Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway
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Improve customer happiness with quick live chat replies using Chatway, a great ProProfs Chat alternative.
NO CREDIT CARD REQUIRED
Chatway allows you to increase customer satisfaction by providing real-time assistance to customers, promptly resolving their issues and concerns. This is why you should consider Chatway as an alternative to ProProfs Live Chat
Have live chat interactions with customers for free.
Add multiple support team members and assign various roles to each of them.
Share images and documents in your chat.
Customize the chat widget to align with your brand's style and appearance.
Leave notes, reminders, and comments for yourself or team members in a private chat.
Provide support to customers on your mobile devices(iOS & Android).
Collect customer information before the chat is initiated.
Chatway is designed to help you deliver swift responses, so you can delight your customers and boost customer satisfaction. It isn't just a ProProfs Live Chat alternative, it is an intuitive live chat app that can connect you with your customers instantly, providing them with the personalized attention they deserve. You can answer their questions in real-time, resolving their issues before they escalate and grow into bigger problems. You can even proactively offer assistance, anticipating their needs and providing support before they even ask.
Want to know why Chatway makes a worthy ProProfs live chat alternative? Let's discuss the major point below.
This ProProfs live chat alternative offers access to unlimited agent seats for free as opposed to its counterpart that offers a single seat on its free plan and additional costs for multiple agent seats on its paid plan. Having multiple agent seats on your live chat app enables you to handle increased chat volume effectively, ensuring shorter wait times for customers and improved customer satisfaction. This responsiveness translates to a more positive brand image and potentially higher conversion rates.
Take a look at the broad capabilities of Chatway that empower your support team to provide excellent assistance
Effortlessly handle customer messages from various platforms, such as your website, Shopify, Wix, and Facebook conveniently with this ProProfs live chat alternative.
Chatway offers a simplified setup and configuration, reducing your dependence on technical support.
Integrates your favorite tools and platforms, such as Shopify, Wix, and Facebook Messenger with this ProProfs live chat alternative.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great ProProfs Live Chat alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
