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chatway logo Chatway vs chatway logo

Offer instant live chat assistance on your website with Chatway, a alternative

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Why opt for Chatway instead of

Chatway brings your conversations from multiple channels so you can provide the instant help that your website visitors need. This is why Chatway is a great alternative

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Integrate your favorite tools (Facebook Messenger, CMS, CRS, etc) with live chat

Multiple Agent Seats

Invite many agents to join and manage conversations on your widget

Widget Customization

Match your live chat widget with your brand's aesthetics

File- Sharing

Use rich-media files to provide context or clarity during conversations


Get notified of new chats and messages (email, website, push notifications)

Chat Transfer

Route chats between your teammates for better response times

Multi-Channel Support

Provide live chat assistance on platforms like Wix, Shopify, etc.

Get Instant Support With This Alternative

Enhance your website experience with real-time support. Foster meaningful connections and cultivating lasting customer loyalty. Chatway, a alternative bridges the gap between your business and your audience, delivering tangible benefits for both sides.This ease of communication builds trust, increases satisfaction, and ultimately improves the customer journey.


Chatway: A Better Rocket.Chat Alternative

Curious to know what makes Chatway a great alternative? Check out the distinctive features below.

Unlimited Agent Seats

Unlike, which caps agent seats in its pro plans, this alternative offers unlimited agent seats. This empowers you to scale your customer service team as needed, leading to shorter wait times, faster resolutions, and more personalized assistance for your customers. This can significantly improve customer satisfaction without requiring additional costs.

Multi-Platform Integration

This alternative simplifies your customer communication by streamlining all your conversations into one central inbox. Whether they contact you through your e-commerce store, website, email, or Facebook Messenger, you can manage everything from a single platform. Unlike, which doesn't include Facebook Messenger, this solution gives you complete freedom to connect all your channels, regardless of what your needs are.

Feature-Rich Live Chat App

See firsthand why Chatway's features make a compelling case for a wholesome and unified live chat app.

multi channel

Single Unified Dashboard

Use this alternative to bring customer interactions from multiple channels like Shopify, Wix, and Facebook under a single dashboard.

Easy & Quick Set Up

Set up, add or remove features from your live chat widget in a couple of minutes, even if you have no technical experience.

easy integration

Resolve Issues Promptly

Respond to queries before they scale into bigger issues, address concerns, offer special deals and connect on a deeper level with this alternative.

Stories of success

Our Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo 5 star rating 100+ Reviews
platform logo 5 star rating 70+ Reviews
platform logo 5 star rating 30+ Reviews
platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a alternative?

Yes, Chatway is a great alternative that can be used for free. Please check the comparison table above for more information.