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chatway logo Chatway vs
Intercom chatway logo

Deliver quick responses to your customers and keep them happy with Chatway live chat, an Intercom alternative

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Why choose Chatway over Intercom?

With Chatway, an alternative to Intercom, you can engage with your website visitors and customers promptly, ensuring each conversation is addressed without spending a fortune.

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Free Plan

Access live chat features for free.

Multiple Agents

Invite your entire support team on your live chat platform to support customers.

Unlimited Conversations

Engage in unlimited live chat conversations with customers and website visitors.

Private Notes

Write private notes that aren't visible to customers for yourself or teammates.

Pre-chat Form

Collect information from visitors through a form before a chat is initiated

App Integrations

Connect all your work tools(Wix, WordPress, Facebook, Shopify, etc) to your live chat app

File Sharing

Share files with customers within chat for better support.

Offer Prompt Responses to Customers and Website Visitors with this Intercom Alternative

Chatway, an Intercom alternative is a budget-friendly live chat application that empowers your support team with essential live chat tools to provide prompt responses in real time to your customers and website visitors' questions all without straining your budget.

Designed with accessibility in mind, Chatway features a user-friendly interface, eliminating the necessity for technical expertise. This intuitive design makes it very easy for your support team to both set up and navigate the application seamlessly.


Chatway: Your Budget-Friendly Intercom Alternative

Wondering why Chatway stands out as a superior Intercom alternative? Let's explore the reasons below.

Free Plan Comparison

When it comes to accessibility, Chatway takes the lead over Intercom by offering a comprehensive Free Plan. In contrast, Intercom doesn't provide users with a free plan, restricting access to essential features. Chatway, an Intercom alternative, extends all its features for free, ensuring that users can leverage the full suite of capabilities without any financial constraints.

Standalone Live Chat Advantage

Chatway, an Intercom alternative, distinguishes itself as a standalone live chat app, specifically designed for simplicity and ease of use. Teams with varying levels of technical expertise can effortlessly set up and utilize Chatway to deliver quality support. On the other hand, Intercom, while offering live chat capabilities, is bundled with additional features that may appear complex for teams solely seeking straightforward live chat functionality.

Take A Look At The Extensive Capabilities Of Chatway

Discover additional reasons why Chatway should be your go-to live chat tool for effortlessly engaging with your customers and website visitors

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Multi-Channel Support

With Chatway, an Intercom alternative you can effortlessly engage in messages from multiple platforms (Website, Shopify, Wix, Facebook, and more) directly via your dashboard.

Easy Setup

Setting up Chatway is as easy as ABC. You can add team members as agents and assign conversations without needing the assistance of a tech expert.

easy integration

Share Files with Ease

As an Intercom alternative, Chatway allows the easy exchange of content and files in your chats to enhance customer support without hassle.

Stories of success

Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo5 star rating 200+ Reviews
platform logo5 star rating 100+ Reviews
platform logo5 star rating 80+ Reviews
platform logo5 star rating 30+ Reviews
platform logo5 star rating 20+ Reviews
platform logo5 star rating 40+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Intercom alternative?

Yes, Chatway is a great Intercom alternative that can be used for free. Please check the comparison table above for more information.