Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Categorize and label conversations using specific criteria for personalized support
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Create a library of common answers and use them to reply in seconds
Chatway
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Address customer concerns and increase customer loyalty with Chatway live chat, a BestChat alternative
NO CREDIT CARD REQUIRED
With Chatway, you offer live chat on your website to give customers the real-time support they need. This is why you should consider Chatway as a BestChat alternative:
Get all the benefits of live chat at no cost.
Leave feedback, guidance, or coaching notes for your teammates
Collect visitor information using form fields (email addresses, etc) before the chat begins
See what pages your visitors are on and provide personalized support
Bring all your communication under a single dashboard (Messenger, Shopify, etc)
Communicate with visitors on web-based, iOS, and Android apps
Use multimedia files (images, screenshots etc) to enrich the chat experience
Chatway, a BestChat alternative, provides you with a live chat channel to offer quick and exceptional support for your website visitors' and customers' queries. The prompt assistance not only contributes to increased sales but also fosters customer loyalty for your business. When customers receive speedy and effective help from businesses, they are very likely to make multiple purchases and even recommend them to others.
What makes Chatway truly stand out from BestChat? Let's explore the features that make Chatway a good BestChat alternative
Chatway, a BestChat alternative, offers all the necessary features you need to provide quality live chat support to your website visitors and customers for free. This is very helpful for businesses on a budget. On the other hand, BestChat only provides its free plan for a limited time period.
Chatway allows you to use private notes within a chat with a visitor to leave feedback, provide guidance for your teammates, or reminders for yourself. In contrast, BestChat lacks this feature, leading you to source alternative methods for internal communication. This valuable feature makes Chatway stand out as a BestChat alternative.
Use Chatway's unique features to improve your customer service response time and turn mere website visitors into a loyal customer base
Chatway enables you to have real-time interactions with potential customers across multiple platforms such as your website, Shopify, Email, Facebook Messenger, Wix, etc.
With Chatway, a BestChat alternative, all messages from your customers and visitors across multiple platforms, including your website, Email, Facebook etc, are consolidated in one place. This simplifies the task for you and your support team, enabling you to respond promptly to all messages without missing any.
Chatway offers seamless integration with multiple platforms such as Shopify, WordPress, Duda, Square, Facebook, etc. As a BestChat alternative, it facilitates a cohesive workflow, reducing the need to juggle multiple apps.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
200+ Reviews
100+ Reviews
100+ Reviews
30+ Reviews
20+ Reviews
40+ Reviews
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great BestChat alternative that can be used for free. Please check the comparison table above for more information.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
