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chatway logo Chatway vs
SnapEngage chatway logo

Offer real-time support and boost engagement with Chatway live chat, a SnapEngage alternative

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Why opt for Chatway instead of SnapEngage?

Chatway, a SnapEngage alternative, makes real-time communication easy, which improves customer satisfaction and leads to better business results.

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Free Plan

Get started with all the benefits of live chat for free

Widget Customisation

Match the chat widget's appearance to your brand's look and feel

File Sharing

Share guides, tutorials, or manuals directly within the chat to assist customers

Chat Routing

Connect to the appropriate department or agent faster, reducing overall wait times

Multi-Platform Conversations

Bring all queries and questions from platforms like Facebook Messenger, Wix, Shopify under one inbox

Chat Analytics

Gain valuable insights into customer behavior on live chat

Mobile Support

Solve issues and stay connected while on the move with our mobile apps

Conversational Customer Experiences

Boost sales and customer engagement with live chat conversations that build deep relationships and improve satisfaction.

multi channel

All-in-One Inbox For Your Team

Connect your support platforms like Facebook Messenger to a single, shared inbox for managing conversations and impressing customers.

Results Through Customer Engagement

Give your agents the power to lead conversations, personalize interactions with visitor insights, and improve customer satisfaction.

easy integration

Budget-Friendly Communication

Provide cost-effective support to potential and existing customers which can lead to higher sales and better conversion rates.

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Smooth and easy. Simple interface and a good way to engage with potential customers.

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Matias Yabar-Davila

Founder, Coach Social

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a SnapEngage alternative?

Yes, Chatway is a great SnapEngage alternative that can be used for free. Please check the comparison table above for more information.