Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Categorize and label conversations using specific criteria for personalized support
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Create a library of common answers and use them to reply in seconds
Chatway
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Offer live chat on your website for faster customer resolutions & increased loyalty with Chatway, a Formilla alternative
NO CREDIT CARD REQUIRED
With Chatway, you can transform your live chat app into a tool that enhances customer experiences and builds lasting relationships. This is why you should consider Chatway as a Formilla alternative:
Add different agents & assign chats for specialized support
Grow your customer engagement with unlimited live chat conversations.
Create live chat widgets on multiple platforms and websites.
Use visual aids to enhance the quality of live chat interactions
Connect all your favorite tools & websites (Wix, Shopify, etc) to your live chat app
Tag team mates or leave notes, reminders, & comments in private chat
Deliver excellent service on both desktop & mobile apps
With Chatway, an alternative to Formilla, you can easily provide quick responses to your customer's questions across various channels from a single dashboard.
Whether it's through the live chat widget on your website, email, Facebook Messenger, or other channels, Chatway consolidates all interactions into a centralized place, streamlining your customer service operations. With this Formilla alternative, you can say goodbye to juggling multiple communication apps.
Both live chat tools offer a free trial, but Formilla's free plan has limitations which can be tough for businesses on a tight budget. Here's why Chatway is a top Formilla alternative.
Chatway, a Formilla alternative, allows you to add multiple agents, including your entire team, and assign chats for specialized support. In contrast, Formilla restricts your invites to one seat on the free plan, and even on the paid plan, it's still limited to two seats. That level of restriction can pose challenges for large teams and hinder collaboration.
While Formilla only permits the creation of live chat widgets on their paid plans, this Formilla alternative empowers you to create unlimited live chat widgets across multiple platforms and websites. This flexibility offers a more versatile approach to customer engagement.
Chatway, an alternative to Formilla, offers the capability to capture website visitors' email addresses through pre-chat forms for notification and other communication purposes. In contrast, Formilla provides this feature exclusively on their paid plans.
Using Chatway as an alternative to Formilla not only helps if you're on a budget but also offers features that enhance team efficiency, provide better support, and allow you to create multiple widgets—all at no cost. This is in contrast to Formilla, whose free plan has limiting features that push you toward the paid plans.
Transform your customer support with Chatway's powerful features that promote real-time interactions which lead to conversions and sales for your business
No matter where they are (Website, Shopify, Email, Facebook, etc.), deliver excellent service to your customers with the convenience of live chat using Chatway, a Formilla alternative
Enjoy a smooth and intuitive experience while building lasting relationships with Chatway, a Formilla alternative. Quick setup. No training required to get started.
Connect Chatway, with your work tools such as Shopify, Wix, WordPress, Facebook Messenger etc, to enhance your business workflow.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
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Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Formilla alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
