Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Provide round-the-clock support and offer instant responses to customer queries with Chatway, a TeamSupport alternative
Chatway
TeamSupport
NO CREDIT CARD REQUIRED
Choosing Chatway enables you to provide 24/7 live chat support, significantly improving customer satisfaction with immediate assistance. Its user-friendly interface and advanced features, such as multilingual support, improve overall customer interactions. Also, this TeamSupport alternative offers extensive customization, seamless integration with other tools, and cost-effective plans, making it suitable for businesses of all sizes.
Access live chat features at no cost.
Seamlessly transfer chats between agents to reduce customer wait times.
Collect your visitor's details, such as their email address, name, and phone number, before the chat session commences.
Share files, such as images or documents, with customers for better support.
Collaborate with team members through private notes within the chat interface, enabling the exchange of insights and information about the customer's issue discreetly.
Invite multiple agents to provide support to customers and visitors.
Offer support to customers on-the-go with mobile apps(iOS and Android)
Chatway enables users to provide quality customer support through its 24/7 availability, instant response capabilities, user-friendly interface, multilingual support, extensive customization options, analytics, and seamless integration with other tools. These features collectively enhance customer satisfaction, streamline support operations with other systems, and provide insights into support operations all contributing to a positive customer experience and long-term loyalty.
Wondering why Chatway stands out compared to TeamSupport? Let's explore what makes Chatway the better alternative.
Chatway offers affordable pricing for its awesome features such as multilingual support, private notes, pre-chat forms, etc. This TeamSupport alternative makes it easy for support teams with different financial plans to focus on offering prompt responses to questions from website visitors and customers. In contrast, TeamSupport payment plans can be pricey, which can be difficult for businesses on a budget.
Chatway, a TeamSupport alternative, offers a private note feature that makes it easy for teams to collaborate and communicate internally during live chat interactions without the customer being aware of the conversation. This feature can be used to seek support from other members or to jot down reminders. In contrast, TeamSupport doesn't offer this valuable feature, leaving users to rely on other platforms to communicate and collaborate effectively.
Discover all the features that make Chatway the perfect live chat solution for your customer support needs.
Never miss a message. This live chat software provides support across popular platforms like Shopify, Wix, and WordPress, allowing your team to manage everything from a single inbox.
Respond to inquiries, resolve issues, and offer personalized support with ease. Chatway's intuitive interface empowers your team to deliver exceptional customer service without technical support.
Seamlessly integrate this TeamSupport alternative with popular platforms like Shopify, Wix, WordPress, and Facebook Messenger, streamlining your support workflows and maximizing productivity.
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.
All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.
Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.
Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.
Yes. You can customize the widget and change the color, size, position on screen and more.
Yes. you can enable push notifications and email notifications for your Chatway conversations.
Yes, Chatway is a great TeamSupport alternative. Please refer to the comparison table above for further details.
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
