Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Deliver quick responses to your customers and keep them happy with Chatway live chat, an Intercom alternative
Chatway
Intercom
NO CREDIT CARD REQUIRED
With Chatway, an alternative to Intercom, you can engage with your website visitors and customers promptly, ensuring each conversation is addressed without spending a fortune.
Access live chat features for free.
Invite your entire support team on your live chat platform to support customers.
Engage in unlimited live chat conversations with customers and website visitors.
Write private notes that aren't visible to customers for yourself or teammates.
Collect information from visitors through a form before a chat is initiated
Connect all your work tools(Wix, WordPress, Facebook, Shopify, etc) to your live chat app
Share files with customers within chat for better support.
Chatway, an Intercom alternative is a budget-friendly live chat application that empowers your support team with essential live chat tools to provide prompt responses in real time to your customers and website visitors' questions all without straining your budget.
Designed with accessibility in mind, Chatway features a user-friendly interface, eliminating the necessity for technical expertise. This intuitive design makes it very easy for your support team to both set up and navigate the application seamlessly.
Wondering why Chatway stands out as a superior Intercom alternative? Let's explore the reasons below.
When it comes to accessibility, Chatway takes the lead over Intercom by offering a comprehensive Free Plan. In contrast, Intercom doesn't provide users with a free plan, restricting access to essential features. Chatway, an Intercom alternative, extends all its features for free, ensuring that users can leverage the full suite of capabilities without any financial constraints.
Chatway, an Intercom alternative, distinguishes itself as a standalone live chat app, specifically designed for simplicity and ease of use. Teams with varying levels of technical expertise can effortlessly set up and utilize Chatway to deliver quality support. On the other hand, Intercom, while offering live chat capabilities, is bundled with additional features that may appear complex for teams solely seeking straightforward live chat functionality.
Discover additional reasons why Chatway should be your go-to live chat tool for effortlessly engaging with your customers and website visitors
With Chatway, an Intercom alternative you can effortlessly engage in messages from multiple platforms (Website, Shopify, Wix, Facebook, and more) directly via your dashboard.
Setting up Chatway is as easy as ABC. You can add team members as agents and assign conversations without needing the assistance of a tech expert.
As an Intercom alternative, Chatway allows the easy exchange of content and files in your chats to enhance customer support without hassle.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Intercom alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
