Quickly respond to customer and visitor inquiries via live chat
Let Al answer questions and support your customers 24/7
See who's browsing your website live and instantly start conversations
Create custom rules to engage visitors, qualify leads, and simplify tasks.
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Manage all chats in one unified inbox. Integrate with Email, Messenger and Instagram.
Categorize and label conversations using specific criteria for personalized support
Chatway helps eCommerce recover carts, answer questions, and boost sales.
Use Chatway for SaaS to convert trial users into customers with support.
Chatway helps support teams resolve issues quickly and improve satisfaction.
Finance teams use Chatway for secure client questions.
Learn why Chatway is the best live chat tool for student support.
Chatway enhances booking by guiding travelers and answering questions.
Real estate teams use Chatway to respond to inquiries and close deals.
Chatway connects you with clients quickly and offers personalized service.
Chatway helps engage candidates and streamline hiring.
Engage supporters, answer questions, and build relationships.
Empower your agents with support tools to deliver quick responses in Chatway live chat, a Facebook Messenger Live Chat alternative
Chatway Facebook Live Chat 
No Credit Card Required
Chatway offers extensive tools for your support teams to offer improved responses to your customers and website visitors in live chat
Access essential live chat features at no cost
Identify logged-in users and show past chats in the widget for personalized, seamless support.
Fully tailor your chat widget’s design, behavior, and triggers to match your brand.
Invite your entire support team on your live chat platform to support customers.
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Gather feedback on support experiences to enhance customer service.
Automatically translate messages to the preferred language for smooth and effortless communication.
Collect email addresses of new visitors with a pre chat form before starting a conversation.
Integrate live chat to various platforms, Wix, Shopify, etc.
Grow your customer engagement with unlimited live chat conversations.
Exchange files and media within the chat for better support.
Add a private note for yourself or team members within chat.
Organize conversations with tags and use custom data to deliver more personalized interactions.
Chatway isn't just an alternative to Facebook Live Chat, it enables your customers and website visitors to connect with your support team instantly, offering real-time support.
With Chatway, a Facebook Live Chat alternative, your customers won't have to wait for long hours or days to have their queries promptly addressed. This not only makes them feel valued but also helps your business effortlessly convert visitors into customers.
Facebook stands out as one of the most popular messaging platforms. However, when compared to Chatway for live chat interactions, it reveals limitations for teams seeking a comprehensive live chat tool. Here's why Chatway stands as a worthy Facebook live chat alternative:
Unlike Facebook Live Chat, which often requires guesswork, Chatway Live Chat instantly recognizes returning, logged-in users. That means you can greet them by name, remember past conversations, and offer truly personalized support even while keeping their data secure.
With Chatway, you don’t have to wait for visitors to message you first. See who’s on your site in real time, what pages they’re viewing, how long they’ve stayed and easily start a conversation with them. Unlike Facebook, Chatway gives you this level of visibility and lets you engage proactively.
With Chatway, a Facebook Live Chat alternative you can add private notes for yourself or team members within the chat, facilitating seamless collaboration. Facebook live chat on the other hand does not offer this capability.
Chatway lets you connect the dots. Add clickable buttons to your widget so visitors can reach you via Telegram, Tiktok, Email, Phone and more. Facebook Live Chat keeps users stuck in its ecosystem; Chatway, a Facebook alternative, opens the door to wherever your customers prefer to talk.
Get familiar with the powerful live chat features that make every real-time interaction an opportunity for converting website visitors into loyal customers.
Whether your customers reach out through your website, email, or Facebook inbox, Chatway, a Facebook Live Chat alternative, lets you manage and respond to all messages from one central dashboard, ensuring consistent and excellent service across every channel.
With its simple setup, Chatway enables you to perform tasks like adding team members as agents and assigning conversations without requiring technical assistance
Chatway, as an alternative to Facebook, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, anywhere.
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand.
Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.
Founder, Pareto Solutions
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
We’re extremely satisfied with the live chat solution we use across all our websites. Real-time translation helps us support customers across five countries, and the new AI chatbot answers many inquiries quickly. This saves our customer service team time for more complex cases and has greatly improved the overall customer experience.
CEO, Halle System
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Facebook Live Chat alternative that can be used for free. Please check the comparison table above for more information.
