Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Delight customers with instant live chat support using Chatway, a Pushdaddy alternative that boosts satisfaction and loyalty
NO CREDIT CARD REQUIRED
As a Pushdaddy alternative, Chatway makes it easy for your support team to collaborate. Share notes, assign tasks, and work together to get customers the answers they need.
Access live chat features at no cost.
Seamlessly transfer chats between agents to reduce customer wait times.
Collect your visitor's details, such as their email address, name, and phone number, before the chat session commences.
Share files, such as images or documents, with customers for better support.
Collaborate with team members through private notes within the chat interface, enabling the exchange of insights and information about the customer's issue discreetly.
Invite multiple agents to provide support to customers and visitors.
Offer support to customers on-the-go with mobile apps(iOS and Android)
Chatway, a Pushdaddy alternative, can simplify your life. It's an all-in-one live chat solution that brings all the tools your support team needs into a single platform. No more switching between different apps to answer customer questions.
Chatway lets you quickly respond to customer messages across various platforms, including Facebook, Shopify, email, and more. Share files easily, gather essential details like email addresses, and even view visitor details like location and browsing history. Plus, with advanced analytics, you can track your support team's performance to identify areas for improvement.
Curious about how Chatway exceeds Pushdaddy? Explore the reasons below that position Chatway as an excellent alternative to Pushdaddy.
Chatway is a great fit if you're looking for a standalone live chat tool that's easy for your team to use and manage. This means you can offer live chat support to your customers without being restricted to a specific ecommerce platform or website. On the other hand, Pushdaddy's free live chat option works well if you already have a Shopify store, but it can't be used as a separate tool.
With this Pushdaddy alternative, your agents can easily access past conversations. This conversation history helps them learn the ropes quickly, so they can jump right in and give fantastic customer support. This not only saves your customers time from repeating themselves, but it also frees up your experienced agents to focus on more complex issues. Pushdaddy on the other hand doesn't offer this access.
Unlike Pushdaddy, Chatway offers dedicated mobile apps for agents. This lets you effortlessly switch between your desktop and mobile device to provide uninterrupted support on the go. Pushdaddy, on the other hand, is limited to desktop for managing chats.
Explore the extra features and functionalities of Chatway that position it as the best live chat solution for your business.
With Chatway, a Pushdaddy alternative you can effortlessly engage in messages from multiple platforms (Website, Shopify, Wix, Facebook, and more) directly via your dashboard.
Chatway's intuitive interface allows even the most tech-averse users to easily configure and customize it to their taste.
Reduce the need to switch between platforms with this Pushdaddy alternative. Enjoy a seamless integration with other tools your business uses, such as Shopify, Wix, WordPress, and Facebook Messenger.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Pushdaddy alternative. Please refer to the comparison table above for further details.