Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Categorize and label conversations using specific criteria for personalized support
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Create a library of common answers and use them to reply in seconds
Chatway
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Build a responsive live chat support using Chatway, a Better Messages alternative Get Started for Free
NO CREDIT CARD REQUIRED
Chatway helps your support team provide quick solutions to customer issues across multiple websites and platforms. This is why you should consider Chatway as a Better Messages alternative:
Have conversations with customers on live chat for free.
Share rich-media and documents within chat to provide better illustration or context.
See valuable details about your website visitors, such as their location, web pages visited, email address, and Facebook name.
Personalize the chat widget to match your brand's unique style with customization options
Use private notes to create confidential reminders, comments, and notes for yourself or your team members.
Continue the conversation on your mobile device(iOS & Android) without missing a beat.
Get valuable information about your website visitors before the chat begins.
Choose Chatway, a Better Messages alternative, for high-quality and prompt customer support. This chat platform streamlines communication across multiple platforms, enabling support teams to address inquiries efficiently and reduce customer frustration. Chatway helps businesses leave customers satisfied and happy.
Considering a Better Messages Alternative? Choose Chatway. Here's why.
Chatway, as a Better Messages alternative, provides everyone with free access to its live chat feature, offering a more inclusive option compared to Better Messages, which limits this to WordPress users only.
Better Messages lacks the functionality of a pre-chat form, preventing you from gathering essential information before a chat begins. In contrast, Chatway, a Better Messages alternative offers this feature, allowing you to collect valuable details such as email addresses from your website visitors.
Chatway, a Better Messages alternative, goes the extra mile by offering mobile applications for both iOS and Android devices, allowing you to seamlessly continue conversations on the go. Unfortunately, Better Messages does not provide mobile applications, limiting your ability to provide support while away from your desk.
While Better Messages falls short by not offering access to basic visitor information, Chatway allows you to see basic details about your website visitors. This includes information such as their location, web pages visited, email address, and Facebook name. This wealth of information empowers you to deliver personalized support, making Chatway a standout Better Messages alternative.
See the amazing features of Chatway that make it a worthy live chat app for enhancing your support operations
With Chatway, Better Messages alternative you can easily respond to messages from various platforms like your website, Shopify, Wix, Facebook, and more, all within a single dashboard.
Chatway is user-friendly, allowing you to concentrate on customer interactions and support, instead of dealing with technical complexities.
No need to switch between multiple platforms; Chatway, a Better Messages alternative seamlessly integrates with various platforms including Shopify, Wix, and Facebook Messenger, and more.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
200+ Reviews
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Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Better Messages alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
