Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Connect effortlessly, offer assistance, and build relationships with Chatway live chat, a LivePerson alternative
Chatway
LivePerson
NO CREDIT CARD REQUIRED
Chatway, a LivePerson alternative, offers an easy-to-use live chat app that improves your customer experience by letting you make connections that count.
Get started with all the benefits of live chat for free
Add as many agents as needed without worrying about additional costs
Bring all queries and questions from platforms like Facebook Messenger into one inbox
Match the chat widget's appearance to your brand's look and feel
Gather details upfront with pre-chat forms to quickly understand the customer's query or problem
Share guides, tutorials, or manuals directly within the chat to assist customers
Solve issues and stay connected while on the move with our mobile apps
Engage in chats that transcend limits, foster meaningful connections and spark sales-closing conversations. Chatway isn't just another LivePerson alternative, it is a driver of seamless communication for businesses that are looking to offer quick responses, improve customer satisfaction and grow business sales.
Want to know what sets Chatway apart as a worthy LivePerson alternative? Check out these features.
The great thing about this LivePerson alternative is that you have access to unlimited agent seats to manage your live chat interactions, unlike its counterpart. More agents allow for better distribution of workload, enabling agents to provide personalized attention to each customer, fostering stronger relationships.
Another great benefit that you'll get with this LivePerson alternative is that you can manage all your live chat conversations from one central platform, regardless of the origin (WordPress, Wix, Shopify, Facebook Messenger, etc). This saves time and improves efficiency for your customer service team. This feature is limited to paid plan users of LivePerson.
With this LivePerson alternative, you can improve context and provide clarity during conversations using the file-sharing feature. Sharing files allows agents to quickly and easily provide customers with relevant documents, such as product manuals, screenshots, or quotes. This can significantly reduce resolution time and improve customer satisfaction. The free plan users of LivePerson do not have access to this feature.
Free plans users of LivePerson cannot boast of having access to a pre-chat survey, unlike Chatway users. Pre-chat surveys can gather essential information from customers before they start a chat, allowing agents to quickly understand their needs and provide targeted assistance. This saves time and effort for both agents and customers.
Explore the amazing Chatway features that make it a trusted live chat tool for building long-lasting relationships and growing business sales.
Chatway, a LivePerson alternative connects to platforms like Facebook Messenger, giving you one place to manage all your conversations and provide your customers with the best support experience.
Empower your agents to take charge of conversations with Chatway, a LivePerson alternative. Use visitor insights to build personalized interactions and promote upsell opportunities.
Chatway live chat reduces expenses associated with traditional customer service, providing a cost-effective and modern solution for businesses.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great LivePerson alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
