Quickly respond to customer and visitor inquiries via live chat
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Display a LINE social channel button on your Chatway live chat & helpdesk widget to respond to queries in real time and enhance customer service.
LINE is one of the most popular messaging apps in Asia, offering a comprehensive communication platform with unique features like stickers, multimedia sharing, and group chats. Its widespread usage and accessibility make it an excellent channel for businesses looking to engage with customers on a platform they already trust and love.
Integrating a LINE chat button into your Chatway widget enables visitors to start a conversation on Line with a single click. This seamless connectivity enhances user experience, making it easier for customers to reach your business instantly. With Chatway, you can customize the LINE button’s color to match your website’s design, ensuring a professional and cohesive appearance that aligns with your brand identity.
By adding a LINE chat button to your Chatway live chat, your business can leverage LINE’s unique features, such as stickers, rich media, and multilingual capabilities, to create engaging and personalized interactions. Whether providing real-time support, sharing updates, or answering queries, LINE offers an effective and secure way to stay connected with your audience while fostering stronger relationships.
Integrating this helpdesk & live chat app for your platform offers multiple benefits:
With LINE’s popularity, especially in Asia, integrating it into your Chatway widget provides customers with a familiar platform for communication. This makes it easier for them to connect with your business on their terms, improving accessibility and convenience.
LINE supports the exchange of multimedia, such as images, videos, and documents, making it ideal for resolving customer issues quickly and effectively. These features enhance clarity and improve the overall support experience.
By integrating LINE into Chatway, your team can manage multiple conversations simultaneously, reducing the need for extensive phone support. This scalability helps lower operational costs without sacrificing service quality.
Integrating LINE with Chatway allows you to track chat performance, customer satisfaction, and behavior. Use these insights to refine your strategies, enhance support, and meet customer expectations more effectively
LINE’s integration into Chatway ensures that your chat widget is fully customizable, from button color to the channel’s name aligning with your brand and providing a professional, cohesive user experience.
LINE’s widespread use and trust among customers encourage them to reach out with ease. By providing this familiar platform, you eliminate communication barriers, increasing the likelihood of inquiries, purchases, and long-term engagement.
Sign up to Chatway and add a LINE button to your live chat widget. Let your visitors contact you through LINE or live chat.
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Give your customers full access to instant communication, whenever and
wherever they are
Share documents and images to provide better context during live chat conversations
Resolve queries and manage conversations even on the go
Add a live chat widget to your website in just a few minutes. No technical experience required
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway improves communication by providing a fully customizable
widget for smooth, easy live chat interactions
Chatway gives you complete control over the look and feel of your chat window, allowing you to craft a personalized chat experience. Adjust colors, logos, icons, and even the widget position to seamlessly blend with your website and brand.
Set the tone for a conversation with a personalized welcome message or greeting on your live chat widget. Encourage visitors to initiate chat, display team availability, include a call to action message, or simply say hello.
Use a pre-chat form to gather relevant information upfront like name, email, or phone number, so your agents can hit the ground running and resolve queries faster. Capture lead information for improved personalization.
Reach customers across the globe with a personalized touch. Translate your chat greetings into over 30+ languages including Hebrew, Arabic, & Mandarin. Ensure seamless communication no matter where your audience is.
Add a human touch by showing visitors the person they're chatting with. Customize the picture and name of your agent profiles to create a more personal connection, add credibility, and boost trust for your business.
Customize your notifications frequency and channels to match your workload and preferences, keeping you informed without drowning in unnecessary alerts. Tailor sound, and visual notifications to suit your team's workflow.
Communicate with your website visitors in one place. Chatway lets you connect live chat, email, and Facebook Messenger to one account