banner shape

chatway logo Chatway vs
Formilla chatway logo

Offer live chat on your website for faster customer resolutions & increased loyalty with Chatway, a Formilla alternative

Sign Up for Free

NO CREDIT CARD REQUIRED

Why opt for Chatway instead of Formilla?

With Chatway, you can transform your live chat app into a tool that enhances customer experiences and builds lasting relationships. This is why you should consider Chatway as a Formilla alternative:

jivochat tidio

Multiple Agents

Add different agents & assign chats for specialized support

Unlimited chats

Grow your customer engagement with unlimited live chat conversations.

Unlimited Widgets

Create live chat widgets on multiple platforms and websites.

File sharing

Use visual aids to enhance the quality of live chat interactions

Integrations

Connect all your favorite tools & websites (Wix, Shopify, etc) to your live chat app

Private Notes

Tag team mates or leave notes, reminders, & comments in private chat

Mobile Applications

Deliver excellent service on both desktop & mobile apps

The Formilla Alternative for All Your Customer Service Needs

With Chatway, an alternative to Formilla, you can easily provide quick responses to your customer's questions across various channels from a single dashboard.

Whether it's through the live chat widget on your website, email, Facebook Messenger, or other channels, Chatway consolidates all interactions into a centralized place, streamlining your customer service operations. With this Formilla alternative, you can say goodbye to juggling multiple communication apps.

alternative-description

Chatway: The Top Formilla Alternative

Both live chat tools offer a free trial, but Formilla's free plan has limitations which can be tough for businesses on a tight budget. Here's why Chatway is a top Formilla alternative.

Multiple Agent Access

Chatway, a Formilla alternative, allows you to add multiple agents, including your entire team, and assign chats for specialized support. In contrast, Formilla restricts your invites to one seat on the free plan, and even on the paid plan, it's still limited to two seats. That level of restriction can pose challenges for large teams and hinder collaboration.

Unlimited Widget Creation

While Formilla only permits the creation of live chat widgets on their paid plans, this Formilla alternative empowers you to create unlimited live chat widgets across multiple platforms and websites. This flexibility offers a more versatile approach to customer engagement.

Pre Chat Form

Chatway, an alternative to Formilla, offers the capability to capture website visitors' email addresses through pre-chat forms for notification and other communication purposes. In contrast, Formilla provides this feature exclusively on their paid plans.

Extensive Features For Quality Support

Using Chatway as an alternative to Formilla not only helps if you're on a budget but also offers features that enhance team efficiency, provide better support, and allow you to create multiple widgets—all at no cost. This is in contrast to Formilla, whose free plan has limiting features that push you toward the paid plans.

See Chatway's Top-of-the-Line Features

Transform your customer support with Chatway's powerful features that promote real-time interactions which lead to conversions and sales for your business

multi channel

Unified Dashboard for Multiple Channels

No matter where they are (Website, Shopify, Email, Facebook, etc.), deliver excellent service to your customers with the convenience of live chat using Chatway, a Formilla alternative

Easy-to-use Interface

Enjoy a smooth and intuitive experience while building lasting relationships with Chatway, a Formilla alternative. Quick setup. No training required to get started.

user-friendly-setup
easy integration

Improve Efficiency with Integrations

Connect Chatway, with your work tools such as Shopify, Wix, WordPress, Facebook Messenger etc, to enhance your business workflow.

Stories of success

Our Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo 5 star rating 100+ Reviews
platform logo 5 star rating 90+ Reviews
platform logo 5 star rating 50+ Reviews
platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews
platform logo 5 star rating 10+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social
Mary

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Formilla alternative?

Yes, Chatway is a great Formilla alternative that can be used for free. Please check the comparison table above for more information.