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chatway logo Chatway vs
My Live Chat chatway logo

Offer instant live chat assistance on your website with Chatway, a My Live Chat alternative

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Why opt for Chatway instead of My Live Chat?

Chatway brings your conversations from multiple channels so you can provide the instant help that your website visitors need. This is why Chatway is a great My Live Chat alternative:

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Multiple Agents

Add as many agents as you wish to your live chat conversations

Multi-Channel Support

Provide live chat assistance on platforms like Wix, Shopify, etc.

Private Notes

Invite fellow agents to join the conversation or leave notes for yourself

Widget Customization

Match your live chat widget with your brand's colors and fonts

File- Sharing

Use rich-media files to provide context or clarity during conversations


Get notified of new chats and messages (email, website, push notifications)

Chat Transfer

Route chats between your teammates for better response times

Use This My Live Chat Alternative To Boost Website Sales

Talk to your website visitors, understand their needs and provide assistance that converts them into loyal customers and advocates for your business. Manage interactions with ease and eliminate the need to switch between platforms with this My Live Chat alternative.


Chatway: A Great My Live Chat Alternative

Learn what makes Chatway truly stand out in comparison to My Live Chat. See the unique differences for yourself.

Unlimited Agent Seats

Unlike My Live Chat's free and starter plans, which limit the number of customer service agents you can have, this My Live Chat alternative offers unlimited agent seats. This means you can grow your customer service team as your business expands without worrying about hitting a cap. With more agents available, you can expect shorter wait times, faster resolutions, and more personalized attention for your customers. This can significantly improve customer satisfaction without the hidden costs of upgrading to a higher-tier plan.

Multi-Platform Integration

This My Live Chat alternative streamlines your customer communication by uniting all conversations in one central inbox. Manage interactions seamlessly from your e-commerce store, website, email, and Facebook Messenger, all within a single platform. Unlike My Live Chat, which lacks Facebook Messenger integration, this solution lets you connect all your preferred channels, regardless of your business needs.

Enjoy Modern Live Chat Features

Looking for that sweet spot that makes the difference for your live chat needs? Check through these features and make the decision for yourself.

multi channel

Single Unified Dashboard

See all conversations from a single dashboard with this My Live Chat alternative, even if they're happening on multiple channels like Shopify, Wix, and Facebook Messenger.

Easy & Quick Set Up

No technical experience is needed to get a live chat widget running on your website. Set up, customize and add live chat to your website in minutes.

easy integration

Solve Customer Issues Quickly

Provide personalized assistance that goes beyond simple conversations. Route queries through specialized agents and provide value-driven customer support.

Stories of success

Our Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo 5 star rating 100+ Reviews
platform logo 5 star rating 70+ Reviews
platform logo 5 star rating 30+ Reviews
platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a My Live Chat alternative?

Yes, Chatway is a great My Live Chat alternative that can be used for free. Please check the comparison table above for more information.