Free LiveChat Alternative
Turn your website visitors into customers and boost sales with Chatway live chat, a LiveChat alternative
Chatway LiveChat 
No Credit Card Required
Why Chatway is the best LiveChat alternative
Chatway is a pocket friendly live chat app that allows you to interact with website visitors and customers in real-time. This is why you should consider Chatway as a LiveChat alternative.
Free Forever Plan
Access essential live chat features at no cost forever
User Verification
Identify logged-in users and show past chats in the widget for personalized, seamless support.
Multiple Agents
Invite your entire support team on your live chat platform to support customers.
Live Visitors
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Survey
Gather feedback on support experiences to enhance customer service.
Social Chat Buttons
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Live Translation
Automatically translate messages to the preferred language for smooth and effortless communication.
Frequently Asked Questions
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Support Dashboard
See your support and agents activities within a selected period.
Private Notes
Write private notes that aren’t visible to customers for yourself or teammates.
Visitor Information
See important details about your website visitors, such as their location, web pages visited, email address, and Facebook name.
Mobile Applications
Communicate with visitors on the go with mobile applications for iOS and Android devices
Tags & Custom Data
Organize conversations with tags and use custom data to deliver more personalized interactions.
The LiveChat Alternative For All Your Support Needs
Equip your support team with the tools to provide visitors and customers quick, delightful responses using Chatway.
Chatway isn't just another LiveChat alternative, it's a game-changer for businesses who want to offer excellent support options. This LiveChat alternative allows you to interact seamlessly with website visitors and customers, leading to nurtured leads, accelerated conversions, and increased business sales.
Think of Chatway as your personal guide for website visitors on their purchasing journey. Its intuitive interface allows you to handle conversations, impress customers, offer assistance and handle multiple chats simultaneously, ensuring that no question goes unanswered. This boosts efficiency, streamlines support operations, and ultimately leads to loyal and satisfied customers.
Chatway: Your Go-To LiveChat Alternative
While both live chat apps do well to provide features for improving customer support interactions, Chatway stands as a worthy LiveChat alternative in its own right.
Offer Live Chat Support Forever at Zero Cost
A significant advantage of this LiveChat alternative is that you can access some essential features 100% free forever. Unlike its counterpart, you can install a live chat button on your website and provide excellent customer support without spending a dime or increasing your support costs. It’s best for businesses with small teams. LiveChat does not offer a free plan.
Built-In Frequently Asked Questions (FAQs)
Unlike LiveChat, Chatway allows you to create and display FAQs in the chat widget, helping visitors quickly find answers on their own. It’s like offering your customers a self-help guide that’s always available, helping them get what they need instantly while freeing your team to focus on more complex queries. This can drastically reduce response times and improve satisfaction, especially during high-traffic periods.
Live Translation
With Chatway, a LiveChat alternative, you can automatically translate messages into your preferred language for smooth and effortless communication. For instance, if your visitor is French and sends messages in French, they’ll be automatically translated into your chosen chat language. When you reply, your response will also be translated back into the visitor’s language, making every conversation seamless, inclusive, and easy to follow.
Advanced Features for Real-Time Interactions
Use Chatway's unique features to improve your customer support capabilities. Enhance team collaboration, foster customer loyalty and grow your business with live chat
Multiple Platform Support
Deliver quick customer support across multiple platforms (Website, Shopify, Facebook, and more) easily with this LiveChat alternative.
Team Collaboration
Setting up Chatway is as easy as ABC. You can add team members as agents and assign conversations without needing the assistance of a tech expert.
Mobile Apps
As a LiveChat alternative, Chatway offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, even on the go.
Stories of Success
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand.
Our Users Say It Best
Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.
Moshe F. Saraf
Founder, Pareto Solutions
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Mary Racine
Founder, Orion’s Corner
We’re extremely satisfied with the live chat solution we use across all our websites. Real-time translation helps us support customers across five countries, and the new AI chatbot answers many inquiries quickly. This saves our customer service team time for more complex cases and has greatly improved the overall customer experience.
Henrik Bennarp
CEO, Halle System
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Laslo Dosa
Founder, Avvo
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Barak Liberman
Founder, Bridge Online Academy
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Asbjørn Kofoed-Nielsen
Founder, WDT Tool
Frequently asked questions
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great LiveChat alternative that can be used for free. Please check the comparison table above for more information.