Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway helps eCommerce recover carts, answer questions, and boost sales.
Use Chatway for SaaS to convert trial users into customers with support.
Chatway helps support teams resolve issues quickly and improve satisfaction.
Finance teams use Chatway for secure client questions.
Learn why Chatway is the best live chat tool for student support.
Chatway enhances booking by guiding travelers and answering questions.
Real estate teams use Chatway to respond to inquiries and close deals.
Chatway connects you with clients quickly and offers personalized service.
Chatway helps engage candidates and streamline hiring.
Engage supporters, answer questions, and build relationships.
Offer proactive support and engage with visitors on Chatway live chat, a ThriveDesk alternative
Chatway ThriveDesk 
No Credit Card Required
Chatway, a ThriveDesk alternative, lets you address customer concerns promptly, eliminating the frustration of waiting for email responses or phone queues.
Access essential live chat features at no cost forever
Identify logged-in users and show past chats in the widget for personalized, seamless support.
Invite your entire support team on your live chat platform to support customers.
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Gather feedback on support experiences to enhance customer service.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Automatically translate messages to the preferred language for smooth and effortless communication.
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Organize conversations with tags and use custom data to deliver more personalized interactions.
Connect all inboxes from various platforms(email, Wix, WordPress, Facebook, Shopify, etc) to your live chat app
Build a customizable library of pre-written replies to frequently asked questions, to ensure quick, consistent responses.
Route chats between your teammates for better response times
Collect essential information from users before the chat begins
Solve issues and stay connected while on the move with our mobile apps
Empower your customers with immediate and personalized support through live chat, transforming their interactions into positive experiences that drive lasting satisfaction. Use Chatway, a ThriveDesk alternative to personalize your support interactions, solve queries, respond faster, and build connections that lead to long-lasting relationships. Provide your support team with the best live chat tool for navigating through customer enquiries.
Want to see what makes Chatway a great ThriveDesk alternative? Check out the features that stand out.
Chatway offers a completely free forever plan, giving you access to essential features for real-time customer engagement-at no cost. As a great ThriveDesk alternative, Chatway ensures you get more without paying more. In contrast, ThriveDesk only offers a limited free trial and does not provide its live chat features for free.
Chatway, a ThriveDesk alternative, offers mobile apps for iOS and Android, allowing agents to easily respond to messages on the go. ThriveDesk, on the other hand, does not have mobile apps, limiting the flexibility to manage chats from anywhere.
Get a firsthand look at the amazing features that make Chatway a strong alternative to its competitor. Make the smart choice for your live chat needs.
Chatway's centralized inbox simplifies customer interactions by consolidating incoming inquiries from various sources, such as your website, Shopify, Wix, and Facebook, into a single, easy-to-manage location.
With Chatway, you can easily add team members as agents and assign conversations, no technical expertise required.
Chatway, a ThriveDesk alternative, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, even on the go.
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Smooth and easy. Simple interface and a good way to engage with potential customers.
Founder, Coach Social
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great ThriveDesk alternative that can be used for free. Please check the comparison table above for more information.
