Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway
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Boost customer loyalty through quick resolution of issues on live chat with Chatway, a NestDesk alternative
NO CREDIT CARD REQUIRED
Using Chatway, you can provide real-time website support through live chat, delivering customers the instant assistance they require. This is why you should consider Chatway as a NestDesk alternative:
Leverage a team of multiple agents to respond to live chat inquiries.
Get notified of every conversation (push, email & mobile notifications)
Launch a live chat widget on your website or e-commerce platforms such as Wix and Shopify.
Consolidate live chat tickets from various channels (Messenger, Shopify, Wix) into one unified dashboard.
Use private notes to discuss complex issues, share insights, or seek assistance from supervisors.
Maintain seamless interactions on-the-go with our mobile app (iOS & Android devices).
Gather essential information from customers before the chat begins
Offer quick and helpful responses to questions and concerns from customers and website visitors with Chatway, a NestDesk alternative. This chat app equips you with essential features and capabilities that will enhance your support efforts, ultimately aiding in converting visitors to paying customers and turning customers into loyal patrons.
Both chat platforms offer remarkable features to their users; however, upon closer examination, Chatway emerges as a standout choice over NestDesk. Let's explore the features that make Chatway a genuinely better NestDesk alternative.
A live chat app is only as effective as the support agents behind it. While both platforms offer free plans, NestDesk restricts users to a single agent in the free plan. In contrast, Chatway provides multiple agent seats even in its free plan. This NestDesk alternative ensures that large teams can seamlessly offer support without the worry of restrictions or the risk of being kicked out due to unavailable seats.
Notifications play a vital role in ensuring that no messages slip through the cracks. NestDesk, on its free plan, offers only browser notifications. In contrast, Chatway goes above and beyond by providing a comprehensive notification system. Opting for this NestDesk alternative ensures you receive push notifications, emails, and mobile notifications for every interaction.
Foster a positive brand image and stronger relationships with Chatway's live chat features that provide access to real-time communication on your website
Broaden your audience by enabling real-time interactions with potential customers on platforms including Shopify, Wix, WordPress, and more with Chatway, a NestDesk alternative.
Chatway streamlines customer communication by centralizing all interactions, empowering support agents to provide rapid and uniform responses.
With Chatway, a NestDesk alternative, you can efficiently handle numerous concurrent chats to optimize resource allocation and minimize the total cost of customer support.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great NestDesk alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
