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Resolve customer issues in real time and boost customer loyalty with Chatway live chat, a alternative

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Why opt for Chatway instead of

With Chatway, you offer live chat on your website to give customers the real-time support they need. This is why you should consider Chatway as a alternative:

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Live Chat Conversations

Engage in unlimited live chat conversations with visitors

Private Notes

Tag team mates or leave notes, reminders, & comments in private chat

Contact List

Automatically record details of visitors in a list.


Connect all your favorite tools & websites (Wix, Shopify, etc) to your live chat app

File sharing

Form better interactions over live chat using multimedia elements

Chat Shortcut

Access chat directly from the contact page.

Mobile Applications

Switch between PC and mobile apps during live chat

Your Alternative For Delivering Quality Customer Service

Chatway, an alternative to is a free live chat app designed to streamline the customer support process. With its intuitive design and user-friendly navigation, customer support agents can effortlessly provide real-time responses to questions and queries, ensuring that no concerns are left unattended. This alternative does a great job at creating a positive and interactive experience for your customers and website visitors.


Chatway: Your Preferred Alternative

While both Chatway and are free to use, Chatway excels with enhanced capabilities compared to Discover why Chatway should be your preferred alternative.

Private Notes For Improved Collaboration

Chatway, provides support teams with the Private Notes within chat feature. This functionality enables teams to leave notes for other team members within an ongoing chat with a customer or visitor. This alternative empowers agents to seek support from other team members and share valuable insights among themselves when needed—an invaluable feature that lacks.

Easy Chat Access with Chat Shortcut

A noteworthy reason why Chatway should be your preferred alternative is that it enables you to access chats directly from the contact page through a convenient chat shortcut, saving you time with quick access to conversations. This handy feature sets Chatway apart as this functionality is not available on

Improve Live Chat Interactions

When considering an alternative to, think of Chatway. It's not only free but also introduces features that enhance collaboration, internal communication, and efficiency. By choosing Chatway as your alternative, you invest in a live chat tool that optimizes your support processes and helps you make the most out of your time.

The Robust Features of Chatway

Harness the power of live chat with features that turn website visitors into your biggest fans, one conversation at a time

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Reach a Wider Audience

Chatway lets you offer live chat support on multiple channels, so you can reach customers wherever they are - Shopify, Wix, WordPress, etc. This alternative eliminates your reliance on multiple applications for customer interactions.

Engage Customers Quickly

With Chatway, your team can quickly and easily respond to customer inquiries, resolve issues, and provide personalized support using a simple dashboard.

easy integration

Improve Support Workflow

Use integrations to streamline your support operations. Connect Chatway, a alternative with Shopify, Wix, WordPress, Facebook Messenger, and other popular platforms.

Stories of success

Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo5 star rating 200+ Reviews
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platform logo5 star rating 80+ Reviews
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platform logo5 star rating 20+ Reviews
platform logo5 star rating 40+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a alternative?

Yes, Chatway is a great alternative that can be used for free. Please check the comparison table above for more information.