Quickly respond to customer and visitor inquiries via live chat
See who's browsing your website live and instantly start conversations
Create custom rules to engage visitors, qualify leads, and simplify tasks.
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway helps eCommerce recover carts, answer questions, and boost sales.
Use Chatway for SaaS to convert trial users into customers with support.
Chatway helps support teams resolve issues quickly and improve satisfaction.
Finance teams use Chatway for secure client questions.
Learn why Chatway is the best live chat tool for student support.
Chatway enhances booking by guiding travelers and answering questions.
Real estate teams use Chatway to respond to inquiries and close deals.
Chatway connects you with clients quickly and offers personalized service.
Chatway helps engage candidates and streamline hiring.
Engage supporters, answer questions, and build relationships.
Supercharge your business with instant messaging and increase sales with Chatway live chat, a Gorgias alternative
Chatway Gorgias 
No Credit Card Required
Chatway equips your support team to improve customer connections, leading to increased sales and profits. This is why you should consider Chatway as a Gorgias alternative:
Access essential live chat features at no cost
Identify logged-in users and show past chats in the widget for personalized, seamless support.
Fully tailor your chat widget’s design, behavior, and triggers to match your brand.
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Gather feedback on support experiences to enhance customer service.
Invite your entire support team on your live chat platform to support customers.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Automatically translate messages to the preferred language for smooth and effortless communication.
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Grow your customer engagement with unlimited live chat conversations.
Write private notes that aren’t visible to customers for yourself or teammates.
Collect information from visitors through a form before a chat is initiated
Connect your work stack (Wix, Shopify, etc) to your live chat app
Organize conversations with tags and use custom data to deliver more personalized interactions.
Chatway as a Gorgias alternative provides you with the tools to improve customer engagement and drive your business to success.
Chatway isn't just a Gorgias alternative, it's a modern, intuitive tool for boosting customer engagement. Empower your support team to seamlessly interact with website visitors and customers, nurturing leads, accelerating conversions, and driving sales growth.
Guide your website visitors through their purchasing journey with confidence. Impress them with quick responses and handle multiple chats simultaneously, ensuring that no question goes unanswered. This boosts efficiency, streamlines support operations, and ultimately leads to happier customers, which ultimately become loyal brand advocates.
While both live chat apps provide a great lineup of features, there are some key differences that make Chatway a worthy Gorgias alternative.
Chatway, an alternative to Gorgias, gives both small businesses or a growing brand access to essential live chat features without the pressure of monthly fees. With the Free Forever Plan, Chatway helps you connect with visitors, answer questions in real-time, and build relationships that last without incurring any cost. It’s everything you need to get going, stay connected, and grow at your own pace.
User Verification on Chatway live chat helps your team recognize logged-in users instantly, so each conversation picks up where the last one left off. There will be no need for repetitive questions or getting to know the customer all over again. This feature confirms visitor identity securely in the background, creating a smooth, personalized experience while safeguarding privacy. It’s seamless support that is one step ahead.
With Chatway’s multi-lingual support and live translation feature, you can chat with visitors in their preferred language without missing a beat. It’s like having a real-time translator built into your live chat, making your support inclusive and accessible from the very first message. This tool helps you recognise and translate your visitor’s language without them waiting a long time for your response.
Use all the amazing features of Chatway to improve communication for your customers and collaboration within your customer support team
Whether your customers reach out through your website, ecommerce store, email, or Facebook inbox, Chatway, a Gorgias alternative, lets you manage all messages from a single dashboard, ensuring consistent service across every channel.
With its simple setup, Chatway enables you to perform tasks like adding team members as agents and assigning conversations without requiring technical assistance.
Chatway, an alternative to Gorgias, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, anywhere.
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Smooth and easy. Simple interface and a good way to engage with potential customers.
Founder, Coach Social
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Gorgias alternative that can be used for free. Please check the comparison table above for more information.
