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chatway logo Chatway vs
Pure Chat chatway logo

Convert website visitors into customers with Chatway live chat, a Pure Chat alternative

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Why choose Chatway over Pure Chat?

Chatway is a user-friendly live chat app that empowers your support team to engage in meaningful and helpful interactions with website visitors and customers. This is why you should consider Chatway as an alternative to Pure Chat.

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Free Plan

Offer real-time customer support without incurring additional expenses

Live Chat Conversations

Engage in limitless live chat conversations with your website visitors.

Multiple Users

Invite multiple support team members to respond to live chat inquiries.

Support Analytics

Monitor your support activities within a selected time frame.

Private Notes

Use private notes to write notes, either for your own reference or to share with your team members.

Native Mobile Apps

Answer customer inquiries on your mobile device while on the move (available on iOS & Android devices)

Pre-Chat Form

Set up a form to request email addresses of website visitors prior to the start of the chat.

Answer Customer Queries Quickly with Live Chat

Chatway, a Pure chat alternative empowers you to engage in real-time conversations, offer assistance, and establish lasting connections with website visitors and customers.

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Unified Inbox for Multiple Channels

Manage and view messages from various platforms, including your website, Shopify, Wix, Facebook, etc, all within your Chatway inbox.

Easy to Set Up

Chatway's quick and straightforward setup enables you to begin assisting customers immediately, without the burden of technical complexities.

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Smooth Platform Integration

Chatway assists in streamlining your workflow through its effortless integration with various platforms, including Shopify, Wix, and Facebook Messenger, among others.

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Smooth and easy. Simple interface and a good way to engage with potential customers.

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Matias Yabar-Davila

Founder, Coach Social

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a Pure Chat alternative?

Yes, Chatway is a great Pure Chat alternative that can be used for free. Please check the comparison table above for more information.