Free Rocket.chat Alternative
Offer instant live chat assistance on your website with Chatway, a Rocket.chat alternative
Chatway Rocket.chat 
No Credit Card Required
Why Chatway is the best Rocket.chat alternative
Chatway brings your conversations from multiple channels so you can provide the instant help that your website visitors need. This is why Chatway is a great Rocket.chat alternative
Free Forever Plan
Access essential live chat features at no cost
User Verification
Identify logged-in users and show past chats in the widget for personalized, seamless support.
Advanced Customization
Fully tailor your chat widget’s design, behavior, and triggers to match your brand.
Multiple Agents
Invite your entire support team on your live chat platform to support customers.
Live Visitors
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Post-chat Survey
Gather feedback on support experiences to enhance customer service.
Social Chat Buttons
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Live Translation
Automatically translate messages to the preferred language for smooth and effortless communication.
Frequently Asked Questions
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Unlimited Conversations
Engage in unlimited live chat conversations with customers and website visitors.
Private Notes
Write private notes that aren’t visible to customers for yourself or teammates.
Pre-chat Form
Collect information from visitors through a form before a chat is initiated
App Integrations
Connect all your work tools(Wix, WordPress, Facebook, Shopify, etc) to your live chat app
File Sharing
Share files with customers within chat for better support.
Tags & Custom Data
Organize conversations with tags and use custom data to deliver more personalized interactions.
Get Instant Support With This Rocket.chat Alternative
Enhance your website experience with real-time support. Foster meaningful connections and cultivating lasting customer loyalty. Chatway, a Rocket.chat alternative bridges the gap between your business and your audience, delivering tangible benefits for both sides.This ease of communication builds trust, increases satisfaction, and ultimately improves the customer journey.
Chatway: A Better Rocket.Chat Alternative
Curious to know what makes Chatway a great Rocket.chat alternative? Check out the distinctive features below.
Live Visitors
Chatway shows you a real-time list of visitors on your site, along with details like location, device, and the pages they’re viewing. You can start a conversation proactively, offer help before they ask, or tailor your approach based on their behavior. While Rocket.chat offers limited live tracking, Chatway gives you deeper visibility and control, so you never miss a chance to connect.
Post-chat surveys
With Chatway’s post-chat surveys, you can ask visitors for feedback after a conversation ends. Choose from up to four customizable survey options. It’s a simple, effective way to show customers their voice matters, and to continuously improve your service. This effective way to receive immediate feedback is valuable and Rocket.chat does not offer it.
Social Chat Buttons
This feature lets you meet your customers where they are. With Social Chat Buttons, you can easily add WhatsApp, Facebook Messenger, Instagram, and more to your live chat widget. Going as far as reaching out to your visitors through the channels they trust and use every day shows how intentional you are about making the conversation convenient for them. This confirms that Chatway is a suitable Rocket.chat alternative.
Feature-Rich Live Chat App
See firsthand why Chatway's features make a compelling case for a wholesome and unified live chat app.
Multi-channel support
Whether your customers reach out via your website, Shopify store, email, or social platforms like Facebook, Chatway ensures a unified support experience across all channels. As a versatile Rocket.chat alternative, Chatway helps you deliver excellent service to them with the convenience of live chat.
Team collaboration
Chatway’s intuitive setup allows you to onboard team members, assign roles, and distribute conversations efficiently without needing technical support. Whether you're managing a small team or scaling your support operation, it keeps everyone aligned and responsive in real time.
Mobile Apps
Stay connected with your customers using Chatway’s functional iOS and Android apps. As a flexible Rocket.Chat alternative, it empowers your team to respond promptly, manage chats, and resolve issues on the go.
Stories of Success
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand.
Our Users Say It Best
Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.
Moshe F. Saraf
Founder, Pareto Solutions
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Mary Racine
Founder, Orion’s Corner
We’re extremely satisfied with the live chat solution we use across all our websites. Real-time translation helps us support customers across five countries, and the new AI chatbot answers many inquiries quickly. This saves our customer service team time for more complex cases and has greatly improved the overall customer experience.
Henrik Bennarp
CEO, Halle System
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Laslo Dosa
Founder, Avvo
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Barak Liberman
Founder, Bridge Online Academy
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Asbjørn Kofoed-Nielsen
Founder, WDT Tool
Frequently asked questions
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Rocket.chat alternative that can be used for free. Please check the comparison table above for more information.