Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway
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Enhance your customer experience with personalized and empathetic responses using Chatway live chat, a ChatBot alternative
NO CREDIT CARD REQUIRED
Chatway, an alternative to ChatBot, allows you to add a human touch to customer interactions. Your customers can connect with real people, creating a more personalized and empathetic experience.
Engage with customers in real time at no cost.
Communicate with customers and website visitors without limits.
Create private notes for internal communication to discuss customer cases, strategies, or relevant information without making it visible to the customer.
Tailor the visual aspects of the chat button to align with your brand and design preferences.
Offer additional context or details by sharing screenshots, documents, or other relevant files to assist customers better and address their inquiries.
Access real-time data and analytics that provide insights into your support operations.
Offer on-the-go support to customers with a live chat mobile app available on both iOS and Android devices.
Provide your customers with a convenient and accessible communication channel, enabling them to seek support from anywhere at any time with Chatway, a ChatBot alternative. Make customer interactions seamless, defined and scalable with Chatway. Empower your customers to connect on their terms. Chatway makes it easy to reach you anytime, anywhere, on any device they choose.
Wondering why Chatway is a better choice over ChatBot? Let's delve into the reasons that set Chatway apart as the preferred alternative for you.
With this ChatBot alternative, you can add a live chat widget to your website at no cost as it is 100% free. This can be a good starting point for small businesses or individuals who want to explore basic live chat functionality without any upfront cost.
A great part about this ChatBot alternative is that you can use the private notes feature to collaborate with yourself or other agents without the customer being notified. When multiple agents are handling a conversation, private notes can be used to share insights, product knowledge, or alternative solutions without directly involving the customer.
Unsure of the right live chat tool for your website? Check out these standout capabilities that make Chatway a great choice for you.
Streamline your workflow by eliminating the need to juggle between multiple platforms. Use this ChatBot alternative to bring conversations from emails, ecommerce platforms, and social media into a single location.
Chatway's user-friendly setup allows you to install the live chat feature on your website quickly without experiencing any downtime.
Streamline your business operations with Chatway's seamless integration with tools such as Shopify, Wix, WordPress, and Facebook Messenger.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great ChatBot alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
