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chatway logo Chatway vs
Salesforce Chat chatway logo

Provide instant customer support with Chatway live chat, a Salesforce Chat alternative

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Why opt for Chatway instead of Salesforce Chat?

Chatway, a Salesforce Chat alternative, provides a unified communication experience for your customers no matter what channel they're reaching out from.

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Free Plan

Launch a live chat widget on your website at no cost

Chat Routing

Assign queries and questions from multiple channels to your live agents in a single click

Widget Customization

Match the chat widget's appearance to your brand's look and feel

Mobile Support

Solve issues and stay connected while on the move with our mobile apps

Pre-Chat Forms

Get more information about a user before the chat begins

Chat Notifications

Keep up with new and incoming messages using push, email and web notifications

File- Sharing

Enrich the chat experience with multimedia files

Improve Customer Satisfaction with Live Chat

Offer real-time support and allow customers to get immediate answers to their queries which in turn leads to higher satisfaction rates and loyalty for your business.

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Single, Shared Inbox for Customer Support

Unify your customer support conversations in a single inbox, impressing customers and streamlining chats from channels like Facebook Messenger, Wix, and Shopify.

Engaged Customers, Improved Results

Empower your agents to drive personalized conversations, improve customer satisfaction, and create exceptional experiences with live chat.

easy integration

Cost-Effective Customer Support

Provide answers, share insights and give your customers the help they need, when they need it, without breaking the bank.

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Smooth and easy. Simple interface and a good way to engage with potential customers.

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Matias Yabar-Davila

Founder, Coach Social

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Salesforce Chat alternative?

Yes, Chatway is a great Salesforce Chat alternative that can be used for free. Please check the comparison table above for more information.