November 13, 2023

Chatway is now available for WordPress!

Great news – Chatway live chat is now launching as a WordPress plug-in. Since its launch, the Chatway plug-in has quickly received a large attention with many installations and even 5-star reviews.

Are you still not familiar with Chatway? This is the newest member of our portfolio – a product that allows you to communicate with your website visitors in one place by connecting channels such as live chat, email, and Facebook Messenger all in one place.

The Chatway plug-in for WordPress is suitable for any business that is looking for a customizable, powerful messaging tool that will speed up and improve their customer service.

Read: communicate with your customers by launching a live chat or integrating it with your email or Facebook Messenger to receive all client requests in one place, and with more integrations coming soon! Use our easy desktop interface or check out our Apple App Store and Google Play Store apps to chat with your customers on the go from your mobile device.

Why trust Chatway?

Despite being a new product, Chatway first launched as a standalone app that can be used on any site, and the apps on platforms such as Shopify, Wix and Duda quickly gained the approval of satisfied business owners from all over the world.

Moreover, the team behind Chatway already has a long experience with WordPress plug-ins – make sure to check all of our plug-ins and more on our website. This means that we have experience with what customers need and how it needs to be done.

A lot of our existing customers kept asking us for a live chat product that can improve their customer service and also work with our other products – such as Chaty, our most loved product with over 150.000+ active installations, that offers you to connect various social and communication channels in one widget. 

That’s why we took on a mission develop a plug-in as per your requests and wishes, that can be used from users of any level of technical knowledge, even with zero coding experience!

The Chatway main features you wouldn’t want to miss…

The Chatway plug-in boasts a simplified, user-friendly interface, a fast and easy setup and a fully customizable widget you can match to your website design. All colours, icons and even texts can be personalised!

Offer multi-channel customer service – you can respond to messages across multiple channels such as live chat on your website, email, Facebook Messenger all from your Chatway dashboard.

Streamline communication by adding as many agents as you want. This also helps for an improved team collaboration as all members of your team will be able to collaborate on customer conversations, share notes and assign tasks, which can improve team efficiency and effectiveness – resulting in a better and faster response time to your end customer.

Chatway will definitely increase your customer satisfaction.

What’s more, you have a useful analytics dashboard to see your widget performance, as well as a contacts page. Benefit from valuable customer insights by viewing detailed customer profiles and conversation histories, which can help you understand your customers’ needs and preferences, as well as their background.

And last but not least – did we mention Chatway is completely free? Sign up today! No credit card required!

Chatway is a young plug-in – but with so much to offer already. Make sure to check out the Chatway website to be the first to know what we’re working on! With automations, analytics, AI writing assistant, API, knowledge base and more social integrations around the corner, Chatway is a plug-in that is not only reliable but will continue to grow with your business.

To sum up…

Chatway is easy and convenient to use for both you and your agents, and your customers, and looks great on your site.

Everyone can get started with Chatway without spending a large amount of time digging through complicated help desk articles or setup guides.

What’s more, the Chatway plug-in is fully customisable, lightweight and super fast.

Setting up your Chatway widget is a two-step process. Install the Chatway plug-in for WordPress for free from the WordPress repository. Then, sign up or if you already have an account, sign in. Now the best part begins – start creating your Chatway widget in and you’re ready!

You are now easily reachable from customers, ensuring the best experience for both your team and your customers. Good luck!