Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Categorize and label conversations using specific criteria for personalized support
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Create a library of common answers and use them to reply in seconds
Chatway
vs
Impress your customers with speedy live chat responses that boost their satisfaction with Chatway, a JivoChat alternative
NO CREDIT CARD REQUIRED
Chatway provides convenient access to essential tools for real-time interactions with your website visitors and customers. This is why you should consider Chatway as a JivoChat alternative:
Access live chat for free.
Get insights into your agents' support activities.
Connect to Shopify, Wix, Facebook Messenger,d etc
Assign chats to multiple agents.
Share files and content within chat for improved support.
See essential details about your visitors i.e location, pages visited, email address, and Facebook name.
Communicate with customers on the go with mobile apps for iOS and Android devices
Empower your customer support agents with Chatway, an alternative to JivoChat. Chatway enables your team to seamlessly engage with website visitors, providing quick assistance and increasing the possibility of converting them to customers.
With this JivoChat alternative, your team can say goodbye to the stress of juggling multiple platforms. Chatway consolidates messages from multiple platforms into a single interface, streamlining the process for your agents to communicate, and efficiently resolve queries.
Chatway's free plan grants you access to essential features to provide quality customer support, unlike JivoChat's restrictive free plan that nudges you toward the paid version. Here's why Chatway is the ultimate JivoChat alternative:
Firstly, Chatway's free plan provides detailed insights into your support team's activities. JivoChat makes you pay for this feature. This functionality helps you make better decisions, making Chatway a strong JivoChat alternative for your team.
Secondly, JivoChat puts a cap on agent invitations, allowing only five agents. In contrast, Chatway, as a JivoChat alternative, allows you to invite as many agents as necessary. This ensures your customer support team can expand to meet the demands of your growing business.
Chatway's free file-sharing feature helps you improve your customer support with helpful visuals. This valuable feature, limited to JivoChat's paid plan, comes with Chatway's free plan. It allows you to provide detailed and comprehensive support without any additional cost.
Also, with Chatway, a JivoChat alternative, you have access to visitor insights i.e location, pages visited, and even Facebook names—all in the free plan. JivoChat reserves this for their professional plan.
As a JivoChat alternative, Chatway allows you to integrate with multiple platforms such as Shopify and WordPress, reassign chat conversations to agents, and access unlimited chat history for free.
Chatway stands out as the ideal JivoChat alternative because it offers you a feature-rich experience without the financial burden. It's the perfect solution for businesses seeking a top-notch live chat solution without straining their budget. Elevate your customer support game, make informed decisions based on insightful analytics with Chatway live chat.
Discover the cutting-edge features that distinguish Chatway and leverage them to enhance your customer support, elevate satisfaction levels, and expand your business.
With Chatway, a JivoChat alternative, you can easily integrate and manage messages from various platforms (Website, Shopify, Facebook, and more) directly from your dashboard.
Chatway's intuitive setup allows you to easily handle tasks on the platform without requiring technical assistance.
Effortlessly connect Chatway, a JivoChat alternative with your preferred platforms like Shopify, Wix, and Facebook Messenger.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great JivoChat alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
