Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Display a Waze button on your Chatway live chat widget to respond to queries in real-time and enhance customer service.
Waze is a leading navigation app that helps drivers find the fastest routes, avoid traffic, and locate businesses along their journey. With millions of active users worldwide, Waze is particularly valuable for brick-and-mortar businesses, restaurants, service centers, and event venues looking to attract nearby customers.
Adding a Waze button to your Chatway widget allows visitors to instantly open Waze and get directions to your business with just one click. This eliminates manual searches and ensures customers arrive at your location hassle-free. Whether they need real-time traffic updates, parking details, or the fastest route, Waze provides accurate and up-to-date navigation tailored to their journey.
With Chatway’s customization options, you can tailor your Waze button to seamlessly match your website’s branding. Adjust the color, channel name to fit your site’s design while maintaining a professional look. Additionally, you can choose to display the button on mobile, desktop, or both, ensuring an optimized experience for different user preferences.
Waze is widely used by commuters and travelers searching for nearby businesses, making it an excellent tool for driving foot traffic to your store or office. By providing a direct navigation link, you eliminate unnecessary detours, making it easier for potential customers to reach you. For service-based businesses, ensuring customers arrive on time is crucial.
Instead of manually copying an address or searching for directions, visitors can get to you with just one tap, making the process seamless and user-friendly. A Waze button signals that your business values efficiency, accessibility, and an effortless customer experience. With Chatway’s Waze integration, you provide a smart and reliable navigation solution, ensuring customers reach your location quickly and without hassle.
With a Waze button on your Chatway widget, visitors can instantly open Waze and get real-time directions to your business. This eliminates the hassle of manually searching for your address and ensures a seamless experience for customers trying to reach you.
Waze is widely used by drivers searching for nearby businesses, making it an excellent tool for attracting customers who are already in your area. Whether you run a restaurant, retail store, gas station, or service center, a direct Waze link increases the likelihood of walk-ins and in-person visits.
For service-based businesses, integrating Waze helps ensure customers arrive on time by providing real-time traffic updates, alternative routes, and estimated arrival times. This reduces scheduling issues and improves overall customer satisfaction.
Chatway allows you to customize the Waze button’s color and channel name, ensuring it blends seamlessly with your website’s design. This maintains a professional look while offering users an intuitive way to get directions.
By providing easy access to navigation, you reduce the number of calls and inquiries related to directions. This frees up your support team to focus on more important tasks while ensuring customers reach you without confusion.
Waze provides live traffic conditions, helping customers anticipate delays and adjust their routes accordingly. This is especially beneficial for businesses in high-traffic areas or those with time-sensitive services, such as medical offices or event venues.
Sign up to Chatway and add a Waze button to your live chat widget. Let your visitors contact you through Waze or live chat.
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Give your customers full access to instant communication, whenever and
wherever they are
Resolve queries and manage conversations even on the go
Chatway shows who's browsing, their location, and pages viewed for real-time engagement.
Share documents and images to provide better context during live chat conversations
Add a live chat widget to your website in just a few minutes. No technical experience required
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway improves communication by providing a fully customizable
widget for smooth, easy live chat interactions
Chatway gives you complete control over the look and feel of your chat window, allowing you to craft a personalized chat experience. Adjust colors, logos, icons, and even the widget position to seamlessly blend with your website and brand.
Set the tone for a conversation with a personalized welcome message or greeting on your live chat widget. Encourage visitors to initiate chat, display team availability, include a call to action message, or simply say hello.
Use a pre-chat form to gather key details upfront like name, email, phone number, or more in any other format like date, dropdown, long text, or numbers. You can also add a consent checkbox. This helps your agents hit the ground running, resolve queries faster, and capture leads for better personalization.
Reach customers across the globe with a personalized touch. Translate your chat greetings into over 30+ languages including Hebrew, Arabic, & Mandarin. Ensure seamless communication no matter where your audience is.
Add a human touch by showing visitors the person they're chatting with. Customize the picture and name of your agent profiles to create a more personal connection, add credibility, and boost trust for your business.
Customize your notifications frequency and channels to match your workload and preferences, keeping you informed without drowning in unnecessary alerts. Tailor sound, and visual notifications to suit your team's workflow.
Communicate with your website visitors in one place. Chatway lets you connect live chat, email, and Facebook Messenger to one account
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
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