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chatway logo Chatway vs
ProProfs Live Chat chatway logo

Improve customer happiness with quick live chat replies using Chatway, a great ProProfs Chat alternative.

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Why choose Chatway over ProProfs Live Chat?

Chatway allows you to increase customer satisfaction by providing real-time assistance to customers, promptly resolving their issues and concerns. This is why you should consider Chatway as an alternative to ProProfs Live Chat

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Free Plan

Have live chat interactions with customers for free.

Multiple User Access

Add multiple support team members and assign various roles to each of them.

File Transfer

Share images and documents in your chat.

Live Chat Customization

Customize the chat widget to align with your brand's style and appearance.

Private Notes

Leave notes, reminders, and comments for yourself or team members in a private chat.

Live Chat Mobile Apps

Provide support to customers on your mobile devices(iOS & Android).

Pre-Chat Form

Collect customer information before the chat is initiated.

Make Your Customer Experience Better with Prompt Responses

Chatway, a ProProfs Live Chat alternative, is designed to help you deliver swift responses, so you can delight your customers and boost customer satisfaction.

multi channel

One Unified Inbox for Multiple Channels

Effortlessly handle customer messages from various platforms, such as your website, Shopify, Wix, and Facebook conveniently within your Chatway dashboard.

Simple Installation and Configuration

Chatway offers a simplified setup and configuration, reducing your dependence on technical support.

easy integration

Seamless Application Integration

Chatway seamlessly integrates with your favorite tools and platforms, such as Shopify, Wix, Facebook Messenger, and more.

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Smooth and easy. Simple interface and a good way to engage with potential customers.

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Matias Yabar-Davila

Founder, Coach Social

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a ProProfs Live Chat alternative?

Yes, Chatway is a great ProProfs Live Chat alternative that can be used for free. Please check the comparison table above for more information.