Quickly respond to customer and visitor inquiries via live chat
See who's browsing your website live and instantly start conversations
Create custom rules to engage visitors, qualify leads, and simplify tasks.
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway helps eCommerce recover carts, answer questions, and boost sales.
Use Chatway for SaaS to convert trial users into customers with support.
Chatway helps support teams resolve issues quickly and improve satisfaction.
Finance teams use Chatway for secure client questions.
Learn why Chatway is the best live chat tool for student support.
Chatway enhances booking by guiding travelers and answering questions.
Real estate teams use Chatway to respond to inquiries and close deals.
Chatway connects you with clients quickly and offers personalized service.
Chatway helps engage candidates and streamline hiring.
Engage supporters, answer questions, and build relationships.
Offer instant live chat assistance on your website with Chatway, a My Live Chat alternative
Chatway My Live Chat 
No Credit Card Required
Chatway brings your conversations from multiple channels so you can provide the instant help that your website visitors need. This is why Chatway is a great My Live Chat alternative:
Access essential live chat features at no cost
Identify logged-in users and show past chats in the widget for personalized, seamless support.
Fully tailor your chat widget’s design, behavior, and triggers to match your brand.
Invite your entire support team on your live chat platform to support customers.
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Gather feedback on support experiences to enhance customer service.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Automatically translate messages to the preferred language for smooth and effortless communication.
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Engage in unlimited live chat conversations with customers and website visitors.
Write private notes that aren’t visible to customers for yourself or teammates.
Bring together live chat conversations from different channels into a single dashboard
Build a customizable library of pre-written replies to frequently asked questions, to ensure quick, consistent responses.
Connect all your work tools(Wix, WordPress, Facebook, Shopify, etc) to your live chat app
Organize conversations with tags and use custom data to deliver more personalized interactions.
Talk to your website visitors, understand their needs and provide assistance that converts them into loyal customers and advocates for your business. Manage interactions with ease and eliminate the need to switch between platforms with this My Live Chat alternative.
Learn what makes Chatway truly stand out in comparison to My Live Chat. See the unique differences for yourself.
Using Chatway as an alternative to MyLiveChat puts your business ahead of the curve. With Chatway's Social Chat Buttons, you can easily integrate WhatsApp, Facebook Messenger, Instagram, and more into your live chat widget and turn conversations into conversions. This means your visitors can reach out through the channels they trust most, boosting engagement and building confidence in your brand.
Chatway, a MyLiveChat alternative, comes with an FAQ feature that displays helpful answers directly within your chat widget. This empowers customers to quickly find the information they need without waiting for a response. It’s like having a smart, always-available assistant that resolves common questions and keeps your support team focused on more complex issues.
With Chatway, you can add private notes within conversations, making it easy to share context, updates, or reminders with your team. This feature promotes collaboration behind the scenes, helping your support stay aligned. In contrast, MyLiveChat does not offer this feature, giving Chatway a clear advantage for internal teamwork.
Looking for that sweet spot that makes the difference for your live chat needs? Check through these features and make the decision for yourself.
No matter where your customers are (Website, Shopify, Email, Facebook, etc.), Chatway, a versatile My Live Chat alternative, helps you deliver excellent service to them with the convenience of live chat.
With its simple setup, Chatway enables you to perform tasks like adding team members as agents and assigning conversations without requiring technical assistance.
Chatway, an alternative to My Live Chat, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, anywhere.
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Smooth and easy. Simple interface and a good way to engage with potential customers.
Founder, Coach Social
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great My Live Chat alternative that can be used for free. Please check the comparison table above for more information.
