Free Talkdesk Alternative

Provide personalized and real-time support to customers in a more interactive and efficient manner with Chatway, a Talkdesk alternative

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Why Chatway is the best Talkdesk alternative

By using Chatway live chat, a Talkdesk alternative, you can enhance customer satisfaction levels through prompt and helpful responses. This, in turn, significantly improves their perception of your business.

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Free Forever Plan

Access essential live chat features at no cost

User Verification

Identify logged-in users and show past chats in the widget for personalized, seamless support.

Advanced Customization

Fully tailor your chat widget’s design, behavior, and triggers to match your brand

Multiple Agents

Invite your entire support team on your live chat platform to support customers.

Live Visitors

See who’s on your website, what page they’re viewing, and start a conversation in real time.

Survey

Gather feedback on support experiences to enhance customer service.

Social Chat Buttons

Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.

Live Translation

Automatically translate messages to the preferred language for smooth and effortless communication.

Frequently Asked Questions

Create and display FAQs in the chat widget to help visitors quickly find answers on their own.

Unlimited Conversations

Engage in unlimited live chat conversations with customers and website visitors.

Private Notes

Write private notes that aren’t visible to customers for yourself or teammates.

Pre-chat Form

Collect information from visitors through a form before a chat is initiated

App Integrations

Connect all your work tools(Wix, WordPress, Facebook, Shopify, etc) to your live chat app

File Sharing

Share files with customers within chat for better support.

Tags & Custom Data

Organize conversations with tags and use custom data to deliver more personalized interactions.

Chatway App

Enjoy a free forever plan with Chatway

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Improve Customer Service With This Talkdesk Alternative

Impress your website visitors and reduce cart abandonment with quick and personalized support using Chatway, an alternative to Talkdesk. Chatway makes it easy for your support team to impress customers with quick responses. Using a variety of features including private notes for collaboration; multiple agent seats for handling an increased volume of chats; widget customization, and multiple platform integrations, this Talkdesk alternative truly makes real-time communication a breeze.

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Chatway: The Ultimate Talkdesk Alternative

Discover why Chatway surpasses Talkdesk in key areas. Explore the distinct features that set it apart

Free Live Chat App

With this Talkdesk alternative, you can try live chat on your website for absolutely free. At zero cost you get access to add a live chat widget to your website, allowing you to chat with customers directly and gain valuable insights into their needs. It's the perfect way to start building your live chat strategy without any pressure. On the other hand, Talkdesk doesn't provide a free plan - which means its users can't start without any financial commitment.

Live Visitors

Chatway is a better alternative to Hubspot because it shows your live visitors as they browse your site. With Chatway’s Live Visitors, you get a real-time view of who’s browsing your website and which pages they’re viewing. You can reach out with a message right when it matters most. It could be to answer a question, offer support, or close a sale. It’s proactive customer engagement that feels timely, thoughtful, and personal.

Pre-chat Forms

Chatway’s built-in Contact Form helps you capture key details before the chat even starts. You can request a visitor’s name, email, or reason for reaching out, so your team has the context they need to respond effectively. Customize the fields to fit your workflow and ensure every conversation starts with clarity. As a Talkdesk alternative, Chatway gives you more flexibility and control in order to streamline support.

Private Notes

With Chatway, you can add private notes within conversations, making it easy to share context, updates, or reminders with your team. This feature promotes collaboration behind the scenes, helping your support stay aligned. In contrast, Talkdesk does not offer this feature, giving Chatway a clear advantage for internal teamwork.

Enjoy Rich-Features for Live Chat

Ready to find the perfect live chat solution? Explore these features and discover how they can meet your specific needs.

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Multi-channel support

No matter where your customers are (Website, Shopify, Email, Facebook, etc.), Chatway, a versatile Talkdesk alternative, helps you deliver excellent service to them with the convenience of live chat.

Team collaboration

With its simple setup, Chatway enables you to perform tasks like adding team members as agents and assigning conversations without requiring technical assistance.

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Mobile Apps

Chatway, an alternative to Talkdesk, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, anywhere.

Stories of Success

Our Chatway helps businesses all around the world communicate better with their website’s visitors. Hear their experiences firsthand

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Our Users Say It Best

Mary
Mary's Quote

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary

Founder, Orion’s Corner

Mary
Barak's Quote

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman

Founder, Bridge Online Academy

Mary
Laslo's Quote

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.

Laslo Dosa

Founder, Avvo

Mary
Matias's Quote

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila

Founder, Coach Social

Mary
Asbjørn's Quote

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen

Founder, WDT Tool

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Does Chatway have a free plan?

Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Talkdesk alternative?

Yes, Chatway is a great Talkdesk alternative that can be used for free. Please check the comparison table above for more information.