Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway
vs
Turn your website visitors into customers and boost sales with Chatway live chat, a LiveChat alternative
NO CREDIT CARD REQUIRED
Chatway is a friendly live chat app that allows you to interact with website visitors and customers in real-time. This is why you should consider Chatway as a LiveChat alternative:
Engage in live chat interactions without spending a fortune.
Add multiple team members at no extra cost
Connect your live chat tool to Facebook Messenger, Email, Wix, Shopify etc.
See your support and agents activities within a selected period.
Share files with your website visitors for better customer support.
See important details about your website visitors, such as their location, web pages visited, email address, and Facebook name.
Communicate with visitors on the go with mobile applications for iOS and Android devices
Equip your support team with the tools to provide visitors and customers quick, delightful responses using Chatway.
Chatway isn't just another LiveChat alternative, it's a game-changer for businesses who want to offer excellent support options. This LiveChat alternative allows you to interact seamlessly with website visitors and customers, leading to nurtured leads, accelerated conversions, and increased business sales.
Think of Chatway as your personal guide for website visitors on their purchasing journey. Its intuitive interface allows you to handle conversations, impress customers, offer assistance and handle multiple chats simultaneously, ensuring that no question goes unanswered. This boosts efficiency, streamlines support operations, and ultimately leads to loyal and satisfied customers.
While both live chat apps do well to provide features for improving customer support interactions, Chatway stands as a worthy LiveChat alternative in its own right.
A significant uptick for this LiveChat alternative is that you can access its entire features 100% free. Unlike its counterpart, you can install a live chat button on your website, add agents and provide excellent customer support without spending a dime or increasing your customer support costs. LiveChat offers no free plans.
Unlike LiveChat's per-agent pricing which is very restrictive, Chatway empowers you with unlimited agent seats for free, allowing your entire support team to connect with customers without breaking the bank. This means you have the freedom to scale and deliver exceptional customer service without worrying about additional costs with this LiveChat alternative.
With this LiveChat alternative, you can access a graphical representation of your agent's activities in a given period. This helps you understand and optimize the performance of your support agents. On the other hand, LiveChat excludes crucial analytics like agent activity and basic chat statistics in its starter plan.
Unlike its counterpart, which excludes file sharing from its starter plan, this LiveChat alternative offers seamless file-sharing at no additional cost, allowing you to clarify complex issues which can be difficult to explain through text alone. Sharing screenshots, documents, or other files can help customers to clarify their issue and get the help they need.
Use Chatway's unique features to improve your customer support capabilities. Enhance team collaboration, foster customer loyalty and grow your business with live chat
Deliver quick customer support across multiple platforms (Website, Shopify, Facebook, and more) easily with this LiveChat alternative.
Chatway's user-friendly interface allows you to navigate and set up a live chat widget without needing technical assistance.
Easily manage interactions with this LiveChat alternative and integrate your existing work tools (Facebook Messenger, Wix, Email, Shopify, etc.) without hassle.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great LiveChat alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
