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chatway logo Chatway vs
NestDesk chatway logo

Boost customer loyalty through quick resolution of issues on live chat with Chatway, a NestDesk alternative

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Why opt for Chatway instead of NestDesk?

Using Chatway, you can provide real-time website support through live chat, delivering customers the instant assistance they require. This is why you should consider Chatway as a NestDesk alternative:

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Multiple Agents

Leverage a team of multiple agents to respond to live chat inquiries.

Chat Notifications

Get notified of every conversation (push, email & mobile notifications)

Multi-Platform Integration

Launch a live chat widget on your website or e-commerce platforms such as Wix and Shopify.

Centralized Inbox

Consolidate live chat tickets from various channels (Messenger, Shopify, Wix) into one unified dashboard.

Private Notes

Use private notes to discuss complex issues, share insights, or seek assistance from supervisors.

Mobile Support

Maintain seamless interactions on-the-go with our mobile app (iOS & Android devices).

Pre-Chat Form

Gather essential information from customers before the chat begins

Transform Customer Interactions With Live Chat

Cultivate meaningful connections and easily streamline your customer support operations over live chat with Chatway, a NestDesk alternative.

multi channel

Real-Time Conversations Over Live Chat

Broaden your audience by enabling real-time interactions with potential customers on platforms including Shopify, Wix, WordPress, and more.

Single Dashboard. Centralized Communication

Chatway streamlines customer communication by centralizing all interactions, empowering support agents to provide rapid and uniform responses.

easy integration

Unlimited Customer Interactions

Efficiently handle numerous concurrent chats to optimize resource allocation and minimize the total cost of customer support.

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Smooth and easy. Simple interface and a good way to engage with potential customers.

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Matias Yabar-Davila

Founder, Coach Social

Frequently asked questions

What is Chatway?

Chatway is a live chat app for your website. Communicate with your website's visitors through live chat.

Is Chatway free?

All the Chatway features are currently free. We'll introduce paid plans in the future with a free forever plan.

Can I invite agents to Chatway?

Yes. You can invite agents to Chatway. Your agents will be able to respond to conversations.

Are there Chatway mobile apps?

Yes. You can download the Android Chatway app or the iOS Chatway app for iPhone users.

Can I customize the Chatway widget?

Yes. You can customize the widget and change the color, size, position on screen and more.

Can I enable notifications?

Yes. you can enable push notifications and email notifications for your Chatway conversations.

Is Chatway a NestDesk alternative?

Yes, Chatway is a great NestDesk alternative that can be used for free. Please check the comparison table above for more information.