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chatway logo Chatway vs
Provide Support chatway logo

Ensure ongoing support and instant live chat help with Chatway, a Provide Support alternative

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Why opt for Chatway instead of Provide Support?

Chatway, a Provide Support alternative, facilitates real-time engagement with visitors, enabling immediate resolution of their questions, and fostering positive customer experiences

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Free Plan

Get started with live chat at no cost

Unlimited Agents

Add multiple team members to manage live chat interactions


Connect all your work tools(Wix, WordPress, Facebook, Shopify, etc) to your live chat app

Multiple Website

Add a live chat widget to one or more websites

Chat Transfer

Route chats between your teammates for better response times

Pre-Chat Form

Collect essential information from users before the chat begins

Mobile Apps

Solve issues and stay connected while on the move with our mobile apps

The Provide Support Alternative For Increasing Satisfaction

Chatway is a user-friendly live chat solution that ensures a seamless experience for both support agents and customers.

One standout feature of this Provide Support alternative is its multi platform integration. You can respond to messages from your customers across various channels, such as your website, Shopify, email, Facebook Messenger, Duda, and more, all from your Chatway dashboard.

This flexibility ensures that no messages slip through the cracks, making support more manageable for your agents. Choosing Chatway ultimately helps you provide the best support to your customers, leading to an increase in customer satisfaction.


Chaway: The Top Provide Support Alternative

Want to know the advantages that set Chatway apart from Provide Support? Let's explore the reasons that position Chatway as the top alternative to Provide Support.

Free Plan Access

Chatway stands out as a Provide Support alternative by offering users the opportunity to install and initiate live chat without incurring any costs. The free plan includes essential features such as pre-chat forms, private notes, integrations, tagging, and more, providing users with a comprehensive and no-cost live chat experience. In contrast, Provide Support only provides users with a limited free trial lasting for 10 days, making Chatway a more accessible and feature-rich option for users looking to explore and utilize live chat functionality without immediate financial commitment.

Support Agent Seats

With Chatway, a Provide Support alternative you have the flexibility to add multiple team members to efficiently handle live chat interactions. In contrast, Provide Support imposes limitations on the number of agents that can be onboarded under its paid plans, capping at 100 agents, and this comes at a higher cost. Chatway empowers you with a more cost-effective solution, ensuring scalability and enhanced collaboration by accommodating a broader team to manage your live chat support effectively.

Unlock the Potential of Chatway's Robust Features

Discover the impactful features that position Chatway as the best live chat solution to elevate your support operations, boost customer satisfaction, and propel the growth of your business

multi channel

Streamlined Support Through a Unified Inbox

Chatway's centralized inbox seamlessly consolidates incoming inquiries from various sources, including your website, Shopify, Wix, Facebook, and more. This Provide Support alternative makes it effortless to manage customer interactions from a single, convenient location.

Easy Setup

Chatway's intuitive design ensures that even the most novice users can set it up and customize it to their liking.

easy integration

Streamline Support with Seamless Integrations

Unleash the power of integration by connecting Chatway, a Provide Support alternative with leading platforms like Shopify, Wix, WordPress, and Facebook Messenger.

Stories of success

Our Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo 5 star rating 100+ Reviews
platform logo 5 star rating 70+ Reviews
platform logo 5 star rating 30+ Reviews
platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Provide Support alternative?

Yes, Chatway is a great Provide Support alternative that can be used for free. Please check the comparison table above for more information.