbox. This makes it convenient to manage interactions, no matter where your customers reach out from. On the flip side, ThriveDesk also offers these integration options but limits its Starter and Plus plan users to 1 and 3 e-commerce integrations, respectively.
What makes our chat tool such a great ThriveDesk alternative is that you can see insights about your visitors (pages visited, browser used, device type, etc) for free. This feature allows your agents to recognize returning visitors or those browsing specific product pages and qualify them as potential leads. You can see what pages of your website they're on before they reach out for help to troubleshoot issues that may exist in the user journey. Free plan users of ThriveDesk, on the other hand, do not have access to this feature.
Get a firsthand look at the amazing features that make Chatway a strong alternative to its competitor. Make the smart choice for your live chat needs.
Chatway's centralized inbox simplifies customer interactions by consolidating incoming inquiries from various sources, such as your website, Shopify, Wix, and Facebook, into a single, easy-to-manage location.
Chatway's intuitive interface allows even the most tech-averse users to easily configure and customize it to their taste.
Amplify your customer support capabilities by bridging the gap between this ThriveDesk alternative and popular platforms like Shopify, Wix, WordPress, and Facebook Messenger.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great ThriveDesk alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
