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chatway logo Chatway vs
Drift chatway logo

Address concerns, reduce frustrations and boost customer satisfaction with Chatway live chat, a Drift alternative

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Why opt for Chatway instead of Drift?

Use Chatway to improve your overall customer experience by providing access to immediate assistance without ever having to leave the website. This is why you should consider Chatway as a Drift alternative:

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Multi-Platform Integration

Add a live chat widget to your website, ecommerce store or on platforms like Wix, WordPress and Shopify

Unlimited Conversations

Handle customer inquiries without restrictions. Provide world-class support for free

Standalone Live Chat App

Add a chat widget to your store or website and foster long-lasting customer interactions

Conversation History

Reference past interactions on live chat, ensuring a seamless and consistent support experience

Chat Notifications

Get notified of every conversation (push, email & mobile notifications)

Private Notes

Use private notes to discuss complex issues, share insights, or seek assistance from supervisors.

Mobile Support

Sustain smooth interactions, even on mobile devices, including iOS and Android platforms.

Build Customer Loyalty with This Drift Alternative

Chatway, a Drift alternative, helps businesses connect with their customers, which increases the chances of building stronger relationships and customer loyalty.

Chatway helps you communicate and engage with customers on an individual level, providing personalized support and building rapport. You can handle multiple chats simultaneously, easily collaborate with multiple agents to resolve complex inquiries and provide responsive and efficient customer support fosters positive brand perception and loyalty.

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Chatway: Your Ultimate Drift Alternative

Let's discuss what makes Chatway a great Drift alternative and how it compares to its counterpart.

100% Free Live Chat App

The amazing part about this Drift alternative is that it is offered for absolutely free. This means you can add a live chat widget to your website in minutes without paying any costs. Your customers can feel valued and heard while your agents can handle multiple conversations simultaneously and improve their productivity. On the other hand, Drift doesn't offer a free plan for access to its live chat features.

Multi-Platform Integration

With this Drift Alternative, you can bring all your conversations from multiple platforms such as WordPress, Shopify, Wix, Square etc, under a single dashboard that is managed by your support team. This is great for centralizing your communication and reducing support costs that come with managing interactions on multiple platforms. Conversely, Drift doesn't include integrations with WordPress or Shopify.

Standalone Widget for Live Chat

Another point that makes this Drift alternative a better option is that it is offered as a standalone live chat app compared to its counterpart which is only offered as a feature on its conversational marketing platform. With a standalone app, you can set up live chat on your website in minutes while making any big commitments to a marketing platform.

Explore Chatway's Impressive Features

Check out the unique features of Chatway and see for yourself why it is a great tool for improving communication on your website

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Use Live Chat to Build Connections That Last

Reach more people with this Drift alternative by allowing prospective customers to connect with you right away on platforms like Shopify, Wix, WordPress, and more.

Smooth Communication Across Multiple Platforms

Chatway makes it easier for your team to communicate with customers by centralizing all their conversations and offering a live chat widget for quick and consistent responses.

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Provide Effective Customer Support

Improve associated customer service costs by solving problems and handling multiple conversations simultaneously with this Drift alternative.

Stories of success

Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

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Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social
Mary

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Drift alternative?

Yes, Chatway is a great Drift alternative that can be used for free. Please check the comparison table above for more information.