Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway helps eCommerce recover carts, answer questions, and boost sales.
Use Chatway for SaaS to convert trial users into customers with support.
Chatway helps support teams resolve issues quickly and improve satisfaction.
Finance teams use Chatway for secure client questions.
Learn why Chatway is the best live chat tool for student support.
Chatway enhances booking by guiding travelers and answering questions.
Real estate teams use Chatway to respond to inquiries and close deals.
Chatway connects you with clients quickly and offers personalized service.
Chatway helps engage candidates and streamline hiring.
Engage supporters, answer questions, and build relationships.
Improve customer happiness with quick live chat replies using Chatway, a great ProProfs Chat alternative.
Chatway ProProfs Live Chat 
No Credit Card Required
Chatway allows you to increase customer satisfaction by providing real-time assistance to customers, promptly resolving their issues and concerns. This is why you should consider Chatway as an alternative to ProProfs Live Chat
Access essential live chat features at no cost forever
Identify logged-in users and show past chats in the widget for personalized, seamless support
Add multiple support team members and assign various roles to each of them.
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Gather feedback on support experiences to enhance customer service.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Automatically translate messages to the preferred language for smooth and effortless communication.
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Share images and documents in your chat.
Customize the chat widget to align with your brand's style and appearance.
Leave notes, reminders, and comments for yourself or team members in a private chat.
Provide support to customers on your mobile devices(iOS & Android).
Organize conversations with tags and use custom data to deliver more personalized interactions.
Collect customer information before the chat is initiated.
Chatway is designed to help you deliver swift responses, so you can delight your customers and boost customer satisfaction. It isn't just a ProProfs Live Chat alternative, it is an intuitive live chat app that can connect you with your customers instantly, providing them with the personalized attention they deserve. You can answer their questions in real-time, resolving their issues before they escalate and grow into bigger problems. You can even proactively offer assistance, anticipating their needs and providing support before they even ask.
Want to know why Chatway makes a worthy ProProfs live chat alternative? Let's discuss the major point below.
With Chatway, if you're using a custom-built platform, you can identify logged-in users and display their data directly within the chat interface. This helps support agents know exactly who they’re speaking with, enabling faster and more personalized assistance. Visitors can also view their past conversations in the chat widget, so they never have to repeat themselves, creating a smoother and more efficient support experience.
Unlike ProProfs live chat, Chatway lets you add social buttons to your live chat widget, allowing visitors to easily connect with you through popular channels like WhatsApp, Messenger, Instagram, and more.
Chatway, a ProProfs live chat alternative, allows you to leave private notes within chat conversations, either for yourself or your team. This internal feature helps maintain context, improves collaboration, and ensures smoother handovers. Unlike ProProfs, Chatway includes this essential tool for smarter, more coordinated support.
Take a look at the broad capabilities of Chatway that empower your support team to provide excellent assistance
Effortlessly handle customer messages from various platforms, such as your website, Shopify, Wix, and Facebook conveniently with this ProProfs live chat alternative.
Setting up Chatway is as easy as ABC. You can add team members as agents and assign conversations without needing the assistance of a tech expert.
As a ProProfs live chat alternative Chatway offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, even on the go.
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Smooth and easy. Simple interface and a good way to engage with potential customers.
Founder, Coach Social
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great ProProfs Live Chat alternative that can be used for free. Please check the comparison table above for more information.
