Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Chatway helps eCommerce recover carts, answer questions, and boost sales.
Use Chatway for SaaS to convert trial users into customers with support.
Chatway helps support teams resolve issues quickly and improve satisfaction.
Finance teams use Chatway for secure client questions.
Learn why Chatway is the best live chat tool for student support.
Chatway enhances booking by guiding travelers and answering questions.
Real estate teams use Chatway to respond to inquiries and close deals.
Chatway connects you with clients quickly and offers personalized service.
Chatway helps engage candidates and streamline hiring.
Engage supporters, answer questions, and build relationships.
Provide round-the-clock support and offer instant responses to customer queries with Chatway, a TeamSupport alternative
Chatway TeamSupport 
No Credit Card Required
Choosing Chatway enables you to provide 24/7 live chat support, significantly improving customer satisfaction with immediate assistance. Its user-friendly interface and advanced features, such as multilingual support, improve overall customer interactions. Also, this TeamSupport alternative offers extensive customization, seamless integration with other tools, and cost-effective plans, making it suitable for businesses of all sizes.
Access essential live chat features at no cost
Identify logged-in users and show past chats in the widget for personalized, seamless support.
Fully tailor your chat widget’s design, behavior, and triggers to match your brand.
See who’s on your website, what page they’re viewing, and start a conversation in real time.
Gather feedback on support experiences to enhance customer service.
Add buttons to your live chat widget that let visitors connect with you through channels like WhatsApp, Messenger, Instagram, and more.
Automatically translate messages to the preferred language for smooth and effortless communication.
Create and display FAQs in the chat widget to help visitors quickly find answers on their own.
Engage in unlimited live chat conversations with customers and website visitors.
Seamlessly transfer chats between agents to reduce customer wait times.
Collect your visitor's details, such as their email address, name, and phone number, before the chat session commences.
Share files, such as images or documents, with customers for better support.
Collaborate with team members through private notes within the chat interface, enabling the exchange of insights and information about the customer's issue discreetly.
Invite multiple agents to provide support to customers and visitors.
Offer support to customers on-the-go with mobile apps(iOS and Android)
Connect all your work tools(Wix, WordPress, Facebook, Shopify, etc) to your live chat app
Organize conversations with tags and use custom data to deliver more personalized interactions.
Chatway enables users to provide quality customer support through its 24/7 availability, instant response capabilities, user-friendly interface, multilingual support, extensive customization options, analytics, and seamless integration with other tools. These features collectively enhance customer satisfaction, streamline support operations with other systems, and provide insights into support operations all contributing to a positive customer experience and long-term loyalty.
Wondering why Chatway stands out compared to TeamSupport? Let's explore what makes Chatway the better alternative.
Chatway, a TeamSupport alternative, goes above and beyond by allowing you to add social chat buttons directly to your live chat widget. This means visitors can instantly connect with your team through popular platforms like WhatsApp, Messenger, Instagram, and more. Smartsupp, on the other hand, lacks this functionality, limiting your reach and flexibility when it comes to multi-channel communication.
Chatway, an TeamSupport alternative, comes with an FAQ feature that displays helpful answers directly within your chat widget. This empowers customers to quickly find the information they need without waiting for a response. It’s like having a smart, always-available assistant that resolves common questions and keeps your support team focused on more complex issues
Chatway, a TeamSupport alternative, offers a private note feature that makes it easy for teams to collaborate and communicate internally during live chat interactions without the customer being aware of the conversation. This feature can be used to seek support from other members or to jot down reminders. In contrast, TeamSupport doesn’t offer this valuable feature, leaving users to rely on other platforms to communicate and collaborate effectively.
Discover all the features that make Chatway the perfect live chat solution for your customer support needs.
With Chatway, a TeamSupport alternative you can effortlessly engage in messages from multiple platforms (Website, Shopify, Wix, Facebook, and more) directly via your dashboard.
With its simple setup, Chatway enables you to perform tasks like adding team members as agents and assigning conversations without requiring technical assistance.
Chatway, an alternative to TeamSupport, offers iOS and Android mobile apps that make it easy to engage in conversations with customers anytime, anywhere.
Our Chatway helps businesses all around the world communicate better with
their website’s visitors. Hear their experiences firsthand
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Founder, Orion’s Corner
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Founder, Bridge Online Academy
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app.
Founder, Avvo
Smooth and easy. Simple interface and a good way to engage with potential customers.
Founder, Coach Social
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Founder, WDT Tool
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
Yes! Chatway offers a forever free plan with essential live chat features to provide quality support to your website visitors.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great TeamSupport alternative. Please refer to the comparison table above for further details.
