Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Categorize and label conversations using specific criteria for personalized support
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Chatway vs 
Convert website visitors into customers with Chatway live chat, a Pure Chat alternative
NO CREDIT CARD REQUIRED
Chatway is a user-friendly live chat app that empowers your support team to engage in meaningful and helpful interactions with website visitors and customers. This is why you should consider Chatway as an alternative to Pure Chat.
Offer real-time customer support without incurring additional expenses
Engage in limitless live chat conversations with your website visitors.
Invite multiple support team members to respond to live chat inquiries.
Monitor your support activities within a selected time frame.
Use private notes to write notes, either for your own reference or to share with your team members.
Answer customer inquiries on your mobile device while on the move (available on iOS & Android devices)
Set up a form to request email addresses of website visitors prior to the start of the chat.
Chatway, a Pure Chat alternative empowers you to engage in real-time conversations, offer assistance, and establish lasting connections with website visitors and customers.
This powerful tool allows you to connect with each customer on an individual level, offering personalized support and building rapport. With this Pure Chat alternative you can deliver a responsive and efficient experience that fosters positive brand perception and loyalty.
The ability to handle multiple chats simultaneously and collaborate seamlessly with other agents ensures that you can resolve any inquiry, no matter how complex.
Want to know what makes Chatway such a great Pure Chat alternative? Let's discuss the features that make it shine.
This Pure Chat alternative is available for absolutely free. With a 100% free live chat app, your customers are empowered with direct, convenient, and real-time access to support. This translates to quicker resolution of their queries, concerns, and issues, leading to a more positive and efficient customer experience. Conversely, its counterpart doesn't offer a free plan for its users.
While Pure Chat limits its agent seats to 4 & 10 in its paid plans, Chatway provides unlimited agent seats. By having multiple agents available, you can ensure that customers receive prompt assistance, reducing wait times and improving overall satisfaction. This also allows for greater flexibility in assigning chats to agents based on their expertise, ensuring customers receive the most relevant and accurate support possible using this Pure Chat alternative.
Live chat apps are great for communication and collaboration, but sometimes your agents need a private space to jot down information or organize their thoughts. This is where Chatway's private notes feature shines. With this Pure Chat alternative, you can capture fleeting ideas, compile talking points for upcoming conversations, or simply store information about the customer without them seeing. On the other hand, Pure Chat doesn't provide this feature.
Utilize Chatway to streamline your customer support processes, provide real time support and boost customer satisfaction.
Manage and view messages from various platforms, including your website, Shopify, Wix, Facebook, etc, with this Pure Chat alternative.
With this Pure Chat alternative's quick and straightforward setup, you can assist customers immediately, without the burden of technical complexities.
Chatway assists in streamlining your workflow through its effortless integration with various platforms, including Shopify, Wix, and Facebook Messenger, among others.
Our Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
100+ Reviews 
90+ Reviews 
50+ Reviews 
10+ Reviews 
10+ Reviews 
10+ Reviews 
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Pure Chat alternative that can be used for free. Please check the comparison table above for more information.
All the Chatway features are currently free. We'll introduce
paid plans in the future with a free forever plan
NO CREDIT CARD REQUIRED
