Impress your customers with speedy live chat responses that boost their satisfaction with Chatway, a JivoChat alternative
Chatway JivoChat
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Chatway provides convenient access to essential tools for real-time interactions with your website visitors and customers.
Access essential live chat features at no cost forever
Recognize returning logged-in users and verify their identity for better security and privacy.
Design your widget to match your brand's style.
Invite your entire support team on your live chat platform to support customers.
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Gather feedback on support experiences to enhance customer service.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, TikTok, Instagram, and more.
Automatically translate messages to the preferred language for smooth and effortless communication.
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Build a customizable library of pre-written replies to frequently asked questions, to ensure quick, consistent responses.
Collect information from visitors through a form before a chat is initiated
Organize conversations with tags and use custom data to deliver more personalized interactions.
See how well your support agents are handling conversations with actionable insights.
Communicate with customers on the go with mobile apps for iOS and Android devices
Empower your customer support agents with Chatway live chat, a great alternative to JivoChat. Chatway allows your team to seamlessly engage with website visitors, deliver prompt assistance, and boost your chances of turning them into loyal customers.
With this JivoChat alternative, your team gets access to top-tier features designed to provide your website visitors and customers with exceptional service.
If you’re searching for the ultimate JivoChat alternative, here’s why you should consider Chatway live chat
Chatway allows you to recognize returning logged-in users and verify their identity with a check mark, offering better security and privacy. This valuable feature is easy to implement with Chatway, but it’s not currently available on JivoChat
Organize chats with customers effortlessly with tags and use custom data to personalize interactions. Chatway, a JivoChat alternative, gives you this flexibility, while JivoChat does not support this feature.
With Chatway, you can create and display FAQs directly in the chat widget, helping visitors find answers instantly, reducing the load on your support team. Unfortunately, JivoChat lacks this helpful functionality.
Discover the cutting-edge features that distinguish Chatway and leverage them to enhance your customer support, elevate satisfaction levels, and expand your business.
With Chatway, a JivoChat alternative, you can easily integrate and manage messages from various platforms (Website, Shopify, Facebook, and more) directly from your dashboard.
With Chatway, you can easily add team members as agents and assign conversations, no technical expertise required.
Chatway, a JivoChat alternative, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, even on the go.
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand.
Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.
Founder, Pareto Solutions
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
We’re extremely satisfied with the live chat solution we use across all our websites. Real-time translation helps us support customers across five countries, and the new AI chatbot answers many inquiries quickly. This saves our customer service team time for more complex cases and has greatly improved the overall customer experience.
CEO, Halle System
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great JivoChat alternative that can be used for free. Please check the comparison table above for more information.