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chatway logo Chatway vs
Respond.io chatway logo

Offer instant assistance to your website visitors and convert them to customers with Chatway, a Respond.io alternative

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Why choose Chatway over Respond.io?

Chatway live chat, an alternative to Respond.io, allows you to provide a convenient and accessible communication channel for customers seeking support on your website.

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Free Plan

Get started with a live chat widget on your website for free

Multi-Platform Integration

Bring all your conversations from WordPress, Shopify, Wix, etc in one dashboard

Multiple User Seats

Add as many users as needed without incurring any additional charges based on the number of users.

Shared Inbox

Access and view messages from a shared centralized location.

Chat Routing

Assign or reassign chat to the agent best equipped to handle the specific request.

File Sharing

Exchange digital files, such as documents, images, videos within chat.

Mobile Applications

Enable your team to support customers on the go with a live chat mobile app on iOS and Android devices.

Use This Respond.io Alternative to Provide Quick Responses

Provide your customers with quick responses in real-time using Chatway, a Respond.io alternative. This live chat tool allows them to easily connect with your support team and get answers to their queries without delays.

Chatway is not just a live chat tool but also an accelerator for improved customer service. You can deliver prompt replies when needed, offer personalized assistance through different stages of the buyer's journey, and connect with your customers in a way that fosters loyalty and satisfaction.

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Chatway: A Better Respond.io Alternative

Wondering if Chatway is a better alternative to Respond.io? Explore the significant differences that can have a major impact on your customer support.

Free Live Chat App

With this Respond.io alternative, you're assured of offering real-time assistance without spending an extra dime. Chatway provides a 100% free live chat, eliminating additional financial barriers and making communication accessible to everyone. In contrast, Respond.io doesn't offer any free plan for its live chat features.

Unlimited Agent Seats

A great aspect of this Respond.io alternative is that you can access unlimited agent seats to improve your customer service delivery. This translates to shorter wait times, faster resolutions, and more personalized assistance that can significantly improve the customer experience. In contrast, Respond.io doesn't offer unlimited seats in its pro plans, and users who desire it will have to opt for a custom plan.

Explore Chatway's Unique Features

Tired of Respond.io? Experience the Chatway difference and discover standout features that elevate your customer interactions.

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Unified Inbox for Multiple Channels

View and respond to messages from various sources, such as Shopify, Wix, and WordPress, in a centralized dashboard without needing to switch between multiple applications or platforms.

Intuitive Setup

Setting up this Respond.io alternative is simple and quick, making it easy for you to add live chat to your workflow without any hassle.

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Platform Integration

Reduce the need to switch between platforms with this Respond.io alternative. Enjoy a seamless integration with other tools your business uses, such as Shopify, Wix, WordPress, and Facebook Messenger.

Stories of success

Our Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo 5 star rating 100+ Reviews
platform logo 5 star rating 70+ Reviews
platform logo 5 star rating 30+ Reviews
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platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social
Mary

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Respond.io alternative?

Yes, Chatway is a great Respond.io alternative that can be used for free. Please check the comparison table above for more information.