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chatway logo Chatway vs
Talkdesk chatway logo

Provide personalized and real-time support to customers in a more interactive and efficient manner with Chatway, a Talkdesk alternative

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Why choose Chatway over Talkdesk?

By using Chatway live chat, a Talkdesk alternative, you can enhance customer satisfaction levels through prompt and helpful responses. This, in turn, significantly improves their perception of your business.

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Free Plan

Access live chat features with no fees.

Chat Transfer

Transfer chats to available and knowledgeable agents to reduce customer wait times, ensuring a timely support experience and enhancing customer satisfaction.

Pre-chat Form

Collect the visitor's email address before the chat session begins.

File Sharing

Share visual aids, such as images or detailed documents, with customers to facilitate clearer and more helpful discussions.

Private Notes

Compose notes, reminders, and relevant information for exclusive internal communication with team members.

Unified Dashboard

Efficiently manage and monitor messages from multiple channels on a single dashboard.

Mobile Applications

Offer support to customers on-the-go with native mobile apps(iOS and Android)

Improve Customer Service With This Talkdesk Alternative

Impress your website visitors and reduce cart abandonment with quick and personalized support using Chatway, an alternative to Talkdesk. Chatway makes it easy for your support team to impress customers with quick responses. Using a variety of features including private notes for collaboration; multiple agent seats for handling an increased volume of chats; widget customization, and multiple platform integrations, this Talkdesk alternative truly makes real-time communication a breeze.

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Chatway: The Ultimate Talkdesk Alternative

Discover why Chatway surpasses Talkdesk in key areas. Explore the distinct features that set it apart

Free Live Chat App

With this Talkdesk alternative, you can try live chat on your website for absolutely free. At zero cost you get access to add a live chat widget to your website, allowing you to chat with customers directly and gain valuable insights into their needs. It's the perfect way to start building your live chat strategy without any pressure. On the other hand, Talkdesk doesn't provide a free plan - which means its users can't start without any financial commitment.

Enjoy Rich-Features for Live Chat

Ready to find the perfect live chat solution? Explore these features and discover how they can meet your specific needs.

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Centralized Inbox for Organized Communication

Chatway's centralized inbox consolidates messages from various channels into a single location - emails, Facebook Messenger, e-commerce platforms - providing you with a unified view of your conversations.

Intuitive Live Chat Setup

With Chatway's user-friendly and quick setup you can save time during installation and focus on other aspects of your operations or customer support strategies.

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Smooth Platform Integration

Integrate your business tools such as Shopify, Wix, WordPress, and Facebook Messenger with this Talkdesk alternative.

Stories of success

Our Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo 5 star rating 100+ Reviews
platform logo 5 star rating 70+ Reviews
platform logo 5 star rating 30+ Reviews
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platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social
Mary

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Talkdesk alternative?

Yes, Chatway is a great Talkdesk alternative that can be used for free. Please check the comparison table above for more information.