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chatway logo Chatway vs
TeamSupport chatway logo

Provide round-the-clock support and offer instant responses to customer queries with Chatway, a TeamSupport alternative

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Why choose Chatway over TeamSupport?

Choosing Chatway enables you to provide 24/7 live chat support, significantly improving customer satisfaction with immediate assistance. Its user-friendly interface and advanced features, such as multilingual support, improve overall customer interactions. Also, this TeamSupport alternative offers extensive customization, seamless integration with other tools, and cost-effective plans, making it suitable for businesses of all sizes.

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Free Plan

Access live chat features at no cost.

Chat Transfer

Seamlessly transfer chats between agents to reduce customer wait times.

Pre-Chat Form

Collect your visitor's details, such as their email address, name, and phone number, before the chat session commences.

File Sharing

Share files, such as images or documents, with customers for better support.

Private Notes

Collaborate with team members through private notes within the chat interface, enabling the exchange of insights and information about the customer's issue discreetly.

Unlimited Agent Seats

Invite multiple agents to provide support to customers and visitors.

Mobile Applications

Offer support to customers on-the-go with mobile apps(iOS and Android)

Provide Quality Customer Support With This TeamSupport Alternative

Chatway enables users to provide quality customer support through its 24/7 availability, instant response capabilities, user-friendly interface, multilingual support, extensive customization options, analytics, and seamless integration with other tools. These features collectively enhance customer satisfaction, streamline support operations with other systems, and provide insights into support operations all contributing to a positive customer experience and long-term loyalty.


Chatway: A Fantastic TeamSupport Alternative

Wondering why Chatway stands out compared to TeamSupport? Let's explore what makes Chatway the better alternative.

Affordable Pricing

Chatway offers affordable pricing for its awesome features such as multilingual support, private notes, pre-chat forms, etc. This TeamSupport alternative makes it easy for support teams with different financial plans to focus on offering prompt responses to questions from website visitors and customers. In contrast, TeamSupport payment plans can be pricey, which can be difficult for businesses on a budget.

Private Notes for Team Collaboration

Chatway, a TeamSupport alternative, offers a private note feature that makes it easy for teams to collaborate and communicate internally during live chat interactions without the customer being aware of the conversation. This feature can be used to seek support from other members or to jot down reminders. In contrast, TeamSupport doesn't offer this valuable feature, leaving users to rely on other platforms to communicate and collaborate effectively.

Incredible Capabilities of Chatway Live Chat

Discover all the features that make Chatway the perfect live chat solution for your customer support needs.

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Streamline Customer Support

Never miss a message. This live chat software provides support across popular platforms like Shopify, Wix, and WordPress, allowing your team to manage everything from a single inbox.

Effortless Communication

Respond to inquiries, resolve issues, and offer personalized support with ease. Chatway's intuitive interface empowers your team to deliver exceptional customer service without technical support.

easy integration

Boost Efficiency

Seamlessly integrate this TeamSupport alternative with popular platforms like Shopify, Wix, WordPress, and Facebook Messenger, streamlining your support workflows and maximizing productivity.

Stories of success

Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo5 star rating 200+ Reviews
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platform logo5 star rating 40+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a TeamSupport alternative?

Yes, Chatway is a great TeamSupport alternative. Please refer to the comparison table above for further details.