Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Categorize and label conversations using specific criteria for personalized support
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Create a library of common answers and use them to reply in seconds
Chatway
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Deliver prompt real-time assistance to website visitors and address customer questions using Chatway live chat, an EngageBay alternative.
NO CREDIT CARD REQUIRED
Chatway, an EngageBay alternative, enables you to impress customers and website visitors with quick responses to their inquiries.
Enjoy essential live chat features for free.
Easily invite and assign roles and permissions to multiple support agents.
Gain insights into your support agents' activities and learn from the metrics.
Customize the live chat widget's color, size, position etc to reflect your brand.
Transfer chat between agents for better support
Collect vital information from visitors with a form before they initiate a chat.
Access live chat conversations on iOS and Android devices.
Chatway, an alternative to EngageBay, makes it easy to deliver real-time answers to website visitors ultimately transforming them into loyal and satisfied customers
Our live chat tool isn't just an EngageBay alternative like others, it's an all-round live chat tool that can transform real-time interactions on your website and improve your customer service delivery. Improve your business dealings, impress customers and win hearts for your products and services with this EngageBay alternative.
Learn about the features that make Chatway a reliable and trusted EngageBay alternative and make the decision for yourself
With this EngageBay alternative, you can rest assured that you'd never miss any new message or conversation on your live chat with push notifications for websites and email. By alerting agents about new chat requests, push notifications can help them react faster and shorten wait times for users. On the other hand, free plan users of EngageBay don't have access to enable push notifications, a very limiting practice for real-time interactions.
A great thing about this EngageBay alternative is that you can add as many agents as you please on your live chat. With more agents online, you can handle more chat requests simultaneously. This means customers are less likely to wait in queue, leading to faster response times and improved customer satisfaction. On the flip side, its counterpart limits its free plan users to just 15 agent seats.
Looking for a feature-rich live chat tool that supplements your customer service efforts? Take a look at our top features that boost engagement, increase conversions and delight customers.
This EngageBay alternative enables you to manage messages from multiple platforms in one location, ensuring you can connect with customers wherever they are, be it Shopify, Wix, WordPress etc.
Chatway can be easily and quickly integrated into your website or platform, requiring minimal technical expertise. This easy setup ensures you can begin providing live chat support immediately.
Integrate your favorite work tools, such as Shopify, Wix, WordPress, and Facebook Messenger with this EngageBay alternative.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great EngageBay alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
