Quickly respond to customer and visitor inquiries via live chat
See who's browsing your website live and instantly start conversations
Create custom rules to engage visitors, qualify leads, and simplify tasks.
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway helps eCommerce recover carts, answer questions, and boost sales.
Use Chatway for SaaS to convert trial users into customers with support.
Chatway helps support teams resolve issues quickly and improve satisfaction.
Finance teams use Chatway for secure client questions.
Learn why Chatway is the best live chat tool for student support.
Chatway enhances booking by guiding travelers and answering questions.
Real estate teams use Chatway to respond to inquiries and close deals.
Chatway connects you with clients quickly and offers personalized service.
Chatway helps engage candidates and streamline hiring.
Engage supporters, answer questions, and build relationships.
Deliver prompt real-time assistance to website visitors and address customer questions using Chatway live chat, an EngageBay alternative.
Chatway EngageBay 
No Credit Card Required
Chatway, an EngageBay alternative, enables you to impress customers and website visitors with quick responses to their inquiries.
Access essential live chat features at no cost forever
Recognize returning logged-in users and verify their identity for better security and privacy.
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Gather feedback on support experiences to enhance customer service.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, TikTok, Instagram, and more.
Automatically translate messages to the preferred language for smooth and effortless communication.
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Build a customizable library of pre-written replies to frequently asked questions, to ensure quick, consistent responses.
Easily invite and assign roles and permissions to multiple support agents.
Gain insights into your support agents’ activities and learn from the metrics.
Organize conversations with tags and use custom data to deliver more personalized interactions.
Customize the live chat widget’s color, size, position etc to reflect your brand.
Collect vital information from visitors with a form before they initiate a chat./p>
Access live chat conversations on iOS and Android devices.
Chatway, an alternative to EngageBay, makes it easy to deliver real-time answers to website visitors ultimately transforming them into loyal and satisfied customers
Our live chat tool isn't just an EngageBay alternative like others, it's an all-round live chat tool that can transform real-time interactions on your website and improve your customer service delivery. Improve your business dealings, impress customers and win hearts for your products and services with this EngageBay alternative.
Learn about the features that make Chatway a reliable and trusted EngageBay alternative and make the decision for yourself
Chatway, an EngageBay alternative, allows you to request key information from visitors, such as name, email, phone number, and more, before a full conversation begins. Unlike EngageBay, which doesn’t offer this valuable feature, Chatway helps streamline support right from the start.
One standout feature of this EngageBay alternative is the ability to add popular social channels to your chat widget, giving customers more ways to connect beyond live chat. EngageBay does not offer this functionality.
Looking for a feature-rich live chat tool that supplements your customer service efforts? Take a look at our top features that boost engagement, increase conversions and delight customers.
This EngageBay alternative enables you to manage messages from multiple platforms in one location, ensuring you can connect with customers wherever they are, be it Shopify, Wix, WordPress etc.
With Chatway, you can easily add team members as agents and assign conversations, no technical expertise required.
Chatway, an EngageBay alternative, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, even on the go.
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Smooth and easy. Simple interface and a good way to engage with potential customers.
Founder, Coach Social
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great EngageBay alternative that can be used for free. Please check the comparison table above for more information.
