Quickly respond to customer and visitor inquiries via live chat
Let Al answer questions and support your customers 24/7
See who's browsing your website live and instantly start conversations
Create custom rules to engage visitors, qualify leads, and simplify tasks.
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Manage all customer conversations in one unified inbox. Integrate with WhatsApp, Messenger, Instagram, and Email.
Categorize and label conversations using specific criteria for personalized support
Chatway helps eCommerce recover carts, answer questions, and boost sales.
Use Chatway for SaaS to convert trial users into customers with support.
Chatway helps support teams resolve issues quickly and improve satisfaction.
Finance teams use Chatway for secure client questions.
Learn why Chatway is the best live chat tool for student support.
Chatway enhances booking by guiding travelers and answering questions.
Real estate teams use Chatway to respond to inquiries and close deals.
Chatway connects you with clients quickly and offers personalized service.
Chatway helps engage candidates and streamline hiring.
Engage supporters, answer questions, and build relationships.
Resolve customer issues in real time and boost customer loyalty with Chatway live chat, a Tawk.to alternative
Chatway Tawk.to 
No Credit Card Required
With Chatway, you offer live chat on your website to give customers the real-time support they need.
Access essential live chat features at no cost
Identify logged-in users and show past chats in the widget for personalized, seamless support.
Tag team mates within an ongoing chat or leave notes, reminders, & comments in private chat
Fully tailor your chat widget’s design, behavior, and triggers to match your brand.
Invite your entire support team on your live chat platform to support customers.
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Gather feedback on support experiences to enhance customer service.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Automatically translate messages to the preferred language for smooth and effortless communication.
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Connect all your favorite tools & websites (Wix, Shopify, etc) to your live chat app
Form better interactions over live chat using multimedia elements
Switch between PC and mobile apps during live chat
Organize conversations with tags and use custom data to deliver more personalized interactions.
Chatway, an alternative to Tawk.to is a free live chat app designed to streamline the customer support process. With its intuitive design and user-friendly navigation, customer support agents can effortlessly provide real-time responses to questions and queries, ensuring that no concerns are left unattended. This Tawk.to alternative does a great job at creating a positive and interactive experience for your customers and website visitors.
Chatway has a free forever plan that includes the majority of the features on Tawk.to. Chatway excels with enhanced capabilities compared to Tawk.to. Here’s why Chatway should be your preferred Tawk.to alternative.
The user verification feature on Chatway, a Tawk.to alternative, lets you instantly recognize logged-in users and confirm their identity, so conversations pick up right where they left off. No need to repeat details or reintroduce themselves. This not only creates a unique, personalized experience but also adds an extra layer of security and privacy to every chat.
With Chatway’s post-chat surveys, you can ask visitors for feedback immediately after a conversation ends. Choose from up to four customizable survey options. It’s a simple, effective way to show customers their voice matters, and to continuously improve your service.
Harness the power of live chat with features that turn website visitors into your biggest fans, one conversation at a time
Whether your customers reach out through your website, email, or Facebook inbox, Chatway, a Tawk.to alternative, lets you manage all messages from a single dashboard, ensuring consistent service across every channel.
With its simple setup, Chatway enables you to perform tasks like adding team members as agents and assigning conversations without requiring technical assistance.
Chatway, as an alternative to Tawk.to, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, anywhere.
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand.
Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.
Founder, Pareto Solutions
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
We’re extremely satisfied with the live chat solution we use across all our websites. Real-time translation helps us support customers across five countries, and the new AI chatbot answers many inquiries quickly. This saves our customer service team time for more complex cases and has greatly improved the overall customer experience.
CEO, Halle System
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Tawk.to alternative that can be used for free. Please check the comparison table above for more information.
