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chatway logo Chatway vs
JivoChat chatway logo

Impress your customers with speedy live chat responses that boost their satisfaction with Chatway, a JivoChat alternative

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Why Choose Chatway over JivoChat?

Chatway provides convenient access to essential tools for real-time interactions with your website visitors and customers. This is why you should consider Chatway as a JivoChat alternative:

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Free Access

Access live chat for free.

Chat and Agent Analytics

Get insights into your agents' support activities.

Easy Platform Integration

Connect to Shopify, Wix, Facebook Messenger,d etc

Multi-Agent Chat

Assign chats to multiple agents.

File Sharing

Share files and content within chat for improved support.

Visitor Information

See essential details about your visitors i.e location, pages visited, email address, and Facebook name.

iOS and Android Mobile Applications

Communicate with customers on the go with mobile apps for iOS and Android devices

The Ideal JivoChat Alternative Your Agents Need For Customer Support

Empower your customer support agents with Chatway, an alternative to JivoChat. Chatway enables your team to seamlessly engage with website visitors, providing quick assistance and increasing the possibility of converting them to customers.

With this JivoChat alternative, your team can say goodbye to the stress of juggling multiple platforms. Chatway consolidates messages from multiple platforms into a single interface, streamlining the process for your agents to communicate, and efficiently resolve queries.

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Chatway: The Ultimate JivoChat Alternative

Chatway's free plan grants you access to essential features to provide quality customer support, unlike JivoChat's restrictive free plan that nudges you toward the paid version. Here's why Chatway is the ultimate JivoChat alternative:

Free Access To Support Insights

Firstly, Chatway's free plan provides detailed insights into your support team's activities. JivoChat makes you pay for this feature. This functionality helps you make better decisions, making Chatway a strong JivoChat alternative for your team.

Multiple Agents Access

Secondly, JivoChat puts a cap on agent invitations, allowing only five agents. In contrast, Chatway, as a JivoChat alternative, allows you to invite as many agents as necessary. This ensures your customer support team can expand to meet the demands of your growing business.

Smooth File Sharing

Chatway's free file-sharing feature helps you improve your customer support with helpful visuals. This valuable feature, limited to JivoChat's paid plan, comes with Chatway's free plan. It allows you to provide detailed and comprehensive support without any additional cost.

Website Visitor's Information

Also, with Chatway, a JivoChat alternative, you have access to visitor insights i.e location, pages visited, and even Facebook names—all in the free plan. JivoChat reserves this for their professional plan.

Platform Integration & Unlimited Chat History

As a JivoChat alternative, Chatway allows you to integrate with multiple platforms such as Shopify and WordPress, reassign chat conversations to agents, and access unlimited chat history for free.

Summary

Chatway stands out as the ideal JivoChat alternative because it offers you a feature-rich experience without the financial burden. It's the perfect solution for businesses seeking a top-notch live chat solution without straining their budget. Elevate your customer support game, make informed decisions based on insightful analytics with Chatway live chat.

Explore Chatway's Robust Capabilities

Discover the cutting-edge features that distinguish Chatway and leverage them to enhance your customer support, elevate satisfaction levels, and expand your business.

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Multi-Channel Support

With Chatway, a JivoChat alternative, you can easily integrate and manage messages from various platforms (Website, Shopify, Facebook, and more) directly from your dashboard.

User-Friendly Interface

Chatway's intuitive setup allows you to easily handle tasks on the platform without requiring technical assistance.

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Seamless Integration

Effortlessly connect Chatway, a JivoChat alternative with your preferred platforms like Shopify, Wix, and Facebook Messenger.

Stories of success

Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

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Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social
Mary

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a JivoChat alternative?

Yes, Chatway is a great JivoChat alternative that can be used for free. Please check the comparison table above for more information.