Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Categorize and label conversations using specific criteria for personalized support
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Create a library of common answers and use them to reply in seconds
Chatway
vs
Provide instant customer support with Chatway live chat, a Salesforce Chat alternative
NO CREDIT CARD REQUIRED
Chatway, a Salesforce Chat alternative, provides a unified communication experience for your customers no matter what channel they're reaching out from.
Launch a live chat widget on your website at no cost
Assign queries and questions from multiple channels to your live agents in a single click
Match the chat widget's appearance to your brand's look and feel
Solve issues and stay connected while on the move with our mobile apps
Get more information about a user before the chat begins
Keep up with new and incoming messages using push, email and web notifications
Enrich the chat experience with multimedia files
With Chatway, a Salesforce Chat alternative, you can offer real-time support, allowing your customers to receive immediate answers to their queries. This, in turn, leads to higher satisfaction rates and fosters loyalty to your business. When customers feel heard and attended to in real-time, they are more likely to remain loyal to your brand. This positive interaction becomes a key driver for repeat business and referrals.
Curious about why Chatway stands out as a superior option compared to Salesforce Chat? Let's explore the factors that make Chatway a good alternative for you.
Chatway, a Salesforce Chat alternative provides users with a Free Plan, enabling them to deploy a live chat widget on their website without incurring any charges. In contrast, Salesforce Chat does not offer a free plan, but they do provide a 30-day free trial.
Using Chatway, a Salesforce Chat alternative, simplifies the process of assigning queries and questions from various channels to your live agents with just a single click. While Salesforce Chat lacks a free plan, it's worth noting that this valuable feature is also not included in their starter plan.
Discover more of Chatway's perks designed to improve your customer support operations.
With Chatway, a Salesforce Chat alternative, customer conversations across multiple channels like Facebook Messenger, Wix, and Shopify are consolidated into a unified inbox. This streamlines your support operations and facilitates improved teamwork for your team.
As a Salesforce Chat alternative, Chatway empowers your agents with tools such as file sharing and visitor insights to engage in personalized conversations, enhance customer satisfaction, and deliver exceptional experiences through live chat.
Chatway enables you to offer answers, share insights, and provide your customers with the help they need, precisely when they need it, without straining your budget.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Salesforce Chat alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
