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chatway logo Chatway vs
Willdesk chatway logo

Elevate customer loyalty by promptly resolving concerns with Chatway live chat, a Willdesk alternative

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Why opt for Chatway instead of Willdesk?

With Chatway, you can offer live chat on your website, providing customers with the immediate support they need. This is why you should consider Chatway as a Willdesk alternative:

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Live Chat Conversations

Customers, regardless of the volume or frequency of their inquiries, can access live chat support

Private Notes

Tag your teammates or utilize private chat to create notes, reminders, and comments

Multi-Platform Integration

Launch a live chat widget on your website or marketplaces like Wix, Shopify.

Single, Shared Inbox

Bring together live chat conversations from different channels (Messenger, Shopify, Wix) into a single dashboard

See Pages Visitors are On

Monitor the pages your visitors are on and offer tailored assistance.

Mobile Support

Keep interactions flowing on mobile with our native-apps (iOS & Android devices).


Illustrate issues effectively with multimedia files (images, screenshots, etc) that enrich the chat experience

Live Chat Platform for Exceptional Customer Service

Provide a reliable customer service channel for problem resolutions and inquiries. Boost customer satisfaction easily with Chatway live chat, a Willdesk alternative.

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Real-Time Interactions Over Live Chat

Expand your reach to a broader audience by enabling real-time interactions with potential customers on websites like Shopify, Wix, WordPress and more.

Unlimited Multi-Platform Conversations

Chatway helps teams consolidate all customer conversations into a single view, enabling support agents to respond quickly and consistently.

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Answer Multiple Chats Concurrently

Manage multiple chats concurrently to optimize efficiency and resource allocation, and to reduce the overall cost of customer support.

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Smooth and easy. Simple interface and a good way to engage with potential customers.

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Matias Yabar-Davila

Founder, Coach Social

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Willdesk alternative?

Yes, Chatway is a great Willdesk alternative that can be used for free. Please check the comparison table above for more information.