Offer immediate responses and support to your website visitors using Chatway live chat, a Zendesk alternative
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Chatway is a user-friendly chat app that empowers your support team to provide immediate assistance to your website visitors. This is why you should consider Chatway as an alternative to Zendesk
Access live chat features for free.
Stay updated on your support activities to understand what's effective and where improvements are needed.
Review previous chat records between visitors, customers and agents.
Write confidential notes that remain hidden from customers, intended for your personal use or sharing with teammates
Gather information from visitors by having them fill out a form before starting the chat.
Have live chat interactions with customers on the go with mobile apps for iOS and Android devices
Share files and other content with customers within chat for better support.
Chatway, a user-friendly alternative to Zendesk, empowers you to provide quality support experiences for your customers and website visitors.
Chatway's shared inbox allows you to manage inquiries from a variety of communication channels, including your website, Shopify, Wix, Facebook, and more, all conveniently from your Chatway dashboard.
Chatway is very user-friendly, making the installation and customization process as easy as ABC.
Connect Chatway without hassle to your preferred platforms like Shopify, Wix, WordPress and Facebook Messenger.Try Now For Free
Smooth and easy. Simple interface and a good way to engage with potential customers.
Founder, Coach Social
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great Zendesk alternative that can be used for free. Please check the comparison table above for more information.