Quickly respond to customer and visitor inquiries via live chat
See who’s browsing your website live and instantly start conversations
Real-time order & cart insights to assist with purchases and access to store data.
Personalize the chat widget to match your business's style and branding
Stay updated on all incoming messages with email and push notifications
Improve the way your team works with chat assignments and private notes
Provide support on the go with Chatway's mobile apps for iOS and Android devices
Create a library of common answers and use them to reply in seconds
Interact with visitors in their preferred language, supporting 20+ languages
Use Chatway live chat on multiple platforms such as Shopify, Wix, Duda etc
Get insights into your support activities to better understand customer interactions
Centralize chats from Messenger and email into a single dashboard
Categorize and label conversations using specific criteria for personalized support
Enhance your AI customer support with our upcoming AI features
Integrate Chatway live chat & helpdesk with Weebly to provide real-time support, enhance user experience, and boost conversions.
Weebly is a versatile website builder that allows businesses, entrepreneurs, and creatives to design professional websites with ease. With its drag-and-drop editor, customizable themes, and built-in e-commerce functionality, Weebly simplifies the process of building and managing an online presence.
Integrating Chatway live chat into your Weebly website empowers you to connect with visitors in real time, offering immediate support and a more engaging customer experience. Quick responses to inquiries help resolve issues efficiently, enhance customer satisfaction, and increase conversions by reducing hesitation during the buying process.
Chatway live chat is designed with advanced features to streamline communication and optimize customer support. Canned responses allow for quick replies to common questions, while live visitor tracking provides insights into user behavior for better engagement. Multi-agent support and team collaboration tools ensure efficient management of customer interactions, preventing missed inquiries and delays.
Additionally, Chatway’s live translation feature enables seamless communication across different languages, helping businesses cater to a global audience. Whether you operate an online store, a service-based business, or a personal website, Chatway’s tools make customer interactions more efficient and impactful.
With Chatway’s intuitive dashboard, you can segment and organize customer conversations, access chat history, and track support performance. These insights help businesses refine their customer service strategies, improve retention, and deliver personalized experiences. Seamless integration with Weebly ensures smooth live chat functionality without slowing down your website, keeping interactions fast and reliable.
By adding Chatway live chat to your Weebly website, you can improve customer support, create a stronger brand presence, and drive higher engagement and sales with real-time, personalized assistance.
Integrating this live chat app on Weebly offers numerous benefits:
Chatway live chat allows you to manage customer interactions and engage visitors without difficulty, ensuring your business remains accessible and responsive. This leads to improved customer satisfaction, higher retention rates, and a seamless user experience across all your platforms.
You can get real-time visitor insights, see where users are coming from, and how they engage with your site. This allows you to reach out to them, offer personalized support, and increase conversions.
Boost customer support efficiency with team collaboration tools. Use private notes to share key customer details and set follow-up reminders to ensure timely responses. These collaboration tools streamline workflows, improve response times, and create a well-organized support system for your business.
Chatway’s iOS and Android apps let you connect with customers anytime, anywhere. Whether you're managing operations remotely or on the go, you can respond to inquiries, provide support, and monitor conversations directly from your smartphone. This ensures fast and effective customer service at all times.
Get instant email and push notifications. This way, you’ll never miss a message, which ensures quick responses, reduces wait times, and prevents lost sales due to delayed communication.
Speed up customer interactions with pre-written responses for frequently asked questions. Display FAQs directly on your chat widget, allowing customers to find answers instantly—even when live agents aren’t available. This improves response times, enhances user experience, and reduces support workload.
Chatway’s multilingual support and real-time translation expands your global reach. You can communicate seamlessly with customers in different languages, offering personalized service and increasing accessibility for international shoppers. You can also remove language barriers and enhance customer engagement worldwide.
Follow these simple steps to install and get started quickly with our platform. You'll be up and running in no time, ready to explore all its features.
See Installation Guide
Give your customers full access to instant communication, whenever and
wherever they are
Resolve queries and manage conversations even on the go
Chatway shows who's browsing, their location, and pages viewed for real-time engagement.
Share documents and images to provide better context during live chat conversations
Add a live chat widget to your website in just a few minutes. No technical experience required
Chatway helps businesses all around the world communicate better with their website's visitors. Hear their experiences firsthand
Smooth and easy. Simple interface and a good way to engage with potential customers.
This app is actually much easier to use than one I previously tried. It's very, very user-friendly and support has been extremely helpful. The price is excellent and I definitely am glad that I found this one. It's totally worth using and trying out.
Added Chatway to my website in minutes, and I get notified on my email and phone app when customers ask questions on my website. Works great.
Game Changer. Chatway Live Chat is a great plugin. I've used to use a WhatsApp link, and since changing to Chatway Live Chat, I'm getting a lot more chat requests and, as a result, a lot more paying customers. I highly recommend it!
Simply the best live chat app that exists on Shopify. Beautiful design, easy customization, and instant messaging with customers through the app
I highly recommend Chatway for online stores. They also notify via email when a new chat comes in
Hands down the best chat app. I've tried several other apps and they all had major issues. The Chatway app is all you will need. It's simple and easy to set up.
Chatway improves communication by providing a fully customizable
widget for smooth, easy live chat interactions
Chatway gives you complete control over the look and feel of your chat window, allowing you to craft a personalized chat experience. Adjust colors, logos, icons, and even the widget position to seamlessly blend with your website and brand.
Set the tone for a conversation with a personalized welcome message or greeting on your live chat widget. Encourage visitors to initiate chat, display team availability, include a call to action message, or simply say hello.
Use a pre-chat form to gather key details upfront like name, email, phone number, or more in any other format like date, dropdown, long text, or numbers. You can also add a consent checkbox. This helps your agents hit the ground running, resolve queries faster, and capture leads for better personalization.
Reach customers across the globe with a personalized touch. Translate your chat greetings into over 30+ languages including Hebrew, Arabic, & Mandarin. Ensure seamless communication no matter where your audience is.
Add a human touch by showing visitors the person they're chatting with. Customize the picture and name of your agent profiles to create a more personal connection, add credibility, and boost trust for your business.
Customize your notifications frequency and channels to match your workload and preferences, keeping you informed without drowning in unnecessary alerts. Tailor sound, and visual notifications to suit your team's workflow.
Communicate with your website visitors in one place. Chatway lets you connect live chat, email, and Facebook Messenger to one account
We offer a plan that is entirely free, along with complimentary access to the Pro trial, all without any upfront costs. You can later choose the plan that aligns best with your needs.
NO CREDIT CARD REQUIRED
