banner shape
Chatway logo Chatway logo Chatway logo

WhatsApp Chat Button

Display a WhatsApp chat button on your Chatway live chat & helpdesk widget to respond to queries in real-time and enhance customer service.

WhatsApp Chat Button on Chatway Live Chat

With over 2 billion users worldwide, WhatsApp is a powerful tool for businesses to connect with customers instantly. Its ease of use, end-to-end encryption, and real-time messaging enhance customer satisfaction while fostering trust and accessibility.

Adding a WhatsApp chat button to your Chatway widget is simple, allowing customers to reach you on their preferred platform with just one click.

Chatway lets you customize the WhatsApp button’s color and channel name to match your website’s design, ensuring a professional and cohesive look. Choose where the button appears—on mobile, desktop, or both—based on your audience’s preferences. Easily configure these settings from the widget settings for a tailored user experience.

WhatsApp’s features like quick replies, multimedia sharing, and chat history enable efficient, personalized support. Businesses can also use it to send updates, notifications, and follow-ups, ensuring customers stay informed. By integrating WhatsApp, you provide secure, familiar, and instant communication, creating meaningful connections that drive engagement and loyalty.

Why Display a WhatsApp Button on Your Chatway Widget?

Integrating this helpdesk & live chat app for your platform offers multiple benefits:

Instant Accessibility

Instant Accessibility

With a WhatsApp button on your chat widget, customers can reach you directly with just one click, eliminating the need to navigate multiple pages or platforms. This ease of access ensures that customers can get their questions answered or issues resolved quickly, creating a seamless experience that reduces frustration and encourages engagement.

Enhanced Customer Support

Enhanced Customer Support

WhatsApp allows real-time, personalized communication, enabling businesses to offer quick responses and address customer needs more effectively. The platform supports rich media like images, documents, and voice messages, which can further enhance support by providing detailed explanations or troubleshooting steps. These capabilities ensure a superior support experience that fosters customer satisfaction and loyalty.

Global Reach

Global Reach

With over 2 billion active users across the globe, WhatsApp bridges the communication gap between businesses and their customers, no matter where they are located. Displaying a WhatsApp button on your widget allows you to connect with a diverse audience, catering to an international customer base without the limitations of time zones.

Seamless Integration

Seamless Integration

Adding a WhatsApp button to your chat widget is straightforward and highly customizable. You can customize it to fit your website’s design, ensuring it looks professional and blends seamlessly with your brand. This customization not only maintains visual consistency but also enhances the overall aesthetic of your website.

Increased Conversion Rates

Increased Conversion Rates

By reducing communication barriers, the WhatsApp button simplifies the way customers interact with your business. Easy access means more inquiries, leading to higher engagement, increased trust, and better chances of completing purchases, signups, or service requests. Personal, instant, and familiar interactions encourage quicker decision-making, driving conversions and fostering long-term relationships.

Efficient Follow-Ups

Efficient Follow-Ups

WhatsApp allows businesses to keep customers informed with timely updates, notifications, and follow-ups. Whether you’re providing shipping updates, appointment reminders, or resolving inquiries, these proactive communications enhance the customer experience. Quick replies and chat history features help maintain continuity, saving time for both your team and your customers.

Add WhatsApp button to your live chat widget

Sign up to Chatway and add a WhatsApp button to your live chat widget. Let your visitors contact you through WhatsApp or live chat.

Sign Up for Free Chatway Integrations

Reach customers wherever they are, any time of the day

Give your customers full access to instant communication, whenever and wherever they are

Native Notifications

Native Notifications

File Sharing

Share documents and images to provide better context during live chat conversations

file sharing

Integrations

integrations

Mobile Apps

Resolve queries and manage conversations even on the go

mobile app

Customize Widget

customize widget

Easy Installation

Add a live chat widget to your website in just a few minutes. No technical experience required

mobile app

Stories of success

Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand

platform logo5 star rating 300+ Reviews platform logo5 star rating 100+ Reviews platform logo5 star rating 200+ Reviews platform logo5 star rating 30+ Reviews platform logo5 star rating 30+ Reviews platform logo5 star rating 100+ Reviews
Matias Yabar-Davila

Smooth and easy. Simple interface and a good way to engage with potential customers.

Matias Yabar-Davila | Founder, Coach Social
Mary

This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.

Mary | Founder of Orion's Corner
Asbjørn Kofoed-Nielsen

Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.

Asbjørn Kofoed-Nielsen | Founder of WDT Tool
Barak Liberman

Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!

Barak Liberman | Founder of Bridge Online Academy
Laslo Dosa

Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app

Laslo Dosa | Founder of Avvo
Elaine Faye Abueva

I highly recommend Chatway for online stores. They also notify via email when a new chat comes in

Elaine Faye Abueva | Founder LZ Marketing
Melanie Steele

Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.

Melanie Steele | Founder of For the Writer's Soul

A Fully Customizable Live Chat Widget

Chatway improves communication by providing a fully customizable widget for smooth, easy live chat interactions

Customize Your Widget

Chatway gives you complete control over the look and feel of your chat window, allowing you to craft a personalized chat experience. Adjust colors, logos, icons, and even the widget position to seamlessly blend with your website and brand.

Chat Greeting

Set the tone for a conversation with a personalized welcome message or greeting on your live chat widget. Encourage visitors to initiate chat, display team availability, include a call to action message, or simply say hello.

Pre-Chat Form

Use a pre-chat form to gather relevant information upfront like name, email, or phone number, so your agents can hit the ground running and resolve queries faster. Capture lead information for improved personalization.

Multiple Languages

Reach customers across the globe with a personalized touch. Translate your chat greetings into over 30+ languages including Hebrew, Arabic, & Mandarin. Ensure seamless communication no matter where your audience is.

Agent Profiles

Add a human touch by showing visitors the person they're chatting with. Customize the picture and name of your agent profiles to create a more personal connection, add credibility, and boost trust for your business.

Notification Settings

Customize your notifications frequency and channels to match your workload and preferences, keeping you informed without drowning in unnecessary alerts. Tailor sound, and visual notifications to suit your team's workflow.

We are available on

Communicate with your website visitors in one place. Chatway lets you connect live chat, email, and Facebook Messenger to one account