Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway helps eCommerce recover carts, answer questions, and boost sales.
Use Chatway for SaaS to convert trial users into customers with support.
Chatway helps support teams resolve issues quickly and improve satisfaction.
Finance teams use Chatway for secure client questions.
Learn why Chatway is the best live chat tool for student support.
Chatway enhances booking by guiding travelers and answering questions.
Real estate teams use Chatway to respond to inquiries and close deals.
Chatway connects you with clients quickly and offers personalized service.
Chatway helps engage candidates and streamline hiring.
Engage supporters, answer questions, and build relationships.
Build a responsive live chat support using Chatway, a Better Messages alternative
Chatway Better Messages 
No Credit Card Required
Chatway helps your support team provide quick solutions to customer issues across multiple websites and platforms. This is why you should consider Chatway as a Better Messages alternative:
Access essential live chat features at no cost
Recognize returning logged-in users and verify their identity for better security and privacy.
Fully tailor your chat widget’s design, behavior, and triggers to match your brand.
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Connect all your work tools(Wix, WordPress, Facebook, Shopify, etc) to your live chat app
Gather feedback on support experiences to enhance customer service.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Automatically translate messages to the preferred language for smooth and effortless communication.
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Bring together live chat conversations from different channels into a single dashboard
Build a customizable library of pre-written replies to frequently asked questions, to ensure quick, consistent responses.
Keep interactions flowing on mobile with native-apps (iOS & Android devices).
Tag your teammates or utilize private chat to create notes, reminders, and comments
Organize conversations with tags and use custom data to deliver more personalized interactions.
Choose Chatway, a Better Messages alternative, for high-quality and prompt customer support. This chat platform streamlines communication across multiple platforms, enabling support teams to address inquiries efficiently and reduce customer frustration. Chatway helps businesses leave customers satisfied and happy.
Considering a Better Messages Alternative? Choose Chatway. Here's why.
As an alternative to Better Messages, one of Chatway’s features is Social Chat Buttons, which when enabled, lets you meet your customers where they are. With this feature, you can easily add WhatsApp, Facebook Messenger, Instagram, and more to your live chat widget. Going as far as reaching out to your visitors through the channels they trust and use every day shows how intentional you are about making the conversation convenient for them.
Save time without sounding robotic. Chatway, an alternative to Better Messages, lets you create and store replies to common questions like pricing, shipping, or returns and access them instantly with simple shortcuts. You can organize responses into folders for different teams or topics, keeping everything neat and easy to find.
With Chatway’s multi-lingual support and live translation feature, you can chat with visitors in their preferred language without missing a beat. It’s like having a real-time translator built into your live chat, making your support widely accessible. This tool helps you recognise and translate your visitor’s language without them waiting a long time for your response.
Chatway, a Better Messages alternative, includes a built-in FAQ feature that allows you to display helpful answers directly within your chat widget. This empowers customers to quickly find the information they need-like having a smart, always-available assistant to resolve common questions.
See the amazing features of Chatway that make it a worthy live chat app for enhancing your support operations
No matter where your customers are (Website, Shopify, Email, Facebook, etc.), Chatway, a versatile Better Messages alternative, helps you deliver excellent service to them with the convenience of live chat.
With its simple setup, Chatway enables you to perform tasks like adding team members as agents and assigning conversations without requiring technical assistance
Chatway, an alternative to Better Messages, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, anywhere.
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Smooth and easy. Simple interface and a good way to engage with potential customers.
Founder, Coach Social
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Better Messages alternative that can be used for free. Please check the comparison table above for more information.
