Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Categorize and label conversations using specific criteria for personalized support
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Create a library of common answers and use them to reply in seconds
Chatway
vs
Supercharge your business with instant messaging and increase sales with Chatway live chat, a Gorgias alternative
NO CREDIT CARD REQUIRED
Chatway equips your support team to improve customer connections, leading to increased sales and profits. This is why you should consider Chatway as a Gorgias alternative:
Engage in live chat conversations with visitors for free.
Get essential details about your visitors when they send you a message.
Invite unlimited agents & assign chats for specialized support
Connect your work stack (Wix, Shopify, etc) to your live chat app
Share media and files to engage visitors better.
Design your live chat tool to reflect your brand's style.
Provide support on mobile apps- iOS and Android
Chatway as a Gorgias alternative provides you with the tools to improve customer engagement and drive your business to success.
Chatway isn't just a Gorgias alternative, it's a modern, intuitive tool for boosting customer engagement. Empower your support team to seamlessly interact with website visitors and customers, nurturing leads, accelerating conversions, and driving sales growth.
Guide your website visitors through their purchasing journey with confidence. Impress them with quick responses and handle multiple chats simultaneously, ensuring that no question goes unanswered. This boosts efficiency, streamlines support operations, and ultimately leads to happier customers, which ultimately become loyal brand advocates.
While both live chat apps provide a great lineup of features, there are some key differences that make Chatway a worthy Gorgias alternative.
In terms of the number of agent seats, this Gorgias alternative provides an unlimited number in contrast to its counterpart that limits agent seats in all its plans. This means that you can easily add new agents to your customer support team as your business expands without worrying about hitting seat limitations. This ensures you have adequate support resources to handle increasing customer interactions.
While Gorgias limits the number of conversations you can have and charge extra for exceeding those limits, Chatway takes a different approach. We believe in empowering your business with unlimited conversations, completely free of charge. This means you can focus on providing exceptional customer support using this Gorgias alternative without worrying about hidden fees or restrictive limits.
Unlike Gorgias, which restricts support options to just email for its starter plan, Chatway understands that every business has unique needs and communication preferences. That's why we offer unlimited access to both email and live chat support.
This robust Gorgias alternative offers full permission control for owners to invite agents and assign them admin or user rights to manage live chat conversations. Gorgias, on the other hand, boasts detailed user permission management, enabling administrators to tailor access for each agent. However, this feature is excluded from the starter plan.
Use all the amazing features of Chatway to improve communication for your customers and collaboration within your customer support team
With this Gorgias alternative, you can provide live chat support across various platforms, including Shopify, Wix, and WordPress all from your dashboard.
Chatway helps your support team quickly respond to customer inquiries, solve issues, and provide tailored help through a user-friendly dashboard.
Efficiently manage your support operations by connecting this Gorgias alternative to popular platforms like Shopify, Wix, WordPress, and Facebook Messenger through integrations.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
200+ Reviews
100+ Reviews
100+ Reviews
30+ Reviews
20+ Reviews
40+ Reviews
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Gorgias alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
