Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway
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Offer instant live chat assistance on your website with Chatway, a My Live Chat alternative
NO CREDIT CARD REQUIRED
Chatway brings your conversations from multiple channels so you can provide the instant help that your website visitors need. This is why Chatway is a great My Live Chat alternative:
Add as many agents as you wish to your live chat conversations
Provide live chat assistance on platforms like Wix, Shopify, etc.
Invite fellow agents to join the conversation or leave notes for yourself
Match your live chat widget with your brand's colors and fonts
Use rich-media files to provide context or clarity during conversations
Get notified of new chats and messages (email, website, push notifications)
Route chats between your teammates for better response times
Talk to your website visitors, understand their needs and provide assistance that converts them into loyal customers and advocates for your business. Manage interactions with ease and eliminate the need to switch between platforms with this My Live Chat alternative.
Learn what makes Chatway truly stand out in comparison to My Live Chat. See the unique differences for yourself.
Unlike My Live Chat's free and starter plans, which limit the number of customer service agents you can have, this My Live Chat alternative offers unlimited agent seats. This means you can grow your customer service team as your business expands without worrying about hitting a cap. With more agents available, you can expect shorter wait times, faster resolutions, and more personalized attention for your customers. This can significantly improve customer satisfaction without the hidden costs of upgrading to a higher-tier plan.
This My Live Chat alternative streamlines your customer communication by uniting all conversations in one central inbox. Manage interactions seamlessly from your e-commerce store, website, email, and Facebook Messenger, all within a single platform. Unlike My Live Chat, which lacks Facebook Messenger integration, this solution lets you connect all your preferred channels, regardless of your business needs.
Looking for that sweet spot that makes the difference for your live chat needs? Check through these features and make the decision for yourself.
See all conversations from a single dashboard with this My Live Chat alternative, even if they're happening on multiple channels like Shopify, Wix, and Facebook Messenger.
No technical experience is needed to get a live chat widget running on your website. Set up, customize and add live chat to your website in minutes.
Provide personalized assistance that goes beyond simple conversations. Route queries through specialized agents and provide value-driven customer support.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great My Live Chat alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
