Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Categorize and label conversations using specific criteria for personalized support
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Chatway vs 
Address concerns, reduce frustrations and boost customer satisfaction with Chatway live chat, a Drift alternative
NO CREDIT CARD REQUIRED
Use Chatway to improve your overall customer experience by providing access to immediate assistance without ever having to leave the website. This is why you should consider Chatway as a Drift alternative:
Add a live chat widget to your website, ecommerce store or on platforms like Wix, WordPress and Shopify
Handle customer inquiries without restrictions. Provide world-class support for free
Add a chat widget to your store or website and foster long-lasting customer interactions
Reference past interactions on live chat, ensuring a seamless and consistent support experience
Get notified of every conversation (push, email & mobile notifications)
Use private notes to discuss complex issues, share insights, or seek assistance from supervisors.
Sustain smooth interactions, even on mobile devices, including iOS and Android platforms.
Chatway, a Drift alternative, helps businesses connect with their customers, which increases the chances of building stronger relationships and customer loyalty.
Chatway helps you communicate and engage with customers on an individual level, providing personalized support and building rapport. You can handle multiple chats simultaneously, easily collaborate with multiple agents to resolve complex inquiries and provide responsive and efficient customer support fosters positive brand perception and loyalty.
Let's discuss what makes Chatway a great Drift alternative and how it compares to its counterpart.
The amazing part about this Drift alternative is that it is offered for absolutely free. This means you can add a live chat widget to your website in minutes without paying any costs. Your customers can feel valued and heard while your agents can handle multiple conversations simultaneously and improve their productivity. On the other hand, Drift doesn't offer a free plan for access to its live chat features.
With this Drift Alternative, you can bring all your conversations from multiple platforms such as WordPress, Shopify, Wix, Square etc, under a single dashboard that is managed by your support team. This is great for centralizing your communication and reducing support costs that come with managing interactions on multiple platforms. Conversely, Drift doesn't include integrations with WordPress or Shopify.
Another point that makes this Drift alternative a better option is that it is offered as a standalone live chat app compared to its counterpart which is only offered as a feature on its conversational marketing platform. With a standalone app, you can set up live chat on your website in minutes while making any big commitments to a marketing platform.
Check out the unique features of Chatway and see for yourself why it is a great tool for improving communication on your website
Reach more people with this Drift alternative by allowing prospective customers to connect with you right away on platforms like Shopify, Wix, WordPress, and more.
Chatway makes it easier for your team to communicate with customers by centralizing all their conversations and offering a live chat widget for quick and consistent responses.
Improve associated customer service costs by solving problems and handling multiple conversations simultaneously with this Drift alternative.
Our Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
100+ Reviews 
90+ Reviews 
50+ Reviews 
10+ Reviews 
10+ Reviews 
10+ Reviews 
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Drift alternative that can be used for free. Please check the comparison table above for more information.
All the Chatway features are currently free. We'll introduce
paid plans in the future with a free forever plan
NO CREDIT CARD REQUIRED
