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chatway logo Chatway vs
Smartsupp chatway logo

Offer timely responses to your customers to increase their satisfaction and build loyalty with Chatway, a Smartsupp alternative

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Why Pick Chatway over Smartsupp?

Chatway equips your team with live chat support tools for meaningful interactions with your website visitors and customers. This is why you should consider Chatway as a Smartsupp alternative:

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Free Plan

Unlimited live chat conversations at zero cost.

Platform Integration

Connect to Facebook, Shopify, Wix etc

Multiple Agent Support

Invite multiple team members as agents and assign conversations.

Conversation History

Revisit old live chat conversations to better engage customers.


Gain insights into your support operations and agent activities during a specified timeframe

Easy Chat Assignment

Assign conversations to your support agents without hassle.

iOS and Android Mobile Applications

Live chat with customers on the move with mobile apps for iOS and Android devices

Everything Your Support Team Needs to Offer Prompt Responses in One Place

Chatway, a Smartsupp alternative, equips your support team with vital tools to engage with website visitors and customers without hassle.

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Multi-Channel Support

Effortlessly engage in messages from multiple platforms (Website, Shopify, Wix, Facebook, and more) directly via your Chatway dashboard.

Easy Setup

Setting up Chatway is as easy as ABC. You can handle tasks such as adding team members as agents and assigning conversations without needing the assistance of a tech expert.

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Smooth Integration

Easily integrate Chatway with the platforms you prefer, such as Shopify, Wix and Facebook Messenger

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Smooth and easy. Simple interface and a good way to engage with potential customers.

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Matias Yabar-Davila

Founder, Coach Social

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Smartsupp alternative?

Yes, Chatway is a great Smartsupp alternative that can be used for free. Please check the comparison table above for more information.