Free 3CX Alternative
Increase satisfaction and loyalty by responding promptly to your customers and website visitors with Chatway, a 3CX alternative
Chatway 3CX 
No Credit Card Required
Why Chatway is the best 3CX alternative
Chatway is an easy to use live chat app that allows you to interact in real-time with your website visitors and customers, ensuring that every conversation is noticed and attended to.
Free Forever Plan
Access essential live chat features at no cost
Live Chat
Provide swift, real-time responses to your website visitors.
User Verification
Recognize returning logged-in users and verify their identity for better security and privacy.
Multiple Agents
Invite your entire support team on your live chat platform to support customers.
Live Visitors
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Survey
Gather feedback on support experiences to enhance customer service.
Social Chat Buttons
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Live Translation
Automatically translate messages to the preferred language for smooth and effortless communication.
Frequently Asked Questions
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Support Analytics
Get updated on your support activities within a selected period
File Sharing
Enhance customer support by sharing files directly within the chat.
Visitor Information
See essential details about your visitors, including their location, web pages visited, email address, and Facebook name.
Tags & Custom Data
Organize conversations with tags and use custom data to deliver more personalized interactions.
iOS and Android Mobile Applications
Live chat with customers on the go with mobile apps for iOS and Android devices
The 3CX Alternative That Helps You Engage With Customers Better
Move beyond the support offered by 3CX with Chatway. Chatway is an intuitive and budget friendly live chat tool that enables your team to easily provide responses in real time to questions from your website visitors and customers.
Using Chatway, a 3CX alternative provides your team with all the tools needed to go beyond the basics of customer support, and create an environment where every interaction leaves your customers and visitors happy and satisfied.
Chatway: The Best 3CX Alternative
If you're considering something other than 3CX for your live chat needs, Chatway is a great option for a non complex and customer-centric experience. Here's why Chatway is the best 3CX alternative:
Frequently Asked Questions (FAQs)
One standout advantage of using Chatway is its built-in FAQ feature. You can easily create and display frequently asked questions directly in the chat widget, allowing website visitors to quickly find answers without needing to contact support. This not only saves time for your team but also empowers users to help themselves. In contrast, 3CX lacks this functionality, making Chatway a superior 3CX alternative for businesses focused on delivering efficient, self-service customer support.
User Verification
Chatway also offers user verification, enabling your support team to recognize returning, logged-in users and verify their identities within the chat. This added layer of security and personalization enhances both the user experience and data privacy. Unlike Chatway, 3CX does not offer user verification, which may limit your ability to deliver secure and customized support experiences.
Live Translation
Break language barriers effortlessly with Chatway’s live translation feature. Messages are automatically translated into each user’s preferred language in real time, making communication smooth and inclusive no matter where your visitors are from. This feature is not available in 3CX, making Chatway the best 3CX alternative for global customer engagement.
Tap Into Chatway's Impressive Features
Explore the powerful features that define Chatway and incorporate them to enhance your customer support capabilities, increase satisfaction, and expand your business.
Multi-Channel Support
With Chatway, a 3CX alternative, you can respond to messages from various platforms (Website, Shopify, Facebook, and more) from your Chatway dashboard.
Team Collaboration
Chatway's simple setup empowers you to perform tasks like adding team members as agents and assigning conversations without requiring technical assistance.
Mobile Apps
As a 3CX alternative, Chatway offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, even on the go.
Stories of Success
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand.
Our Users Say It Best
Chatway saves us massive time and support costs. Their AI agent handles about 95% of incoming support requests automatically. It connects to our knowledge base and replies instantly across chat, email, and social messages. Setup was quick and the platform gets the job done.
Moshe F. Saraf
Founder, Pareto Solutions
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Mary Racine
Founder, Orion’s Corner
We’re extremely satisfied with the live chat solution we use across all our websites. Real-time translation helps us support customers across five countries, and the new AI chatbot answers many inquiries quickly. This saves our customer service team time for more complex cases and has greatly improved the overall customer experience.
Henrik Bennarp
CEO, Halle System
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Laslo Dosa
Founder, Avvo
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Barak Liberman
Founder, Bridge Online Academy
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Asbjørn Kofoed-Nielsen
Founder, WDT Tool
Frequently asked questions
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great 3CX alternative that can be used for free. Please check the comparison table above for more information.