Free Smartsupp Alternative
Offer timely responses to your customers to increase their satisfaction and build loyalty with Chatway, a Smartsupp alternative
Chatway Smartsupp 
No Credit Card Required
Why Chatway is the best Smartsupp alternative
Chatway equips your team with live chat support tools for meaningful interactions with your website visitors and customers.
Free Forever Plan
Access essential live chat features at no cost forever
User Verification
Recognize returning logged-in users and verify their identity for better security and privacy.
Platform Integration
Connect to Facebook, Shopify, Wix etc
Live Visitors
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Survey
Gather feedback on support experiences with customized surveys to enhance customer service.
Social Chat Buttons
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Live Translation
Automatically translate messages to the preferred language for smooth and effortless communication.
Frequently Asked Questions
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Multiple Agent Support
Invite multiple team members as agents and assign conversations.
Unlimited Conversation History
Revisit old live chat conversations to better engage customers.
Analytics
Gain insights into your support operations and agent activities during a specified timeframe
Easy Chat Assignment
Assign conversations to your support agents without hassle.
Tags & Custom Data
Organize conversations with tags and use custom data to deliver more personalized interactions.
iOS and Android Mobile Applications
Live chat with customers on the move with mobile apps for iOS and Android devices
The Smartsupp Alternative to Offer Prompt & Timely Responses
Chatway equips your support team with all the tools to engage with website visitors and customers on live chat without any hassle.
This Smartsupp alternative can be used to proactively engage with potential customers, answer their questions, and guide them through the purchasing process, leading to increased sales and conversions for your business.
With this Smartsupp alternative, you can also handle multiple chats simultaneously, improving the productivity and efficiency of your support team.
Chatway: A Comprehensive Smartsupp Alternative
Curious about what sets Chatway apart from Smartsupp? Discover the advantages that make Chatway a better, more effective Smartsupp alternative for your needs.
Social Chat Buttons
Chatway, a Smartsupp alternative, goes above and beyond by allowing you to add social chat buttons directly to your live chat widget. This means visitors can instantly connect with your team through popular platforms like WhatsApp, Messenger, Instagram, and more. Smartsupp, on the other hand, lacks this functionality, limiting your reach and flexibility when it comes to multi-channel communication.
Extended Conversation History
Conversation history is important for understanding customer needs, improving support quality, and training your team. While Smartsupp only stores chat history for 14 days on its free plan, Chatway gives you 30 days of access, even without a paid subscription. This extended window allows you to revisit important conversations, and ensure nothing slips through the cracks, without the pressure of upgrading right away.
Unlimited Live Chat Conversations
Smartsupp’s free plan limits you to just 50 conversations per month and restricts usage to a single website, which can quickly become a barrier as your business grows. Chatway removes those limits-offering unlimited conversations and the freedom to install Chatway on as many websites as you like, even on the free plan. It’s perfect for businesses looking for a scalable, hassle-free live chat solution from day one.
Capitalize on Chatway's Robust Features
Make the most of the sophisticated features that set Chatway apart and apply them to enhance your customer support capabilities, amplify satisfaction, and fuel the growth of your business.
Multi-Channel Support
With Chatway, a Smartsupp alternative, you can effortlessly engage in messages from multiple platforms (Website, Shopify, Wix, Facebook, and more) directly via your dashboard.
Team Collaboration
Setting up Chatway is as easy as ABC. You can add team members as agents and assign conversations without needing the assistance of a tech expert.
Mobile Apps
As a Smartsupp alternative, Chatway offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, even on the go.
Stories of Success
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand.
Our Users Say It Best
Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.
Moshe F. Saraf
Founder, Pareto Solutions
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Mary Racine
Founder, Orion’s Corner
We’re extremely satisfied with the live chat solution we use across all our websites. Real-time translation helps us support customers across five countries, and the new AI chatbot answers many inquiries quickly. This saves our customer service team time for more complex cases and has greatly improved the overall customer experience.
Henrik Bennarp
CEO, Halle System
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Laslo Dosa
Founder, Avvo
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Barak Liberman
Founder, Bridge Online Academy
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Asbjørn Kofoed-Nielsen
Founder, WDT Tool
Frequently asked questions
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Smartsupp alternative that can be used for free. Please check the comparison table above for more information.